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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and efficiency, highlighting their excellent service and quick response times. Many people appreciate the ease of contact and the smooth process from initial inquiries to problem resolution. However, some people were dissatisfied with the company, describing it as expensive and difficult to reach the right personnel. There were also mentions of issues with service provision and communication, particularly concerning contract agreements and resolving disputes.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the quick response times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently signed up for the Starlink Broadband with Yellowcom and have had a pleasant experience so far. Stephan initially got in contact with us and sold us the product. He was clear and... See more

Company replied

Rated 5 out of 5 stars

Can highly recommend Yellowcom and the service they provide. I have only ever had small issues with them on a couple of occasions - couldn't log in online / trying to set up holiday recordings etc. As... See more

Company replied

Rated 5 out of 5 stars

We contacted Yellowcom late in the afternoon and were handled by Cliodhna Kennedy who was very friendly and efficient. We expressed that we were a start up and urgently needed a number for our brandin... See more

Rated 5 out of 5 stars

Have had a few issues in service which were logged and Michael Robinson was straight on the case and did not leave a stone unturned until it was fixed and we were happy with the service being 100%. he... See more

Company replied


Company details

  1. Telecommunications service provider
  2. Telecommunications equipment supplier

Information provided by various external sources

Leading provider of mobile and landline solutions for business


Contact info

  • Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, United Kingdom

  • yellowcom.co.uk

4.9

Excellent

TrustScore 5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jack was great

Jack was great. He blocked a number that was pestering my office for the last few weeks. He emailed and then followed up with a call to make sure I was happy. Excellent service as always 😁

16 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your great feedback, Steph. We’re delighted to hear that Jack was able to resolve the issue quickly and took the time to follow up to ensure everything was working as it should. It’s great to know you received such attentive service. We truly appreciate your kind words.

The Yellowcom Team

Rated 5 out of 5 stars

Gerard and brody always get me sorted…

Gerard and brody always get me sorted any time i reach out great service

16 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your great feedback. We’re delighted to hear that Gérard and Brody consistently provide reliable support whenever you reach out. It’s fantastic to know you can count on them - we truly appreciate your kind words.

The Yellowcom Team

Rated 5 out of 5 stars

5 stars!

5 stars!! Excellent service from Harry today. He went above and beyond to help us here today. Thanks so much Harry for all of your help!

15 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Jess

Thank you for your fantastic feedback, Jess. We’re delighted to hear Harry went above and beyond to support you. We’ll be sure to pass on your thanks - it’s very much appreciated.

The Yellowcom Team

Rated 5 out of 5 stars

Harry sorted us out

Harry sorted us out, Great lad, Appreciate his patience

10/10

14 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your great review, Mark. We’re glad to hear Harry was able to get everything sorted and that his patience made a difference. We truly appreciate your 10/10 feedback.

The Yellowcom Team

Rated 5 out of 5 stars

Keely & Rachel from the Belfast Branch…

Keely & Rachel from the Belfast Branch are exceptional and both work hard to get things done for you, even if it’s a last minute request like today, they were still able to get it done for us. The service and professionalism they provide is beyond expectations.

14 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your fantastic feedback. We’re delighted to hear that Keely and Rachel provided such exceptional support, especially with a last-minute request. It’s great to know their hard work, professionalism, and dedication made such a strong impression. We truly appreciate your kind words.

The Yellowcom Team

Rated 5 out of 5 stars

Excellent service with no fuss.

I contacted Yellowcom support today and was assisted by Harry. The issue that I needed sorting had been irritating us for a few weeks and we were concerned that there may not be a simple solution. Harry was able to get to grips with the issue without any fuss. After a few calls back and forth the issue was resolved perfectly.

13 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your great feedback, Thomas. We’re delighted to hear that Harry was able to quickly get to grips with the issue and resolve it without any fuss. It’s especially good to know a problem that had been ongoing was sorted so effectively. We truly appreciate you taking the time to share your experience.

The Yellowcom Team

Rated 5 out of 5 stars

Harry

Harry was amazing, ive dealt with him for our business for a while now and if we have any issues they are dealt with so promptly and professionally. so thank you very very much Harry for everything

10 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your fantastic feedback, Ben. We’re delighted to hear that Harry has consistently provided prompt and professional support for your business. It’s great to know he continues to make such a positive impact - we’ll be sure to pass on your kind words. We truly appreciate your support.

The Yellowcom Team

Rated 5 out of 5 stars

Kyle went out of his way to get our…

Kyle went out of his way to get our phone line back up and running in less than 24 hrs after connection was cancelled by another company
Excellent service as usual

9 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Thank you for your great feedback, Shane. We’re delighted to hear that Kyle went above and beyond to get your phone line back up and running so quickly. It’s fantastic to know the issue was resolved within 24 hours and that you experienced the level of service you expect from us. We truly appreciate your continued support.

The Yellowcom Team

Rated 5 out of 5 stars

Great Experience with Yellowcom

We recently signed up for the Starlink Broadband with Yellowcom and have had a pleasant experience so far.

Stephan initially got in contact with us and sold us the product. He was clear and helpful through the process.

Remus handled the installation efficiently and ensured that everything was set up smoothly and working perfectly.

Kyle and Gerard assisted us even after installation. We had the internet go down for a brief moment and they were extremely helpful when assisting us and helping us resolve the problem quickly and get us back online without a hassle.

Overall, the team has provided excellent service!

9 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Diana, thank you for your great review. We’re delighted to hear you’ve had such a positive experience with Stephan, Remus, Kyle and Gerard. We really appreciate your feedback and are glad the team could get everything set up smoothly and support you quickly when needed.

Team Yellowcom

Rated 5 out of 5 stars

Professional, Polite, and Thorough Service Every Time

I have dealt with Michael on several occasions, and he has always been polite and professional.

From my experience, he takes full ownership of any query and ensures it is handled thoroughly through to a satisfactory conclusion.

9 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi, thank you for your kind review. We’re delighted to hear Michael has consistently provided you with such polite, professional and thorough support. We really appreciate your feedback and are pleased he has been able to see each query through to a satisfactory conclusion.

Team Yellowcom

Rated 5 out of 5 stars

Quick response to any issues.

2 April 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Aisling, thank you for your review. We’re pleased to hear you’ve found our team quick to respond whenever issues arise. We really appreciate your feedback.

Team Yellowcom

Rated 5 out of 5 stars

Yellowcom are Fab

Yellowcom are great. I would highly recommend this company . Rachel has been very helpful and it is a real asset to have a local team to help and you never have to wait long before your call is answered .
100% recommend as they really get the needs of a busy GP Practice

30 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Karen, thank you for your lovely review. We’re delighted to hear Rachel has been so helpful and that having a responsive local team has made a real difference. We really appreciate your recommendation and are pleased we can support the needs of a busy GP Practice.

Team Yellowcom

Rated 5 out of 5 stars

We’ve had a great experience with Keely Sherry at Yellowcom

We’ve had a great experience with Yellowcom. Keely was extremely efficient in handling our account. She quickly managed the contract porting where needed, amending any subscriptions and numbers, and made sure we had all the information required throughout the process.

Everything was dealt with promptly and professionally, which made the whole experience smooth and hassle-free. I would certainly recommend their service.

31 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Richard, thank you for your great review. We’re delighted to hear Keely provided such efficient and professional support throughout the process and helped make everything smooth and hassle-free. We really appreciate your recommendation.

Team Yellowcom

Rated 5 out of 5 stars

Big shout for my account manager Gary…

Big shout for my account manager Gary he was so helpful

27 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi John, thank you for your review. We’re delighted to hear Gary has been so helpful. We really appreciate your feedback.

Team Yellowcom

Rated 5 out of 5 stars

Gary was a true professional,and…

Gary was a true professional,and excellent at explaining,how it works

31 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Martin, thank you for your review. We’re delighted to hear Gary was professional and explained everything clearly. We really appreciate your feedback.

Team Yellowcom

Rated 5 out of 5 stars

Shout out to Gary the account manager…

Shout out to Gary the account manager he’s the top man!

31 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Joe, thank you for your review. We’re delighted to hear Gary has made such a positive impression. We really appreciate your feedback.

Team Yellowcom

Rated 5 out of 5 stars

Rachel was very helpful and got the…

Rachel was very helpful and got the problem resolved quickly. She also followed up in the days after to ensure that all was working ok.

25 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Stephanie, thank you for your review. We’re delighted to hear Rachel was so helpful, resolved the issue quickly, and followed up afterwards to make sure everything was still working well. We really appreciate your feedback.

Team Yellowcom

Rated 5 out of 5 stars

Prompt response

Great prompt service from Natalie Boreland.

25 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Michelle, thank you for your review. We’re delighted to hear Natalie provided such prompt service. We really appreciate your feedback.

Team Yellowcom

Rated 5 out of 5 stars

Excellent

Excellent, professional and friendly service and provided a competitive quote to meet our needs.

27 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Stephen, thank you for your review. We’re delighted to hear you found our service professional, friendly and well suited to your needs. We really appreciate your feedback.

Team Yellowcom

Rated 5 out of 5 stars

Excellent Support from Ross in Account Management

We’ve had a brilliant experience with Yellowcom, and a huge part of that is down to Ross in account management. He’s consistently helpful, quick to respond, and genuinely invested in making sure everything runs smoothly for us.

24 March 2026
Unprompted review
Yellowcom logo

Reply from Yellowcom

Hi Ruth, thank you for your review. We’re delighted to hear Ross has been so helpful, responsive and committed to making sure everything runs smoothly for you. We really appreciate your feedback.

Team Yellowcom

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