I love Yoojo! Rather than hunting down a painter or electrician - which can be quite hard for a small job - this app helps me find someone nearby with the skills and tools needed to do it quickly, pro... See more

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They were excellent. They connected me with someone very reliable. I have used yoojo twice and the did not disappoint. The steps were easy and they checked along the way to make sure that all w was we... See more
Company replied
Experience was good, the person who came did a good job. But in this application there is no other language like English or Dutch or Chinese or any! I’m sure they will get more & more customers if the... See more
Company replied
Application user friendly. Simple, pratique et rapide à utiliser. Je l’utilise depuis 1an et je la recommande vivement
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Company details
About Yoojo
Written by the company
Des services à domicile fiables, efficaces et à prix juste
Avec Yoojo, vous n’êtes plus seul pour gérer votre quotidien.
Trouvez rapidement des prestataires de confiance pour vous aider, sans vous ruiner. Yoojo est une solution simple, ultra efficace et encadrée pour tous vos besoins à la maison.
Des prestataires vérifiés et évalués en toute transparence
- Vérification d’identité, d’adresse et de compte bancaire.
- Évaluations certifiées uniquement après prestation réalisée et payée.Un service clair et au juste prix
- Formulaires intelligents pour estimer les heures et la rémunération.
- Vous maîtrisez le coût : tarif horaire et durée fixés dès la réservation.
Gagnez en confort avec le Pass Sérénité:
Avec le Pass Sérénité, tout devient plus simple : vos paiements sont automatisés, vos prestations peuvent être planifiées à l’avance, et vous ne payez aucun frais supplémentaire sur vos services à domicile.
Une solution pensée pour ceux qui veulent gagner du temps… et de la tranquillité.
9 catégories de services pour simplifier votre vie
- Ménage, bricolage, déménagement, jardinage
- Garde d’enfants, cours particuliers
- Aide à la personne, garde d’animaux, informatique
Téléchargez Yoojo et retrouvez du temps libre et de la sérénité.
Des milliers de particuliers nous font déjà confiance !
Reliable, efficient and fairly priced home services
With Yoojo, you’re never alone when managing your daily tasks.
Quickly find trusted service providers to help you out — without breaking the bank. Yoojo is a simple, highly efficient and well-organised solution for all your household needs.
Verified and transparently rated service providers
- Identity, address and bank account verification.
- Certified ratings available only after each completed and paid service.
- Smart booking forms to estimate time and payment easily.
- You stay in control: hourly rate and duration are confirmed before booking.
Enjoy peace of mind with the Serenity Pass:
With the Serenity Pass, everything becomes easier: payments are automated, your services can be scheduled in advance, and you pay no extra fees on your home services.
A solution designed for those who want to save time… and enjoy real peace of mind.
9 service categories to simplify your life
- Cleaning, DIY, moving, gardening
- Childcare, private tutoring
- Personal assistance, pet sitting, IT help
Download Yoojo and reclaim your free time and peace of mind.
Thousands of people already trust us!
Service client du Lundi au Samedi de 9 h à 18 h / Customer service from Monday to Saturday, 9 a.m. to 6 p.m.
Written by the company
- Disponible par e-mail, chat et téléphone / Available by email, chat and phone
- Chez Yoojo, nous savons qu’un bon service ne s’arrête pas à la mise en relation : il se construit aussi grâce à un accompagnement humain et réactif. Notre service client est disponible à chaque étape, pour répondre rapidement aux questions, résoudre les imprévus et assurer une expérience fluide aussi bien pour les clients que pour les prestataires. ✅ Réactivité : nous traitons chaque demande avec sérieux et rapidité. ✅ Proximité : un accompagnement personnalisé, adapté à chaque situation. ✅ Fiabilité : une équipe dédiée à la satisfaction et à la confiance de notre communauté. Notre priorité : garantir à chacun une expérience simple, rassurante et de qualité sur Yoojo./ At Yoojo, we know that great service doesn’t stop at connecting people — it’s built through genuine, responsive human support. Our customer service team is available at every stage to answer questions quickly, handle unexpected issues, and ensure a smooth experience for both clients and providers. ✅ Responsiveness: we handle every request with care and speed. ✅ Proximity: personalised support tailored to each situation. ✅ Reliability: a dedicated team committed to the satisfaction and trust of our community. Our priority: to guarantee everyone a simple, reassuring and high-quality experience on Yoojo.
Yoojo Cover
Des services encadrés et suivis / Supervised and monitored services
Sécurité & sérénité avec Yoojo
Vérification des prestataires
Chez Yoojo, nous vérifions l'identité de chaque prestataire via des informations clés comme le nom, l'adresse et une pièce d'identité, pour vous garantir des services en toute sérénité.
Suivi des prestations
Notre technologie vous aide à identifier le bon prestataire, à encadrer facilement la relation, et à gérer les imprévus si nécessaire.
Accident
En cas de casse ou de dégâts survenant lors d'une prestation, notre couverture Yoojo Cover protège vos biens et vous dédommage.
Engagement de satisfaction
En cas de mission mal réalisée, Yoojo pourra demander au prestataire ou à un autre de refaire la mission, avec une contribution pour les éventuels dommages, si cela est réalisable.
Assistance annulation
En cas d'indisponibilité de votre prestataire, nous mettons tout en œuvre pour vous trouver une solution de remplacement sans frais additionnel.
Security & peace of mind with Yoojo
Provider verification
At Yoojo, we verify each provider’s identity using key information such as their name, address, and ID document, to guarantee safe and reliable services.
Service monitoring
Our technology helps you identify the right provider, easily manage the relationship, and handle any unexpected issues if they arise.
Accident
In the event of damage or breakage during a service, our Yoojo Cover protection safeguards your property and compensates you accordingly.
Satisfaction commitment
If a mission is not properly completed, Yoojo may ask the same or another provider to redo the mission, with a contribution for any possible damages, when feasible.
Cancellation assistance
If your provider becomes unavailable, we do everything possible to find a replacement solution at no additional cost.
Contact info
Switzerland
- contact@yoojo.com
- yoojo.fr
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Interface facile à utiliser
Interface facile à utiliser. Excellent service. Suivi fiable.

Reply from Yoojo
Greatest experience
Highly reliable app with big number of service providers that covers your daily needs

Reply from Yoojo

Reply from Yoojo
No service, no refund. Complaint n° 429501
UPDATE
I booked a handyman 4 days in advance. Just 1 hour before the appointment that person cancelled without an excuse. I immediately contacted Yoojo to get my money back (53 euros for 2 hour service) It has been 4 days and still they did not refund me. I received one message to go to my prfoil page and demand a refund but there was no amount available to refund. I wrote two more messages but no avail.
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Right after my evaluation on Trustpilot a customer rep.contacted me and said 44 euros was available to refund. Although I paid 53 euros. If I am not the one who cancelled the service why do I have to pay the system 8 euros? WHen I said that they said this time around they will exceptionally transfer me the amount I PAID of 53 euros. This was again 2 days ago. Although I provided my IBAN nothing has been paid.
excellent app
what an excellent service connecting me to service providers! wish I would've found this earlier

Reply from Yoojo
Very good service and will use again…
Very good service and will use again thank you

Reply from Yoojo
Scam planning services, refuse to refund the money
I have been a regular customer on the app.
I did a monthly planning service on this app, first of all the benefits of schedule service are very unclear, since it is not very easy to find a reliable and efficient cleaning lady, so I thought I would give a try, so I paid for the monthly subscription fee, but the person booked is unable to take this job and canceled my application.
I contacted the customer support ask them to refund me the 9,9euros, but they refused to refund me.
This is unacceptable, I got nothing done, but I have to pay the fee???
I am not gonna have a person I don’t know not happy with to do a monthly service.
I will quit this app, this isa scam.

Reply from Yoojo
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