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Yellowcom Reviews 

926
•
TrustScore 5 out of 5

4.9

Telecommunications service provider
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Review summary

Created with AI, based on recent reviews

Looking at 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and patient when guiding them through technical support calls and troubleshooting. Consumers note that new phone systems and broadband installations are always handled smoothly, professionally, and efficiently from initial contact to final setup. Though some people experienced minor billing or technical glitches, they greatly appreciated the prompt follow-up calls and clear explanations provided to resolve issues. People consistently value the reliable communication, proactive account management, and ongoing customer support that ensure daily business operations continue smoothly without any major disruption.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how reviewers consistently praise the friendly,... See more

Service

Reviewers highlight high satisfaction with the reliable and efficient service, praising the professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and informative support... See more

Response time

Customers consistently note positive experiences with response time, highlighting friendly staff who are... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting smooth setups and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang the Dublin Support number but ended up speaking to Natalie in Glasgow. Natalie was friendly, helpful and professional in her dealings with me. She found out the issue and kept me informed as to w... See more

Company replied

Rated 5 out of 5 stars

Had Peter out this morning to replace our router, was very friendly and professional, the installation went very smoothly and everything is working perfectly now. We’ve been using Yellowcom for quite... See more

Company replied

Rated 5 out of 5 stars

Can highly recommend Yellowcom and the service they provide. I have only ever had small issues with them on a couple of occasions - couldn't log in online / trying to set up holiday recordings etc. As... See more

Company replied

Rated 5 out of 5 stars

The process from initial contact to installation was impeccable. Cameron explain everything from start to finish but more importantly was honest and transparent from the beginning. Not trying to... See more

Company replied

Company details

  1. Telecommunications service provider
  2. also in
  3. Telecommunications equipment supplier

Information provided by various external sources

Leading provider of mobile and landline solutions for business

Contact info

  • Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, United Kingdom

  • yellowcom.co.uk

4.9

Excellent

TrustScore 5 out of 5

926 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(926)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Carly Dunlop our companies account…

Carly Dunlop our companies account manager has been tremendous assistance, help and support in any queries or issues we may have had. Always prompt and efficent in her reply with a friendly and professional manner.

28 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Have been with Yellowcom a few years now and decided to renew our contract. After an initial mix up with the order Deaglan was very helpful and ensured our order was rectified and the phones were delivered on time.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

''Great service from Micheal

''Great service from Micheal, dealt with our renewal in a professional manner''

23 September 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your fantastic feedback, Richie. We’re delighted to hear that Micheal provided such professional service and made the renewal process straightforward for you.

We’ll be sure to pass your kind words on to him. Thank you for taking the time to leave a review.

The Yellowcom Team

Rated 5 out of 5 stars

All the staff are very helpful got a…

All the staff are very helpful got a callback from Kyle which was very helpful

We also had Hannah engineer come and set up the system which was great

23/9/2026

23 September 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your fantastic feedback, John. We’re delighted to hear that our team has been so helpful, with Kyle following up to provide support and Hannah getting your system set up smoothly.

We’ll be sure to pass your kind words on to them both. Thank you for taking the time to leave a review.

The Yellowcom Team

Rated 5 out of 5 stars

Great service from Yellowcom and…

Great service from Yellowcom and Micheál was always a phone call away to help with any issues

24 September 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your fantastic feedback, Sineaid. We’re delighted to hear that you’ve received such great service and that Micheál was always just a phone call away whenever you needed help.

We’ll be sure to pass your kind words on to Micheál. Thank you for taking the time to leave a review.

The Yellowcom Team

Rated 5 out of 5 stars

would definitely recommend

Kieth did a great job sorting out our WIFI last week, he was very efficient and helpful. Would definitely recommend!

18 September 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your fantastic feedback, Josh. We’re delighted to hear that Kieth was so efficient and helpful in getting your WiFi sorted. We’ll be sure to pass your kind words on to him.

Thank you for your recommendation and for taking the time to leave a review.

The Yellowcom Team

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