Yorkshire Blinds Reviews 85

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the excellent service and the quality of the products, noting the efficiency and ease of their overall experience, from initial measurement to fitting. Reviewers are particularly impressed with the smooth process and the professional approach. However, some customers also noted significant issues with service and product quality. A portion of people experienced problems with incorrect measurements, poor installation, and products that quickly became faulty. There were also concerns about missed appointments, lack of communication, and difficulties in getting issues rectified, leading to considerable frustration and disappointment for some.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent and professional... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction with their shutters and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and expertise. Customers... See more

Quality

Users describe ambiguous interactions with quality. Some customers are very happy with their shutters,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers report very poor communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Straight forward pricing without any seasonal gimmicks that are based on inflated prices. Happy to come out and measure and provide free fitting.

Rated 5 out of 5 stars

Thank you for doing such a wonderful job with my shutters, im super happy with them 😁. The fitter was so lovely too, i had to delay a couple of times due to the work in my kitchen not being complete... See more


Company details

  1. Blinds shop

Written by the company

Yorkshire Blinds are here to show your windows some love, we look forward to helping you transform your homes with beautiful blinds, curtains and shutters. Excellent quality, easy-to-fit blinds which transform windows and conservatories throughout your home or place of work at a great price. Over forty years’ experience in the window blinds business means we have accumulated a vast array of satisfied clients


Contact info

4.1

Great

TrustScore 4 out of 5

85 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Had all my house done from Yorkshire…

Had all my house done from Yorkshire blinds staff was amazing from start to finish fitting was perfect and very quick definitely would recommend you won’t have any problems will definitely be using them in the future

15 June 2023
Unprompted review
Yorkshire Blinds logo

Reply from Yorkshire Blinds

Thank you it was a pleasure

Rated 1 out of 5 stars

Rubbish.

My original sample didn't arrive. Another was sent out and it was the wrong one!
Meanwhile, Emerald Blinds and Curtains got the whole thing right, their sample arrived in a couple of days and they got the order.

21 April 2023
Yorkshire Blinds logo

Reply from Yorkshire Blinds

Thank you for your review, I do think considering you never even paid for a service, the one star review is a bit harsh over a fabric sample l did an investigation you emailed that you did not receive the sample, the Fabric you ordered as a sample has now been removed from our site as it has been discontinued by louvolite, which is why your original sample request did not get delivered via louvolite, So after you emailed, I immediately aoologised to you, I sent an alternative with a hand written note explaining that it was an alternative. because the original fabric was discontinued, in your email you said you'd already decided to go with the other company anyway but I still Sent the sample out to you.
Kinds regards
SHANE

Rated 5 out of 5 stars

First time using this company

First time I have used this company but I will be back and I will pass the name on They have been Fantastic 🤩 very helpful, and go above and beyond to help you. Thank you Yorkshire Blinds very much. From Denise Smith

21 May 2023
Rated 5 out of 5 stars

Quick & Efficient

Shane at yorkshire blinds did an amazing job to get the blinds quoted & up over Easter in our new property,polite clean,punctual fully recommend.

10 April 2023
Unprompted review
Rated 5 out of 5 stars

I had a full house of blinds fitted…

I had a full house of blinds fitted yesterday and i love them! The window blind fitter Shane was amazing to my son who has ASD, it turned out one of his grandchildren also has ASD. Thank you for being so lovely and for the fast and efficient service you provided.

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Wish I could give zero stars

Wish I could give zero stars. Unfortunately after 2 visits and the blinds for the whole house being faulty or damage. Shane didn't return the third time as promised and I had to do a charge back with my credit card company. I now have a house full of defective blinds.

16 December 2022
Unprompted review
Yorkshire Blinds logo

Reply from Yorkshire Blinds

Dear Danielle Shaw

Thank you for taking time to write your review.

We have investigated your concers, Unfortunatley Your CHARGE BACK was REGECTED by my Bank. on the evidence we provided.

There is an outstanding balance for which you have continually refused to pay, we have requested photos, so i can pass onto my supplier, you have never provided them.

I have sent you a letter in the post and look foward to hearing from you.

Kind regards
Yorkshire Blinds

Rated 4 out of 5 stars

Very pleased with replacement slats…

Very pleased with replacement slats received.
However requested samples for more sets of slats and were not sent but did receive email asking if I liked samples?
Messaged and requested again and reply said would send in box with above order. Samples not in box.
Have ordered elsewhere now. Apart from this satisfied with my experience with Yorkshire blinds.

28 February 2023
Rated 5 out of 5 stars

Blinds Installed Filey by Yorkshire Blinds

Blinds installed at our holiday cottage. Came out to quote at short notice, accommodated the fitting for when decorators finished and everything left clean and tidy after the installation. The blinds look great too. Very professional and would highly recommend and definitely use again. Thank you for the great service 👍

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered from Yorkshire blinds and received these today. Not only did I get a speedy delivery but really great customer service. Would order again from this company.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Shane was helpful and friendly…

Shane was helpful and friendly throughout the process of having roller blinds fitted on our bifold doors and kitchen window. He was able to fit them quickly and for a very reasonable price. We would definitely recommend Yorkshire Blinds!

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with our blinds

Yorkshire Blinds came to measure and give me a price. I was more than happy with the price and the date for the fixing. Shane was on time and very efficient. We are very happy and would definitely recommend Yorkshire Blinds ⭐️⭐️⭐️⭐️⭐️

25 May 2022
Unprompted review
Rated 4 out of 5 stars

Helpful and good price

They really helped me out, having bought a blind for a bathroom from another company, that wasn't blackout. I thought it was, by their picture, but it was hardly opaque and they wouldn't change it. Yorshire blinds gave me 30% off from a lower price and provided a completely balckout blind. My only issue is the bottom edge, which only has the cloth on the front side, so when the blind is up the plastic strip can be seem. An honest company.

10 April 2022
Rated 5 out of 5 stars

Great service.

Friendly, reliable & very professional service. Yorkshire Blinds have fitted 3 blinds in our home and we are very pleased with their quality and the excellent fitting service. Thank you.

31 March 2022
Unprompted review

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