I've been an agency customer of a variety YITH WordPress Plugins for over a decade. The Plugin support has always been fast and the very few tickets I had to create were resolved quickly. The tickets... See more
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Company details
Written by the company
WE ARE THE WORLD’S LEADING INDEPENDENT COMPANY IN THE DEVELOPMENT OF WOOCOMMERCE PLUGINS
Contact info
Calle San Francisco, 63 Bajo derecha, 38001, Santa Cruz de Tenerife, Spain
- support@yithemes.com
- yithemes.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Had an issue with one of my licenses…
Had an issue with one of my licenses and contacted Yith support and they cleared it up real fast. Great support and I appreciate it!
Their plugins are okay but too expensive
Their plugins are okay but nothing special however they are way too expensive for what they do.
You can get good alternatives for significantly less money.
They also update their plugins every month with very minor changes and adjustments and sometimes I don't believe there has been any changes. This is to try and get you to renew as soon as possible.
We are stopping using their plugins because of these practices.
UPDATE
I understand that WooCommerce updates every month but this doesn't mean changes are made to their plugins every month other than to confirm they still work with WooCommerce.
We don't want new features, we want you to charge a reasonable price for the current features. We had multiple plugins and to renew these every year would cost three times as much as switching to an alternative provider so that is what we are doing.
You're plugins are okay but they are definitely not worth the very high prices.

Reply from YITH
YITH Support is excellent
YITH have become my WordPress plugin publisher of choice. The plugins work well and the support is excellent. Last week I installed the recently improved YITH Advanced Reviews plugin to get customer product reviews on a WooCommerce website. The plugin works well but I had a few changes I wanted to make and asked YITH support how to do this. Support response was fast and not only did they tell me how to make these tweaks, they implemented them for me too.
Had a customization I needed and they…
Had a customization I needed and they were very quick & helpful.
Great and fast support
I had some special requirements to implement their multi currency plugin into my website. Therefore, I contacted support and got fast and precise answers. Exactly what I'm expecting of a support team. Thank you!
High-level technical support
High-level technical support. Quick response and contact. I recommend plugins from YITH!
Great support
Great expecience support regarding yith pdf invoices plugin to my website.
100% recommeded.
give the guy a raise
I had the pleasure of contacting customer support and Alberto was so helpful, he sent me a custom code to fix the theme compatibility. Nothing is impossible. Lots of love and kisses from Emily Can Ltd :)
Incredible company
Incredible company. One issue in five years and they sorted within 24 hours. Amazing. Thank you.
Aweseome Team behind YITH
Aweseome Team behind YITH. Always helpful and super product what help us to improve our business. We can advice them anytime.
Excellent support service
I had a problem with an import feature…
I had a problem with an import feature on a Yith plugin. An update to the plugin I was importing from had broken the facility. I contacted the Yith team who fixed the issue promptly and tested it. It was an excellent and swift service. Great support!
Amazing support
If your looking for a great plugin company that will be there when questions come up then YITH is for you. The support team is amazing, helping me fix a formatting issue with the rewards message. I will be using YITH for any future plugin that I can.
Yith Plugins is one of the best…
Yith Plugins is one of the best companies. Honestly, whenever I need new functionality for my website, I check to see if Yith does it first. They have very well-written plugins that allow as much customization as you need without being bloated or confusing.
Plus, their support is top-notch.
Great support
I needed some extra functionality for a YITH plugin to acheive what I needed it to and the Support Team was great at providing a solution. It's a recommendation from me!
Great customer support
Great customer support. Quick responses from the support team, who also go above and beyond.
Great customer and support service
Great customer service and very prompt response from the support team
A true powerhouse for WooCommerce extensions
A very trustworthy provider of professional extensions/plugins for Woocommerce. We have always liked to use the Subscription Extension and the Pre-Order Extension among others. The company is based in Europe, which always simplifies the use for European stores. For questions in advance (pre-sale) or in the case of support, the vendor is always very helpful and flexible. We are very satisfied with the extensions from YITH and know of no other plugin developer that specializes so much in WooCommerce. with our support requests, I have always had the feeling with our support requests that the YITH support team is really interested in finding a suitable solution for us. and if we overlooked something in the documentation, we still received friendly advice and were shown the right individual solution path. Clearly a recommendation for all WooCommerce store operators who are looking for one or the other special solution.
Good Customer service
YITH provides really good support and friendly customer service to communicate with.
Yith products are great and their…
Yith products are great and their customer service has always been prompt, professional and solves the problem.
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