Yorkshire Blinds Reviews 85

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the excellent service and the quality of the products, noting the efficiency and ease of their overall experience, from initial measurement to fitting. Reviewers are particularly impressed with the smooth process and the professional approach. However, some customers also noted significant issues with service and product quality. A portion of people experienced problems with incorrect measurements, poor installation, and products that quickly became faulty. There were also concerns about missed appointments, lack of communication, and difficulties in getting issues rectified, leading to considerable frustration and disappointment for some.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent and professional... See more

Product

Clients share ambiguous opinions on product. Many customers express satisfaction with their shutters and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and expertise. Customers... See more

Quality

Users describe ambiguous interactions with quality. Some customers are very happy with their shutters,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers report very poor communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Straight forward pricing without any seasonal gimmicks that are based on inflated prices. Happy to come out and measure and provide free fitting.

Rated 5 out of 5 stars

Thank you for doing such a wonderful job with my shutters, im super happy with them 😁. The fitter was so lovely too, i had to delay a couple of times due to the work in my kitchen not being complete... See more


Company details

  1. Blinds shop

Written by the company

Yorkshire Blinds are here to show your windows some love, we look forward to helping you transform your homes with beautiful blinds, curtains and shutters. Excellent quality, easy-to-fit blinds which transform windows and conservatories throughout your home or place of work at a great price. Over forty years’ experience in the window blinds business means we have accumulated a vast array of satisfied clients


Contact info

4.1

Great

TrustScore 4 out of 5

85 reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Not received sample - update

Not received sample - it seems there is an issue with the postal service. I am grateful for the speedy response and look forward to receiving the sample- I hope to do business with you in the future

15 March 2022
Yorkshire Blinds logo

Reply from Yorkshire Blinds

Good Evening Mr Widdowson, I apologise profusely, that this sample has not arrived with you, I've just checked and we posted by royal mail on Thursday 10th March, unfortunately we do not sent by any registered method, I'm more than happy to arrange to get this sent to you again, and will arrange it first thing in the morning, Regards Shane

Rated 5 out of 5 stars

Excellent

The samples I received were beautiful but sadly they weren’t right for our bathroom window. I was very impressed with how quickly my request was received and would have no hesitation in ordering from them in future as well as recommending them.

1 March 2022
Rated 5 out of 5 stars

5* blinds and service

Absolutely beautiful blinds, superb customer service and very competitive prices! What more can you ask for??
From start to finish, Shane at Yorkshire Blinds has been fab! We placed a large order of 18 blinds just before Christmas, and Shane had fitted them all within just over a week from ordering. He really went out of his way to ensure we had our blinds in time for Christmas, even coming out to fit them on Christmas Eve!
We were so pleased with Yorkshire Blinds that we've just placed another order for them to do all the blinds upstairs in our new house.
I wouldn't hesitate to recommend them to anyone looking to buy new blinds! It just goes to show that, when you buy from local businesses (rather than giving your money to large, national companies), you really do get great products and services.

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Venetian blinds

I contacted Yorkshire blinds for a quote on venetian blinds and got a response very fast. They came and measured up for me quoted me a price and we went ahead with them. The blinds were fitted in good time and done to a high standard. Appointment times we're kept and everything went smoothly. I would highly recommend Yorkshire blinds. Nice and friendly too.

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service from…

Professional and friendly service from start to finish. Shane was only a call away to offer advice and guidance and quickly rectified a minor glitch at no extra cost. I seldom write reviews but felt compelled to praise this company for their competitive prices, great products and commitment towards exceptional customer service. We will definitely use this company again.
Thank you.
Joanne & Lee

14 December 2021
Unprompted review
Rated 5 out of 5 stars

Great quality blinds at very reasonable…

Great quality blinds at very reasonable prices. Love the design, colour and quality.
Initially we thought parcel had gone astray, but it turned out that DHL had left it with a neighbour and not left a calling card. I contacted Yorkshire blinds who responded really quickly, despite it being out of standard office hours. Great customer service and I would definitely recommend them. Thank you so much :-)

11 December 2021
Rated 5 out of 5 stars

Fantastic blinds

I ordered several blinds, they were competitively priced, well made and look fantastic. Shane was really helpful.
Will not hesitate to order from you again.

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, from start to finish.good quality blinds, they look amazing. Shane the fitter was very respectful of the property. All mess cleared up and taken away. Would highly recommend.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Cannot rate them highly enough!

I cannot rate Yorkshire Blinds highly enough. Shane went above and beyond to sort our order. We needed 6 blinds for a set of bifolding doors and Shane sorted everything including additional cassettes. I have never left a trust pilot review before but really wanted to help this company. I will certainly be ordering more blinds with them!
*Edit* turns out I have used TrustPilot before! In any case, this company were great!

22 October 2021
Rated 5 out of 5 stars

UPVC shutters

Delighted with my shutters fitted to 3 bedrooms in my house by Shane from Yorkshire blinds. Friendly, professional service. Highly recommended and would definitely use this company again.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent blinds and Service

We contacted Shane at Yorkshire Blinds, Bridlington after experiencing difficulties with the payment system.
Shane was very helpful and went over and above to resolve this difficulty for us.
Ordering the blinds was quick and easy.
Delivery was very quick and efficient.
Shane fitted the blinds and they look great!
We found Shane to be polite, friendly and professional. He was so helpful.
I would definitely recommend this company without hesitation and we will be using them again.
Excellent Service and blinds.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

5* Recommendation

Yorkshire Blinds have done our living room, bedroom and porch so far and we have an order in for our kitchen now too. Very fast and reliable service, booking an appointment for a quote was very easy. The gentleman that came to the house was lovely, he had lots of samples and gave his opinion on what would suit the space. Will definitely be returning for the rest of the house when were ready!

18 September 2021
Unprompted review
Rated 5 out of 5 stars

Ordered blinds online

Ordered blinds online. Great website, easy to deal with. Friendly installer with great customer service.

12 August 2021
Unprompted review

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