Yoga Insure Reviews 

16,906
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

17k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(16,906)

3,361 reviews in the last 12 months

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Rated 2 out of 5 stars

AI seems only means of communication.

When trying to get an answer to a simple question, like, is there an excess to pay if I choose an additional product such as Ultimate Home Emergency, and need to call for a heating engineer, lets say, the AI is so hopeless and frustrating that it has put me off going with them. Looks like AI is the only means of communication with Yoga. Time to move on to a different insurer that has humans to chat to!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Brad is the Man

Brad is the Man! he offered me a quote yesterday which i couldn't get to go through properly. Brad had a look and said it had timed out!! Once Brad had loaded it again I was able to pay for my policy and Brad stayed available until it was completed. Then he sorted out my old policy and cancelled it. Brilliant customer service , Thanks

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Fine unless you want to cancel at renewal

Took out contents insurance for my Mum in Laws items when she passed away whilst we sold the property. When it came to renewal time I didn’t want the insurance now as property was sold but unknown to me it was on an automatic renewal my policy renewed at 2.20am I cancelled at 6,20am same day and Yoga want to charge £8 for 4 hours cover and £30 for administration charge to cancel 😡 I have had a letter threatening debt collectors when the annual premium was only £43 😡 absolute rip of insurance company I would never ever insure with them again 😡

11 August 2026
Unprompted review

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