Yiume Reviews 

424
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the shirts, noting the stunning artwork, brilliant colors, and comfortable fabrics. Shoppers often describe the support team as extremely helpful and responsive when addressing sizing questions or order concerns. Many buyers also mention that ordering online is straightforward and offers plenty of appealing choices. Some reviewers were not happy with shipping delays and long wait times for their packages to finally arrive. A few people also mentioned difficulties reaching customer support by telephone, noting that clothing sizes can sometimes run larger than expected.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the high quality, comfort, and unique... See more

Order

Reviewers mention ambiguous feedback about order, noting that while many consumers found ordering easy and... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt replies, helpful and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers reported that packages arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The high quality and attention to detail make these shirts works of art. I have ordered multiple shirts, both long and short sleeve (and a cool tee), without any disappointment. The shipping sometim... See more

Rated 5 out of 5 stars

The very first Hawaiian shirt I bought was a Yiume, and it's still my favorite. I love my Yiume shirts, I love the style, the prints, the intricate patterns & the crazy meticulous attention to detail... See more

Rated 5 out of 5 stars

I have a large collection of Aloha shirts. What makes my Yiume shirts stand out from others is their unique artwork. While it's clothing, it is also art. I often get compliments on the shirts and... See more

Rated 5 out of 5 stars

Yiume has given me both terrific products and terrific service. The garments are crafted meticulously with gorgeous patterns, and wonderful details. The colors are so bright and crisp and the patterns... See more


Company details

Written by the company

The name Yiume is a combination of our brand's purpose and our customers,"Y" a yearning for the beauty of life, "I" Inspire creative expression, "U" Unique Distinctive style expression, "Me" Myself Presentation of the true inner self; We believe life's imprints come from within, from yearnings for sunlight, ocean and the comforts we enjoy. Yiume's products awaken your fascination with the beauty around and within. Yiume pay attention to every detail, just to bring you the presentation of your true self. Being different is being yourself. Life is an art. You are the artist.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(424)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speed of replacement and no hassle.shirts were to small

Speed of replacement and no hassle.

5 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for reaching out to us.

We understand the importance of a quick and hassle-free replacement process. Rest assured, we prioritize speed and convenience to ensure your satisfaction.

If you have any further questions or need assistance, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Beautiful well made shirts

Beautiful well made shirts

12 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about our shirts. We take great pride in ensuring that each piece is beautifully crafted and well-made. Your satisfaction is our top priority, and it’s wonderful to hear that you appreciate the quality of our products.

If you have any further comments or need assistance with anything else, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Love them!

As advertised, great quality and great look!

11 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback! We are delighted to hear that you are pleased with the quality and appearance of our product. Your satisfaction is our top priority, and we appreciate your kind words.

If you have any further comments or need assistance, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Wearing all my beautiful shirts here in…

Wearing all my beautiful shirts here in paradise Seychelles.
The quality of the shirts and the amazing designs which keeps me wanting to order more.

10 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your delightful experience with us!

We are thrilled to hear that you are enjoying your beautiful shirts in the paradise of Seychelles. It's wonderful to know that the quality and amazing designs have left you wanting more.

We truly appreciate your continued support and look forward to serving you again soon.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Well made shirt.

Well made shirt.
It's nice to find aloha shirts in women's sizes. I will be ordering more.

1 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about our shirt. We're delighted to hear that you appreciate the availability of aloha shirts in women's sizes.

Your satisfaction is our priority, and we're thrilled to know you'll be ordering more. If you have any further feedback or need assistance with your next purchase, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Beautiful Bamboo Ink Leaf Shirt

I now have a great collection of Yiume shirts, the quality and design of shirts are beautiful bright and vibrant.

7 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your positive feedback about our Yiume shirts. We're thrilled to hear that you appreciate the quality and vibrant designs of our collection.

Your satisfaction is our top priority, and we're delighted to know that our products have met your expectations.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Great Experience

Excellent value
Excellent products
Well packaged
Excellent customer service
Prompt delivery

31 July 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words. We are delighted to hear that you found our products to be of excellent value and well-packaged. Providing excellent customer service and prompt delivery is our top priority, and we are thrilled to know that we met your expectations.

If you have any further feedback or need assistance with anything else, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

A Perfect Hawaiian Style Shirt

My husband loves the Hawaiian style shirts. The prints are fun. The shirts are comfortable. We alternate between washing on cold water and hanging to dry and dry cleaning them to get a nice pressed look.

7 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your experience with our Hawaiian style shirts. We're delighted to hear that your husband loves the prints and finds the shirts comfortable. Your washing routine sounds perfect for maintaining the quality and appearance of the shirts. Alternating between cold water washes and dry cleaning is a great way to keep them looking fresh and pressed.

If you have any further suggestions or comments, we would love to hear them. Thank you once again for your support.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Gorgeous shirts, super-helpful customer service

I recently ordered 4 shirts, all of which are beautiful and fit well. I had to return one of them, because I wear collars with buttons, and did not notice that this one did not have buttons. The return process was effortless, with prompt emails from the company advising that there is no problem, they would pay return shipping, and providing a shipping label.

8 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your experience with us. We're delighted to hear that you are pleased with the fit and beauty of the shirts you ordered. We understand that preferences can vary, and we're glad to know that our return process met your expectations.

If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your feedback and your continued support.

Best Regards
Customer Support
Yiume

Rated 4 out of 5 stars

Great tropical cooling fabric.

The fabric of the dress is wonderful. It feels so cool and comfortable. It will be great for my upcoming trip to Hawaii.

9 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about the fabric of the dress. We're delighted to hear that you find it cool and comfortable. We hope it adds to the enjoyment of your upcoming trip to Hawaii. If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Fast delivery

Fast delivery , good quality everthing like it’s on the page is 100& correct

8 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the fast delivery and the quality of our products. It's great to know that everything met your expectations and matched what you saw on our page.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Super products and super customer service

I am delighted with my order and found the customer service very efficient and accommodating.
In fact, I had ordered a size that was too big and I was able to make an exchange very easily. I was surprised when I saw that the product was sent from China and I was afraid, because the few experiences I've had with items from China have been negative. So I was very positively surprised and I recommend Yiume for all these reasons. The main one, of course, is that the shirts are beautiful.

8 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your wonderful feedback! We are thrilled to hear that you are delighted with your order and found our customer service efficient and accommodating. It's great to know that the exchange process was smooth and met your expectations.

We understand your initial concerns about the product being sent from China, and we are pleased that your experience with us was a positive one. Your recommendation means a lot to us, and we are glad that you find our shirts beautiful.

If you have any further comments or need assistance in the future, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Fast and good communication!!!

8 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback! We strive to provide fast and efficient communication to ensure a seamless experience for you. If you have any further questions or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Nice shirts

Nice shirts, well made. prices are reasonable considering the quality of the product. Delivery is fairly fast too.

30 July 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about our shirts. We are delighted to hear that you find them well-made and reasonably priced, considering the quality. We also appreciate your feedback on our delivery speed.

Your satisfaction is our priority, and we are glad to have met your expectations.

Best Regards
Customer Support
 Yiume

Rated 5 out of 5 stars

The designs are lively and modern

The designs are lively and modern. The fabric appears to be top quality and the shirts are very well made.

2 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words. We're delighted to hear that you find our designs lively and modern. We take great pride in the quality of our fabric and craftsmanship, and it's wonderful to know that our shirts meet your expectations.

If you have any further comments or questions, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Great print

Great print, well sown, and I have received many good comments on the designs.

6 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about our products.

We're delighted to hear that you appreciate the quality of the print and craftsmanship. It's always wonderful to know that our designs are receiving positive feedback.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

I originally purchased shirts for my…

I originally purchased shirts for my husband as a gift. I was so impressed by the quality of the product and the ease of ordering, I ordered one for myself.

3 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your positive experience with us. We're thrilled to hear that you were impressed by the quality of our shirts and the ease of ordering. It's wonderful to know that you decided to order one for yourself as well.

If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Gorgeous shirts

This company was extremely helpful. I ordered all the wrong sizes and they quickly fixed my order with the correct sizes with no extra charge. I ordered men's dress shirts and the colors are bold and beautiful. I also found them to be very comfortable. I would definitely recommend.

10 July 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words and for sharing your positive experience with us. We are delighted to hear that our team was able to assist you promptly and efficiently with your order. It's wonderful to know that you are pleased with the men's dress shirts, particularly their bold colors and comfort.

Your recommendation means a lot to us, and we are grateful for your support. Should you have any further needs or questions, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 3 out of 5 stars

too big too poor quality

The size I already exchanged from L to M and shipping cost were paid by me.
So I didn’t wanted to pay another time to change from M to S size. Especially as I never ever had S size so it seems shirts are weird sizes.

Quality concerns are mainly about quality of cotton and sewing’s. Material feels rather like 10 USD shirt than 100USD.

As returning to China is unreasonable expensive I accepted to keep the shirts but as mentioned I will never buy again.

18 July 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced with the sizing and quality of our shirts. We understand your frustration, especially considering the costs associated with multiple exchanges and returns.

Regarding the sizing issue, we acknowledge that our sizes may differ from standard expectations, and we are continuously working to improve our sizing charts to better assist our customers. Your comments about the quality of the cotton and the sewing are also noted, and we will ensure that these concerns are communicated to our production team.

We appreciate your candid feedback as it helps us strive for better quality and service.

If there is anything else we can do to assist you or if you have any further comments, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Great first time experience

Quality of items, materials and manufacturing.
Shipping was extremely fast. Ordered July 22, arrived July 24.
Packaging was first rate.

22 July 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback. We are delighted to hear that you are satisfied with the quality of our items, materials, and manufacturing. It's great to know that your order, placed on July 22, arrived promptly on July 24. We strive to ensure that our packaging meets the highest standards, and we are pleased that you found it first-rate.

If you have any further comments or suggestions, please feel free to share them with us.

Best Regards
Customer Support
Yiume

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