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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff and teachers for being helpful, knowledgeable, and passionate, making the learning experience pleasant and supportive. The customer service is frequently highlighted as exceptional, with people appreciating the quick response times and the personalized approach, often resolving issues within 24 hours. Reviewers also find the user experience smooth and easy, with well-structured, thorough, and flexible courses that allow for self-paced learning. However, some people were dissatisfied with customer service, reporting issues with unresponsiveness, unanswered emails, and a lack of resolution for missing curriculum or non-clickable course materials. These customers experienced long waits for replies, or no response at all, leading to frustration and a negative perception of the company's support.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, friendliness, and... See more

Customer service

Consumers find customer service to be positive, with many expressing gratitude for the availability and... See more

User experience

Customers had positive experiences with user experience, finding the automated online programs and courses... See more

Product

Users describe ambiguous interactions with product, with many customers reporting issues with not receiving... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting quick assistance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can not relate to the few negative experiences of my fellow students. Every issue i have raised was dealt with within 24 hours via the chat. The material is challenging, thorough, and... See more

Rated 5 out of 5 stars

Yogamu is an excellent resource for spiritual teachings. They have a wide variety of course to suit many of our needs for Mind, Body & Spirit Wellness. In addition their support and response teams are... See more

Rated 5 out of 5 stars

I have so much joy and enjoying the course. I purchased several courses and they gave me 1 free course because I bought more then 3 course. I am now certified Meditation teacher and Breathwork facilit... See more

Rated 5 out of 5 stars

I had a great experience with Yogamu! Their support team was incredibly helpful and patient, guiding me through the process and helping me choose the right courses for my goals. Everything was clearly... See more


Company details

  1. Yoga studio

Written by the company

We are a leading yoga and meditation school.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love yogamu

I was lucky enough to purchase a package of many continuing education courses, as well as my 300hr YTT and yoga therapy course. Each course has been a wealth of new comprehensive information and the staff are so responsive to any inquiries I have. The live classes are diverse and offered across many times, so I've been able to find classes to attend.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Scammy

Scammy! Courses are super awful, bad instructors videos, errors in reading material!
They make you go through hours of it, and then not give you the certificate or respond back to the emails.

11 August 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Dear Guria, we're unable to find your name in our student records. As part of our traditional yoga school community, we
encourage open communication and feedback from our students. If you're experiencing any issues or have concerns, please don't
hesitate to reach out to us directly. We value loyalty and commitment to the sangha (community) as an important aspect of a
student's growth and development into a strong teacher. A very easy way is to tag one of the support team or 150+ volunteers in our 15,000 people strong Facebook community or using the support form. We hope that we can help you to solve your issues. Have a wonderful day! Hari Om

Rated 1 out of 5 stars

If I could gives less I would

If I could gives less star I would. After i finished passed and submitted my course, did not hear back. Emailed upteen times to no avail!
Read their Facebook reviews similar story to mine.

Reply to Yogamu
I have already contacted you via that email! It just gives an automated reply and generates a ticket number... and no body really responds. Also have left a review on Facebook etc
Better Business Bureau and Yoga Alliance are next. Honestly I only enrolled because your org was Yoga Alliance affiliated. I do think they should remove you from their registry, if they themselves have any standards. And when that happens, it wouldn't be a waste of time but Karma.
Also have screen capture of your final quiz with errors! even though I did pass it. I would email that to them too, to show how shoddy your online course is.

25 August 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Dear Sam, we are very sorry to hear this. If you could reach out to our official support@yogamu.org email address we can certainly sort it out. There are also more than 150 volunteers in our official Facebook group where you can just tag someone. We are here to help you. Don't let your precious study time go to waste and reach out. Hari Om!

Rated 1 out of 5 stars

Scammers

I purchased several courses which of 1. I never received a certificate off after finishing 2. asked for a refund for a course purchased as the quality was incredibly low: the course content was worse than things that can be found on youtube these days. It was impossible to understand the teacher due to poor sound and heavy accent. the Costumer service is not replying to questions and questions of these kinds are posted in their facebook groups don't get posted. Yogamu's business model is based on selling volume targeting western students, paying low Indian wages to their teachers. They don't really seem to care about quality or their students

Edit 3 september:
1. You are selective in publishing posts on your facebook group. I have sent posts several times after your 24/7 team is not available neither on the email address provided.
2.What more details would do you want if already mentioned some of your courses are of poor quality in terms of content plus no possible way of understanding whatever the teacher is talking about. I already sent several emails about this with a refund request. The question is why you are not replying to these emails??
3. It is not unusual people not getting their certification. I have screenshots of the many complaints of other people on social media.

Why is your 24/7 support still to this date not replying on any messages?

24 August 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Dear Der,

We sincerely apologize for the experience you’ve had. Our goal is to make authentic yoga education accessible to everyone, and we’re committed to supporting our students at every step. We offer daily live classes where you can interact directly with our teachers, and our support team is available 24/7 in our Facebook group.

We understand you had difficulty understanding a teacher due to their accent. We would love to hear more details to assist you better. As an Indian school located in Rishikesh, where yoga originated, we strive to maintain authenticity, which includes having teachers with various cultural backgrounds. To help with understanding, subtitles might be a helpful option.

Regarding your certificate, it’s very unusual for someone not to receive one after completing a course. Please reach out to us directly, and we will ensure this is resolved promptly. We appreciate your feedback and are always looking to improve. Mistakes happen, but we are dedicated to living the principles of yoga and making our offerings affordable and accessible to all.

Thank you for bringing this to our attention. We are here to help you.

Warm regards,
The Yogamu Team

Rated 5 out of 5 stars

Patient and engaging instructor

The instructor is the reason for this review. his method of teaching is very detailed and engaging without making the student feel unaware or inexperienced. Being able to participate with him while he not only goes through it with you but spot explaining parts that are better to see while being coached into the proper alignment. this method helps me as a instructor to know a spot on method to adopt in my own teaching/coaching.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

If you are on the fence, dive in and go for it!

Let me first say-if you are on the fence about enrolling in a course from Yogamu, DO IT! I have zero regrets-well only wish I had found them sooner! The self-paced courses have been great with the ebb and flow of life. And the variety of courses-awesome. But there are 2 things that are A++ for me, the teachers and support, AND the community! (I have my favorite teachers-but they are all incredibly kind, overflowing with knowledge, and they care about their students!) tons of live classes, and they are as interactive as you want/need them to be. I have completed 500 hours of YTT (and more) and the Yoga Therapy program is excellent-I am currently enrolled in that program. Good luck with your journey whether it’s to become a teacher like I did…or just expanding your practice and knowledge of yoga!

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Most expertise, most offerings, very affordable

I can’t recommend Yogamu highly enough. They provide a wealth of information and expertise for all of their many classes, at an extremely affordable price. Yoga - basic and specialized, meditation, breathwork, Ayurveda and its applications- these concepts are now within reach of everybody. Multiple learning formats- print, live classes, recorded sessions, and multiple ways to get support. Very caring and experienced staff.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

Don't bother

Bought a couple courses from them. The teachers are clearly knowledgeable and passionate about what they are teaching. The way the school is run, however, is a completely different discussion.

For larger programs like Ayurveda or Yoga Master, little to no guidance on where to start or a recommended progression through the course is given. There is no outline or other information to give you an understanding of what you need to work through in order to complete your studies. I asked for all of this nearly a year ago and have gotten zero response.

Additionally, the accessibility for the courses is awful. Some are all text based, some are video... There is zero consistency, and if you have any disability or a different learning style, good luck.

Instead of taking the time to address these issues and improve the courses for current students, the owner of Yogamu is cranking out new programs. Definitely wish I was not past the point I could ask for a refund because at this point I don't know how I can continue with my learning. Feels more like a money grab than an intentionally built yoga school.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Yogamu courses are part of a wonderful…

Yogamu courses are part of a wonderful compendium of knowledge available online 24/7. With expert doctors and practitioners regularly teaching you to put theory into practice it has been a boon to me and my family. Yogamu is very recommended as an education and medical advice provider.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Life changing

Studying and practicing the curriculum changed my life. It’s a wonder to me that it was made so affordable. On top of being affordable scholarships and payment plans are available making this ancient wisdom and authentic teachers teaching it available to anyone willing to invest the time into their own education, self improvement, etc.
I prayed for it and it was given. I’m just grateful beyond words.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Yogamu is a wonderful school

Yogamu is a wonderful school, a wonderful yoga community. I've been with Yogamu since it's beginning year 2020. A life saving healthy approach to living life as a peaceful, productive, genuinely happy soul. The courses are all encompassing and of the highest quality standards of teaching. Namaste.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Yogamu: Strong Knowledge and Dedication to Yoga

I enrolled with Yogamu Nov of 2023. I practice with the live classes everyday. They offer amazing knowledgeable instructors. This is the best investment I’ve made for myself. If you are unable to attend live classes, there are prerecorded classes available. Most of the instructors are based in India. I am grateful for the motivation and encouragement during daily practice. Thankful for the wisdom, advice and guidance. In the last 6 months, I have learned so much about the ancient wisdom of Yoga and skills to also share this knowledge. I have finished my 200hr YTT & currently working on more certifications with this school. Yogamu has guided me on a journey of love & compassion...and an understanding.. We WILL bring more love and kindness in the world by spreading yoga.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Wonderful Yoga Alliance recognized school with very knowledgeable teachers! Most are based in Rishikesh and I like their traditional approach. I have finished my 200hr Yoga Teacher Training and currently working on more certifications with this school. Customer support is usually pretty responsive and resolves issues swiftly. Courses are very affordable and the school offers included live classes on a daily basis. They also add new courses with specializations pretty regularly.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experienced, caring teachers and a great community

I enrolled with Yogamu 17 Sep 2022. I practice live classes everyday with wonderful teachers and a great community. I've made many friends. The teachers are experienced helpful and caring. I appreciate that they watch my practice and offer suggestions to improve. I love to learn and the courses are very affordable. I'm enrolled in Yoga Therapy, Ayurveda, Hatha 200 & 300 YTT's, Yoga Master, Kundalini, Animal Ayurveda, meditation, breathwork, Yoga for trauma and more. I love that the school is caring and uses profits to help the local community by visiting schools with donations of food and pencils. I'm looking forward to travelling to Rishikesh next year to meet my teachers and study with them in person.
In my experience the school attracts students who are searching for deeper yogic knowledge and genuinely want to serve. The school is inclusive so anyone who wants to can learn the ancient wisdom of Yoga and the skills to share this knowledge.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Gratitude

What made my experience great is that I am gaining the true meaning of Yoga that made my asanas more meaningful. Pretti pays close attention and correct your form when needed and will spotlight you to give you special attention when needed. Nikoli is really great with the live meditation class and his lectures. Tamalyn did really great with teaching me Pranayama. I come from a very traumatic background and have a lot of traumatic experiences in life. I took a holistic lifestyle change and decided to take a career change and be aligned in every aspect. I did research a handful of schools and Yogamu is the one that stood out and fit everything I was looking for. I wanted to be taught from teachers where this all originated from. I began my course in June and so far, obtained two certificates and look forward to becoming an Ayurveda Practitioner, Trauma Yoga, Yoga Therapist, and much more. My only concern is that my teamup calendar is blank and I go off the calendar that was shared to me from Ravi. I am overfilled with gratitude.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

I am really enjoying the access that…

I am really enjoying the access that the Yogamu courses provide to a yoga community. The live classes are encouraging, informative and impact full. I especially get a lot out of the lives and recordings with Prithi and Tamlyn. Deepak's pranayama classes are inspiring! I'm currently in YTT 200 and 300 hour Meditation 2, Breathwork and Yoga Therapy 800 hour courses so Ill be with them a while. Customer service through the chat on the website has always led to a resolution in good timing. I'm pretty happy with this accessible Yoga resource.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

This is one of the best investments…

This is one of the best investments I’ve made in my self. For the price I paid I was very sceptical about what I would receive. However, WOW. I’ve been really impressed with the value I’ve had and continue to get. I’m doing he 200hr yoga teacher training, and finding the course brilliant. There’s a variety of classes each day I can choose from. As the company is based in the US and India the times aren’t always great for me, but I can usually make something work, and there are prerecorded classes too. However with the live classes you get feed back from the instructors and posture corrections which is better. I’m making my way through the course at my own pace as time permits. There’s much written content and videos too. Some reviews seem to report an issue with customer service and getting a response, but I’ve not experienced this.
When I’ve completed this course I plan to do another.

10 July 2024
Unprompted review

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