Excellent service! Geoff was very competent and skilled in his job role and was a pleasure to meet. Took time to explain the job required and the way equipment worked in a way that was easily unde... See more
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Review summary
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Reviews shaping this summary
Geoff came on Thursday after travelling from Edinburgh to the north west. He explained everything along the way whilst updating our system to the cloud which involved a new installation of our curren... See more
Geoff visited to update our broadband and VOIP phones, and arrived when expected. He explained everything he was doing, where he would need to be in the building and even waited until we had finished... See more
Yo Telecom have been super efficient from day one. Jack has kept me informed at all stages of the onboarding process and is always friendly and helpful. Absolutely fantastic customer service. It gives... See more
Company details
Information provided by various external sources
Yo Telecom's purpose is to help businesses increase their success. We achieve our purpose by bringing businesses into the 21st century with their communications.
Contact info
Units 1&2 Melbourne street, SO14 5FB, Southampton, United Kingdom
- 02381 103195
- info@yotelecom.co.uk
- yotelecom.co.uk
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Martins has carried out some repairs…
Martins has carried out some repairs and upgrade to our service. He is great.very knowledgeable and manage to fish the real problem out after many attempts by other engineer. Great service. No complaints
23 June 2025
Unprompted review
Darren
Got help from Darren a few days ago and he really helped me with all my technical problems, he was super knowledgeable on everything and super kind!
14 June 2025
Unprompted review
Great customer service from the team…
Great customer service from the team Darren was excellent.
4 June 2025
Unprompted review
Great service from the team at Yo…
Great service from the team at Yo Telecom. We really like our new phone system. Our care home is really going to benefit from the new system. Amazing training by the engineer.
20 June 2025
Unprompted review
Fantastic engineer
The engineer that visited us Martyn was fantastic! So helpful and patient. He went above and beyond for us and we are so grateful! Martyn was great with our residents too. Thank you Martyn.
15 May 2025
Unprompted review
Joe installed new phone and WiFi…
Joe installed new phone and WiFi system's in pur care home was very polite and lovely done a great job
17 June 2025
Unprompted review
Joe from from h
Joe from yotel has visited amberley care home to install new phone and WiFi system, which will now give us better coverage throughout the home,would highly recommend jo for his services, very helpful and pleasant gentleman
19 June 2025
Unprompted review
Joe from yotel attended Amberley Care…
Joe from yotel attended Amberley Care Home. Have installed a new phone and WiFi system, full coverage everywhere. Would highly recommend. Very pleasant person and easy to get along with .
19 June 2025
Unprompted review
Great service from the team at Yo…
Great service from the team at Yo Telecom. Jamie the engineer is always on hand to help us remotely when we need support.
18 June 2025
Unprompted review
Testimonial for Yotelecom& Jamie Bicker – Rye Hill Golf
We’ve been with Yotelecom for over seven years, and while the renewal period brought plenty of competitive options, there was one clear reason we stayed: Jamie Bicker.
Jamie’s outstanding technical expertise has made every migration and upgrade seamless. Whether it was moving from legacy broadband in our remote location to Starlink, or upgrading from NEC systems to Yealink VoIP, Jamie handled it all with clarity and confidence—making complex transitions feel simple.
He took the time to understand our unique requirements, including the need for WiFi coverage across multiple rooms and separate buildings, with failover support on legacy wired broadband. His solutions are always robust, thoughtful, and executed with minimal disruption.
Nothing is ever too complicated for Jamie with his calm knowledgeable approach. As long as he remains one of Yotelecom’s key technical experts, we have no reason to look elsewhere.
18 June 2025
Unprompted review
Amazing phone system!
Darren was so helpful and knowledgeable - he was so friendly and is an asset to YO! The phone system is incredible - thank you! I'll definitely be recommending to other businesses
14 June 2025
Unprompted review
Darren was very professional and very…
Darren was very professional and very knowledgeable about the phone system he installed. Nothing seemed to much trouble for him. Great service!
14 May 2025
Unprompted review
Friendly and knowledgeable
Darren is very friendly and knowledgeable. I now have great WiFi and phone coverage, thanks Darren
12 June 2025
Unprompted review
Excellent Service
Jamie worked efficiently whilst we had a working practice.
He was very helpful when explaining how everything will work to us in a way that i can now relay to my team.
13 June 2025
Unprompted review
We have recently upgraded our phones…
We have recently upgraded our phones system and we have been so impressed with the outstanding service provided from all areas of the team, especially Aidan, Lucy and Jonathan.
9 June 2025
Unprompted review
Jamie was very friendly and helpful
Jamie was very friendly and helpful. Really pleased with the installation, the new system will benefit the care home. Thank you Jamie 😀
12 June 2025
Unprompted review
Reply from Yo Telecom
Dear Meriel,
Thank you for your lovely review. We’re so pleased to hear that Jamie was friendly and helpful, and that you’re happy with the installation.
It’s great to know the new system will make a positive difference at the care home. We’ll be sure to pass on your kind words to Jamie!
Best wishes,
Yo Telecom Customer Success
Jamie was very polite
Jamie was very polite, efficient and helpful. We very much appreciated his input within the company.
Thank you
12 June 2025
Unprompted review
Reply from Yo Telecom
Dear Carlene,
Thank you for your kind words. We're really glad to hear that Jamie was polite, efficient and helpful during his time with you.
We truly appreciate your feedback and will make sure Jamie knows how much his support was valued.
Best wishes,
Yo Telecom Customer Success
Weston Family Practice
We have just had Liam attend our practice in Stoke this morning. He was very efficient and got us on our new phones within a few hours. We love the new software that has been put on our PCs to work with dental+ so now we know which patient is calling us before we even answer so we can deliver a more personal experience. As well as setting up apps on our phones enabling us to work from anywhere and still make and receive calls from our business number.
Would definitely recommend Liam and Yo Telecom to other dental practices out there
11 June 2025
Unprompted review
Reply from Yo Telecom
Dear Henryk,
Thank you so much for your wonderful feedback. We’re really pleased to hear that Liam made the installation process so smooth and that the new system is already making a difference at your practice.
It’s fantastic to know the Integration and mobile features are helping you deliver a more personal and flexible service to your patients. We’ll be sure to pass your kind words on to Liam - he’ll be thrilled!
Thank you again for the recommendation.
Best wishes,
Yo Telecom Customer Success
Joe from yo telecom came and trained us…
Joe from yo telecom came and trained us on the new desk phones He was very polite and helpful, answering all of the questions we had asked him.If we need someone again to come back we would request for Joe.
11 June 2025
Unprompted review
Reply from Yo Telecom
Dear Sharon,
Thank you for your kind review. We’re so pleased to hear that Joe was polite, helpful, and able to answer all of your questions during the training.
It’s always great to know when a member of our team leaves such a positive impression. We’ll be sure to pass this on to Joe, and he’ll be more than happy to support you again in future.
Best wishes,
Yo Telecom Customer Success
joe from yo telecom came and trained us…
Joe from yo telecom came and trained us on the new desk phones. He was very polite and helpful, answering all of the questions we had asked him. If we need someone to come back we would request for Joe.
11 June 2025
Unprompted review
Reply from Yo Telecom
Dear Sharon,
Thank you for your lovely feedback. We're really pleased to hear that Joe made the training session such a positive experience.
It’s great to know he was polite, helpful, and took the time to answer all your questions. We’ll be sure to pass this on to him and he’ll be glad to know he’s your first choice if you ever need further support!
Best wishes,
Yo Telecom Customer Success
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