Excellent service! Geoff was very competent and skilled in his job role and was a pleasure to meet. Took time to explain the job required and the way equipment worked in a way that was easily unde... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Yo Telecom's purpose is to help businesses increase their success. We achieve our purpose by bringing businesses into the 21st century with their communications.
Contact info
Units 1&2 Melbourne street, SO14 5FB, Southampton, United Kingdom
- 02381 103195
- info@yotelecom.co.uk
- yotelecom.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service . Jon McGinty was friendly , knew what he was doing and a credit to your company . And got the job done efficiently .
Fantastic service
Fanstatic service and Darren was friendly, knowledgeable and approachable. Dealt with any questions we had and installed quickly and efficiently. Thank you!
Great phone system installed
Great phone system installed. The engineer Darren was knowledgeable, friendly and efficient. Excellent service would highly recommend.
We have recently had our new phone…
We have recently had our new phone system installed, can’t rate highly enough.
Johnathan M has done a superb job.
Good sound knowledge and service
Good sound knowledge and service, Darren was very helpful. Overall I found the WiFi to be very good coverage and a great phone system ☺️
Great Customer Service and Professional Installation
We have recently moved to the Yo Telecom platform and the changeover has been a breeze. We've been kept up to date every step of the way and the engineer, Geoff, has been amazing at getting us installed and swapped over from our old supplier. This is how easy a switchover should be!
Jamie was great
Jamie was great, very helpful with the team in getting us all set up, would recommend him!
Great Service
Today we had our new broadband fitted by Yo Telecom. Jamie explained how long the internet would be down for which was 30 seconds whilst he swapped it over to the new Yo Telecom Broadband. He also showed me how to use the pc application which is really going to help our busy estate agent with returning any missed calls.
Amazing Engineer
After becoming a new owner of a bar and bistro i was overwhelmed with all the things that needed organising. However, that all changed when Geoff Shannon helped sort out the businesses phone system and wifi. I’m incredibly grateful for his patience and kindness.
Great engineer
After experiencing really bad customer service from communication suppliers, we opted to go with yo telecom. Geoff Shannon the engineer was extremely helpful, knowledgeable, always answered our calls and made the installation a good experience.
Really professional job
Really professional job. System works perfectly and everything I needed to know was explained clearly and in detail.
We had Jonathon M come to our care…
We had Jonathon M come to our care home. Very happy with the WiFi and new phones. Very neat and tidy job. Great service.
Yo telecom installation
We just had John Richards from yo telecom installing our new system. Exceptional engineer put all the staff and residents minds at rest whilst installing our system . His knowledge of the system was incredible, very tidy you wouldn’t even know he had been here . Thank you John .
Johnathan has been in our practice for…
Johnathan has been in our practice for 2 days installing our new phones, he has explained everything clearly and worked around us
A great Telecoms company!
We have had great experiences with YoTelecom.
The company I work for has been using YoTelecom for the last 4 years to consolidate all of its Broadband and Telecoms resources together. YoTelecom have been a great help and have supported us through the journey while also leading on new projects and developments within the business. I don't think we could have gotten as far as we have without them.
The Support teams are brilliant especially Darren who has gone above and beyond, they really know their stuff. They always seem to be available and ready to help out with any request. So far the best Telecoms company I have dealt with.
Joe from Yo Telecom
Joe from Yo Telecom, installed our new phone system and Wifi. He was polite, courteous, knowledgeable and tidy. He also was helpful explaining the new system and answering my endless questions !
The sales team are great initially…
The sales team are great initially however, when faced with an issue we were ignored not only by them but also the management team and accounts, but still very happy to take the money. I am leaving 5 stars because of the engineering team namely Darren who went above and beyond (even on his days off) to take ownership of the issue and get it sorted. Darren is a credit to the company and a shame others do not take the same lead. If it wasn’t for him we would not have continued.
Martyn Bristow from Yo Telecom…
Martyn Bristow from Yo Telecom installed business phone solution at our Jd Spicer Zeb Solicitor London branch. He was very helpful throughout the process of installation, testing and switching. I really appreciate his efforts and highly recommend Yo Telecom services.
Highly recommend
Excellent customer service.
The service was outstanding.
Geoff went above and beyond to help. I was extremely impressed by his commitment to go that extra mile
Would highly recommend
Jonathan McGinty
we were visited by Jonathan who has been to our home a couple of times now. He is very polite an friendly also helpful respectful gentleman and explains everything properly. always happy guy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








