Yiume Reviews 

424
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the shirts, noting the stunning artwork, brilliant colors, and comfortable fabrics. Shoppers often describe the support team as extremely helpful and responsive when addressing sizing questions or order concerns. Many buyers also mention that ordering online is straightforward and offers plenty of appealing choices. Some reviewers were not happy with shipping delays and long wait times for their packages to finally arrive. A few people also mentioned difficulties reaching customer support by telephone, noting that clothing sizes can sometimes run larger than expected.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the high quality, comfort, and unique... See more

Order

Reviewers mention ambiguous feedback about order, noting that while many consumers found ordering easy and... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt replies, helpful and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers reported that packages arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The high quality and attention to detail make these shirts works of art. I have ordered multiple shirts, both long and short sleeve (and a cool tee), without any disappointment. The shipping sometim... See more

Rated 5 out of 5 stars

The very first Hawaiian shirt I bought was a Yiume, and it's still my favorite. I love my Yiume shirts, I love the style, the prints, the intricate patterns & the crazy meticulous attention to detail... See more

Rated 5 out of 5 stars

I have a large collection of Aloha shirts. What makes my Yiume shirts stand out from others is their unique artwork. While it's clothing, it is also art. I often get compliments on the shirts and... See more

Rated 5 out of 5 stars

Yiume has given me both terrific products and terrific service. The garments are crafted meticulously with gorgeous patterns, and wonderful details. The colors are so bright and crisp and the patterns... See more


Company details

Written by the company

The name Yiume is a combination of our brand's purpose and our customers,"Y" a yearning for the beauty of life, "I" Inspire creative expression, "U" Unique Distinctive style expression, "Me" Myself Presentation of the true inner self; We believe life's imprints come from within, from yearnings for sunlight, ocean and the comforts we enjoy. Yiume's products awaken your fascination with the beauty around and within. Yiume pay attention to every detail, just to bring you the presentation of your true self. Being different is being yourself. Life is an art. You are the artist.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(424)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Designs. Long delivery time.

Just received. Long delivery time. Too long. Great colors/design. I bought three. First time buyer. The designs pulled me in. Beautiful designs. The sizing seems generous.I ordered XL. A bit larger than I expected. I will wash before first wear.

30 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your recent purchase and for taking the time to share your feedback with us. We're delighted to hear that you love the colors and designs of the items you received. We take great pride in our unique designs and are thrilled they caught your eye.

We apologize for the longer-than-expected delivery time. We understand how important timely delivery is and are continuously working to improve our shipping processes.

Regarding the sizing, if you need an exchange, please contact us any time. We are here to assist you and ensure you have the best experience with our products.

We value your feedback and look forward to serving you again in the future.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Yiume stands for quality

The quality remains top end and the variety is so cool.
When I buy it is 5-7 shirts at a time.
Very refreshing to have new items.

22 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about the quality and variety of our products. We are thrilled to hear that you find our items refreshing and enjoy purchasing multiple shirts at a time. Your satisfaction is our top priority, and we are committed to providing you with top-end quality and a diverse selection.

If you have any further feedback or suggestions, please don't hesitate to share them with us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

the easy return & quick turn around…

the easy return & quick turn around time. Great material used for the shorts & shirts. My husband just loves them!

15 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words and feedback. We are delighted to hear that you and your husband are pleased with the material and quality of our shorts and shirts. Our team strives to ensure that our products meet the highest standards, and it is always rewarding to hear positive experiences from our customers.

If you have any further comments or need assistance with anything else, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Customer service at the next level

I have purchased several Yiume shirts over the years, and always satisfied with he quality, craftsmanship and unique styles. Their 'customer service' has always been on-point with timely response to questions and shipment. There will always be an occasion when something goes wrong and this is when the true colors of an organization show in 'service recovery'. The Yiume team culture has removed barriers enabling quick response to that rare occasion of a problem with equitable solutions. As a result, I continue to be a satisfied and loyal customer.

27 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your continued support and loyalty to Yiume. We are delighted to hear that you have been consistently satisfied with the quality, craftsmanship, and unique styles of our shirts. Your positive feedback about our customer service and timely responses is greatly appreciated.

We understand that occasional issues can arise, and we are committed to providing equitable solutions swiftly. Our team culture is designed to remove barriers and ensure a quick and effective response to any problems, reflecting our dedication to service recovery.

Thank you once again for your trust in Yiume. We look forward to serving you in the future.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

The shirt I received yesterday exceed…

The shirt I received yesterday exceed my expectations! Very nicely made and good quality materials.

28 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words! We are thrilled to hear that the shirt you received exceeded your expectations. It's always our goal to provide high-quality products, and we're delighted that you are satisfied with the craftsmanship and materials.

If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Stellar customer service!

Jenny in Yiume's customer service was phenomenal. I ordered the wrong size. Jenny intercepted that package and refunded me. When she saw that I had reordered the correct size for my brother's birthday, she upgraded the shipping so that that order would get to him on time. It was a 5-star customer service experience.

14 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your wonderful experience with Jenny from our customer service team. We are thrilled to hear that she was able to assist you so effectively and ensure your brother's birthday gift arrived on time. Your kind words and 5-star rating mean a lot to us, as we strive to provide exceptional service to all our customers.

If you have any further needs or questions, please do not hesitate to reach out. We are always here to help.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Jenny is awesome!!

27 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about Jenny!

We are thrilled to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

I've received many compliments.

I've received many compliments.
I wore my new Yiume shirt to my Rotary meeting on Friday and received a number of compliments, mostly from women, but several from men too. My wife said that I looked nice when leaving the house. Additionally, before attending Rotary, I had to drop by the Court House and received compliments there too.

23 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear  Customer,

Thank you for sharing your wonderful experience with us. We are thrilled to hear that your new Yiume shirt has garnered so many compliments, both at your Rotary meeting and at the Court House. It's always gratifying to know that our products are making our customers feel confident and stylish.

We appreciate your feedback and are delighted that your wife also thought you looked nice. If you have any further comments or suggestions, please do not hesitate to reach out. Your satisfaction is our top priority.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Good quality shirt

Good quality shirt. Nice fabric. Well made.

25 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback. We are delighted to hear that you are pleased with the quality, fabric, and craftsmanship of our shirt. Your satisfaction is our top priority, and we appreciate your kind words.

If you have any further comments or need assistance, please feel free to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

i have 13 shirts !!

i have 13 shirts !!! stop asking me if i am happy !!! everything is fine ! packaging , invoice , Jenny when i need help , keep on going...date of experience two or three years !

24 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for reaching out and sharing your feedback with us. We appreciate your enthusiasm for our products and are glad to hear that everything is going well with your orders.

If there is anything specific you need help with or any further questions you have, please do not hesitate to let us know. We are here to ensure your experience remains positive.

Thank you for your continued support over the years.

Best Regards
Customer Support
Yiume

Rated 4 out of 5 stars

Experience was good

Experience was good. Believe your products run on the small side. I had to order 1 size up. OK with the initial quality but wonder what shirts will look like once they have been washed. I'm not confident but we'll see. If good I'll be back!

24 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your experience with us. We appreciate your feedback regarding the sizing of our products. It's great to hear that you found the initial quality satisfactory.

We understand your concerns about how the shirts will hold up after washing. To help maintain their quality, we recommend following the care instructions provided with your purchase. If you have any specific questions or need further assistance, please don't hesitate to reach out.

We value your business and hope to see you back soon!

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Love the fabric patterns and the fabric…

Love the fabric patterns and the fabric quality. Also, the matching of the pattern for the pocket and button placket are close to perfect.

21 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about our fabric patterns and quality.

We take great pride in ensuring that the details, such as the matching of the pattern for the pocket and button placket, are as close to perfect as possible. Your feedback is greatly appreciated and encourages us to maintain our high standards.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Excellent quality shirts

Excellent quality shirts. Fast shipping, considering it's international.

A little spammy with their ads. My entire web surfing experience is now framed by Hawaiian shirts. Which, at the end of the day, is way better than photos of toe fungus.

18 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback on our shirts and shipping service. We're delighted to hear that you are pleased with the quality of our products and the speed of our international shipping.

We apologize if our advertisements have been overwhelming. We aim to provide a seamless shopping experience and appreciate your input on this matter. Your satisfaction is important to us, and we will take your comments into consideration to improve our advertising approach.

Thank you once again for sharing your thoughts.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

I loved the shirt and it was exactly as…

I loved the shirt and it was exactly as promised! I had to exchange my original order for a smaller size and the exchange was a breeze.

6 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words! We're thrilled to hear that you loved the shirt and that it met your expectations. We're also glad to know that the exchange process was smooth for you. If you need any further assistance or have any other feedback, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

gorgeous print!

The shirt arrived in timely fashion, but most importantly my husband was thrilled with the Japanese cat design and the quality.

15 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your feedback. We're delighted to hear that the shirt arrived promptly and that your husband is thrilled with the Japanese cat design and the quality. Your satisfaction is our priority, and we appreciate your kind words.

If you have any additional concerns, please don't hesitate to contact us.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Satisfied customer

19 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you so much for your kind words and for sharing your positive experience with us. We are delighted to hear that you are satisfied with your purchase and that our products have met your expectations. Your satisfaction is our top priority, and it is always rewarding to receive such encouraging feedback.

Thank you once again for your support.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

This is a great looking shirt

This is a great looking shirt. Even though I am 30, and my mother gave me the shirt, I've received many compliments.

17 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your kind words about the shirt. We're delighted to hear that you love it and that it has garnered many compliments. It's always wonderful to know that our products are appreciated by customers of all ages.

If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Quality shirts

Their size are very big, never wear an XS of everything else in my life, but if you follow the size chart you cannot do any mistake. The package arrived in time (even if i am in Europe) and very well done, the materials and tailoring are excellent, as anyone should expect for not cheap clothes.

16 July 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your feedback with us. We're delighted to hear that your package arrived on time and that you are satisfied with the materials and tailoring of our products. We take pride in ensuring that our sizing charts are accurate, and we're glad to know that you found them helpful.

If you have any further comments or suggestions, please feel free to reach out.

Best Regards
Customer Support
Yiume

Rated 5 out of 5 stars

Another Great Shirt

This is the fourth shirt I have purchased from Yiume. Wonderful tailoring, cool 100% cotton fabric, and unique patterns you won't find anywhere else.

12 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for your continued support and for choosing Yiume once again. We are thrilled to hear that you are pleased with the tailoring, fabric, and unique patterns of our shirts. Your satisfaction is our top priority, and we are delighted to know that our products have met your expectations.

If you have any further feedback or need assistance with anything else, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Rated 4 out of 5 stars

I love these shirts

I love these shirts! The only reason I'm not rating it higher is the price point it so high.

12 August 2024
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for sharing your feedback with us. We're thrilled to hear that you love our shirts! We understand your concern about the price point. Our goal is to provide high-quality products, and we believe the price reflects the craftsmanship and value that goes into each piece. However, we appreciate your perspective and will take it into consideration.

Thank you once again for your support.

Best Regards
Customer Support
Yiume

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look