We recently signed up for the Starlink Broadband with Yellowcom and have had a pleasant experience so far. Stephan initially got in contact with us and sold us the product. He was clear and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can highly recommend Yellowcom and the service they provide. I have only ever had small issues with them on a couple of occasions - couldn't log in online / trying to set up holiday recordings etc. As... See more
Company replied
We contacted Yellowcom late in the afternoon and were handled by Cliodhna Kennedy who was very friendly and efficient. We expressed that we were a start up and urgently needed a number for our brandin... See more
Have had a few issues in service which were logged and Michael Robinson was straight on the case and did not leave a stone unturned until it was fixed and we were happy with the service being 100%. he... See more
Company replied
Company details
Information provided by various external sources
Leading provider of mobile and landline solutions for business
Contact info
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, United Kingdom
- yellowcom.co.uk
4.9
Excellent
780 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Yellowcom
Hi Caitlin, thank you for your review. We’re delighted to hear Carly and Jenny were so amazing. We really appreciate your feedback.
Team Yellowcom
Great service in every way from Ross…
Great service in every way from Ross Clark in account management
25 March 2026
Unprompted review
Reply from Yellowcom
Hi Jessica, thank you for your review. We’re delighted to hear Ross provided great service and made such a positive impression. We really appreciate your feedback.
Team Yellowcom
Reveal of services
I met with Carly and Jenny this week, I had a great experience, they were extremely helpful.
24 March 2026
Unprompted review
Reply from Yellowcom
Hi Kristie, thank you for your review. We’re delighted to hear Carly and Jenny were so helpful and that you had a great experience with them. We really appreciate your feedback.
Team Yellowcom
My account manager Gary was very…
My account manager Gary was very professional and helpful
25 March 2026
Unprompted review
Reply from Yellowcom
Hi, thank you for your review. We’re delighted to hear Gary has been so professional and helpful. We really appreciate your feedback.
Team Yellowcom
Keith was very helpful and replied…
Keith was very helpful and replied quickly and helped resolve the problem. Would recommend Yellowcom
24 March 2026
Unprompted review
Reply from Yellowcom
Hi Karen, thank you for your review. We’re delighted to hear Keith was so helpful, responded quickly and helped resolve the issue. We really appreciate your recommendation.
Team Yellowcom
very helpful from start to finish
very helpful from start to finish, if needing any help they are there at the end of the phone which is nice to be able to get someone straight away. Great service and the staff are very nice.
20 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Mr Braid, for your kind review. We’re delighted to hear you found our team helpful from start to finish and that being able to reach someone quickly made a difference. We really appreciate your feedback.
Team Yellowcom
We had an issue last week with our…
We had an issue last week with our broadband. We dealth with Michael Robinson. We found him to be so helpful and professional. He really helped us out. He was exceptional and great to deal with.
13 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Austin, for your kind review. We’re delighted to hear Michael was so helpful and professional in resolving your broadband issue. It’s great to know he made such a positive impression.
Team Yellowcom
From the initial contact to discuss…
From the initial contact to discuss installing a new phone and Wifi system to teh completion of works we were very happy with the customer service we received.
A big thank you to Kyle Ferreira, who carried out the installation in a very busy working environment. There was no disruption to our communication systems as he carried out his work.
18 February 2026
Unprompted review
Reply from Yellowcom
Thank you, Veronica, for your kind review. We’re delighted to hear you were happy with the service from start to finish. It’s great to know Kyle carried out the installation smoothly and without disruption in a busy working environment.
Team Yellowcom
Natalie was really helpful and called…
Natalie was really helpful andf called back several times to make sure the situation was resolved.
23 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Tommy, for your kind review. We’re delighted to hear Natalie was so helpful and took the time to call back and make sure everything was fully resolved.
Team Yellowcom
Problems with phone system
Problems with phone system. Thanks to Michael who took care of everything at his end, then called me back to make sure all was ok. Michael was so helpful and friendly.
23 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Fiona, for your kind review. We’re delighted to hear Michael was able to take care of everything and follow up to make sure all was well. It’s great to know you found him so helpful and friendly.
Team Yellowcom
Yellowcom are fantastic
Yellowcom are fantastic. I would highly recommend this company. Rachel has been fantastic help to us. If there are any issues Yellowcom have a local team to help and you never have to wait long before your call is answered .
20 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Doherty, for your kind review. We’re delighted to hear Rachel has been such a great help and that our local team’s support has made a positive difference. We really appreciate your recommendation.
Team Yellowcom
Micheal on Tech Support got my problem…
Micheal on Tech Support got my problem sorted fast and efficiently
18 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Lewis, for your review. We’re delighted to hear Michael got your issue sorted quickly and efficiently.
Team Yellowcom
New phone installation
Remus spent the day installing our broadband, wifi and telephone infrastructure. There were no shocks or surprises and he gave us a complete work through of how to use the new system. Really impressed with the level of service received.
13 March 2026
Unprompted review
Reply from Yellowcom
Thanks for your kind words. We’re delighted to hear you were impressed with the installation and service Remus provided. It’s great to know everything went smoothly and that the handover was clear and helpful.
Team Yellowcom
Working with Yellowcom is excellent and…
Working with Yellowcom is excellent and their customer service is top notch.
13 March 2026
Unprompted review
Reply from Yellowcom
Thank you for your review. We’re delighted to hear you’ve had such a positive experience with Yellowcom and that our customer service has stood out.
Team Yellowcom
Prompt service from Michael
Michael was so helpful when Eir caused our phones and internet to drop on Friday - had us back up and running by lunch on Monday - excellent service
9 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Margaret, for your kind review. We’re delighted to hear Michael was able to help get your phones and internet back up and running so quickly. We really appreciate your feedback and your support.
Team Yellowcom
Excellent service
Overall a very efficient service and would definitely recommend this company to anyone looking for a reliable phone installation. Remus the technician was very helpful and explained the setup process, completed the installation quickly, and made sure everything was working perfectly before leaving.
24 February 2026
Unprompted review
Reply from Yellowcom
Thank you, Our Lady of Lourdes School, for your lovely review. We’re delighted to hear you found the service efficient and reliable. It’s great to know Remus was helpful, explained everything clearly, and made sure everything was working perfectly before he left.
Team Yellowcom
Still waiting since January for things…
Still waiting since January for things to run smoothly. Service dips, phone signal poor, still waiting for one of our numbers to port. All phones off today ALL day. Had enough of the business interruption. We are moving back to BT. Not worth the hassle
5 March 2026
Unprompted review
Our phones were down last week
Our phones were down last week, and we were delighted with the quick response from yellow com, who got us up and running in a short time
24 February 2026
Unprompted review
Reply from Yellowcom
Thank you, Kiltoghert Parish, for your review. We’re delighted we could respond quickly and get your phones back up and running in a short time. We really appreciate your kind feedback.
Team Yellowcom
Excellent Service from Michael
Worked with Michael and had a very positive experience. He was consistently helpful, responsive, and attentive throughout the process. He took the time to understand our specific requirements and went the extra mile to ensure everything was handled efficiently and delivered within a timely manner. His professionalism and commitment to meeting our needs were greatly appreciated.
2 March 2026
Unprompted review
Reply from Yellowcom
Thank you, Joshua, for your kind review. We’re delighted to hear you had such a positive experience working with Michael. It’s great to know his helpful, responsive approach and commitment to meeting your requirements made a real difference.
Team Yellowcom
Would highly rate Yellowcom
Would highly rate Yellowcom - been with them (as a business customer) for over a year and have always found them to be professional and very helpful. I recently contacted them for a wi-fi query - my call was resolved very quickly by Tony and Gerard, who were both very helpful. Anytime I have had to raise a help call (which hasn't been often, as the system runs very smoothly) it has always been dealt with timeously and efficiently. Can't recommend Yellowcom highly enough.
25 February 2026
Unprompted review
Reply from Yellowcom
Thank you, Rosaleen, for your wonderful review and for being with Yellowcom for over a year. We’re delighted to hear you’ve consistently found our team professional and helpful, and that Tony and Gerard were able to resolve your wi-fi query so quickly. We really appreciate your recommendation and continued support.
Team Yellowcom
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