Yoga Insure Reviews 

16,902
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(16,902)

3,361 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well done

Well done, Bradley P. Great help; easy to get the information needed to receive a competitive quote

14 August 2026
Unprompted review
Rated 5 out of 5 stars

JACK IS AMAZING!

Jack has made my whole experience with Yoga Insurance amazing. I was surely the luckiest person to be connected with Jack via WhatsApp. His understanding of my situation and swift action for a solution made the entire process straightforward, transparent and stress-free.
Jack handled everything so quickly and professionally with excellent communication, I really felt he was genuinely sorting everything out for me.
Jack provided an absolutely outstanding service and is a great asset to the company showing Yoga genuinely puts its customers first. Thanks again Jack, you’ve made my day!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Policy update

Spoke with Ami today she was extremely helpful and managed to sort everything out for me, Very happy with the service she provided

14 August 2026
Unprompted review
Rated 5 out of 5 stars

This will be my third year of insuring…

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insurance is very competitive. When I contacted them via the live web chat, they sorted out my renewal query very quickly so I am very happy to renew my policy for another year.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

I spoke to an advisor Charlie today he…

I spoke to an advisor Charlie today he was extremely helpful and knowledgeable and managed to solve my confusion over a previously cancelled policy. I was quite stressed thinking I had no insurance but he was calm and very efficient and figured out what had happened
Thank you Charlie keep up the good work what a great service

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Good company

Been with yoga for a good few years now unfortunately I had to cancel my last policy but its probably the only insurance company iv had where the renewal has beaten new quotes iv had.. I dealt with Brad on live chat and he helped me through it all without hassle

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Live chat with Dennis

Live chat with Dennis. Fast, efficient & friendly. One of the easiest live chat processes. Everything sorted in less than 5 mins and easy person to speak to.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Jack was incredibly helpful. He updated my name, my policy details, my email address, and also sorted out my registration problem. Really could not have asked for more!

13 August 2026
Unprompted review

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