Yoto Reviews 41,555

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 18,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product as a kid-friendly and engaging device that offers a wide selection of cards and content for the entire family, often describing it as one of the best purchases made. People appreciate the screen-free entertainment, the ease of use for children, and the variety of stories, music, and podcasts available, with many noting its positive impact on daily routines and travel. Reviewers also consistently highlight the exceptional customer service, mentioning that the team is super fast, friendly, and helpful in resolving any issues. However, some customers also noted issues with delivery, experiencing delays, lack of tracking information, or products not arriving as expected. A few other people felt that the app could be improved, citing difficulties with updating settings and a confusing credit system, while some were concerned about the product's constant Wi-Fi connection.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing that their children are... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising quick delivery, fast... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use for both parents and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and receiving... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent, amazing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Compared to similar products, it feels like the most kid-friendly one! The little one enjoys the display and being able to easily switch between songs/chapters. As a parent I like the app a lot, al... See more

Company replied

Rated 4 out of 5 stars

I enjoy the ability for my child to be able to use the player on their own for stories and for the radio. I also like that myself and my partner can share a family account so if we don't have the phys... See more

Company replied

Rated 5 out of 5 stars

We've only had the player a week but are obsessed. It's nice to not have to handover a phone for audio entertainment but he can manage the device himself and it's not always on headphones. He's also l... See more

Rated 5 out of 5 stars

Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special sh... See more


Company details

  1. #39 of 69 best companies in Electronics Company
  2. #13 of 22 best companies in Electronics manufacturer
  3. #11 of 13 best companies in Toy manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42k reviews

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Rated 5 out of 5 stars

Best purchase we’ve ever made.

Best purchase we’ve ever made.

My son got his Yoto when he was 6 and is now 7. In an entire year, he hasn’t missed a single day without it. It goes everywhere with him, bath time, the bathroom, the drive to school, bedtime, and just about every moment in between. At this point, it’s practically an extension of his body.

The impact has been incredible. His listening comprehension and love of stories and reading have skyrocketed, and his reading comprehension has grown from a 1st-grade level to around a 6th-grade level. We couldn’t recommend Yoto more highly.

17 May 2026
Rated 5 out of 5 stars

Fantastic product

Fantastic product. 3 kids aged 3,5,7 use it regularly in different ways. Infinite amount of material you can buy and lots of free content too. Absolutely love it

19 May 2026
Rated 5 out of 5 stars

My 2.5 year old LOVES his Yoto player

My 2.5 year old LOVES his Yoto player. We now listen to 1-2 stories every night before bed, and it has become a soothing part of the routine. He also sometimes lays in bed and listens calmly to a story if he wakes up early before it's time to get up. Plus, we use the higher energy stories during the day. My kid is still learning how to use the cards correctly every time, but it's very user friendly. We use the Yoto mini and love that the screen is tiny and doesn't play any animations.

17 May 2026
Rated 1 out of 5 stars

where’s my order??

It’s been 2 weeks since I ordered my Yoto card and I have not received them and unable to track where it is. I’m quite disappointed

19 May 2026
Yoto logo

Reply from Yoto

Hello Clara,

Thanks for your message, and I’m sorry to hear about the issue with your delivery.

It looks like the courier has lost your order #CA407888. I’ll be raising a claim for this, and in the meantime, I can either send you a replacement or issue a refund to your original payment method.
Please me know which you’d prefer.

If you wish to receive a replacement order, please confirm if the below is the correct address, or if we should use a different address instead:

314 - 8700 Jones Road Buzzer 32, V6Y 3X7 Richmond British Columbia

Apologies again for the inconvenience, and I’ll make sure we get this resolved for you as quickly as possible.

Rated 1 out of 5 stars

never recieved no contact info on…

never recieved no contact info on your website sent via SHOP can't navigate SHOP website either
out the money

19 May 2026
Yoto logo

Reply from Yoto

Hello Satah,

Thanks for getting in touch, and I am so sorry to hear that you're still waiting for your order.

Your order was dispatched on May 19th with USPS Mail.

Delivery usually takes around 3–5 business days, but on rare occasions, it can take a little longer, so we allow up to 10 business days.

Since this was sent using an untracked service, we’re unable to check its exact status. We recommend keeping an eye on your mailbox and any locations around the destination address where packages might be left.

If you’ve already checked and still can’t find the parcel, please reach out again.

Thank you for your understanding.

Rated 5 out of 5 stars

Loveing it!

My daughter has had the Yoto mini for 2 years. She loves listening to books on it. And I love that I can link it to Sooper Books for even more selections.

19 May 2026
Rated 5 out of 5 stars

My eight-year-old loves the Harry…

My eight-year-old loves the Harry Potter series. The stories introduce just enough new vocabulary to spark her curiosity and encourage her to look up unfamiliar words. Listening to the audiobooks has also inspired her to start reading the books herself, giving her a more accessible and engaging entry point into the series. It's been wonderful to see how the stories have strengthened both her imagination and her interest in reading.

PS. I also love that my child has access to the digital version of the book before receiving the Yoto Card. The last Yoto Card I ordered was lost in the mail, and customer service replaced the card immediately.

16 May 2026
Rated 4 out of 5 stars

Shipping was fast and product arrived…

Shipping was fast and product arrived in perfect condition

19 May 2026
Yoto logo

Reply from Yoto

Hi Nicole,

Thanks so much for your review!

We’re really happy to hear your order arrived quickly and in perfect condition. We hope you enjoy it!

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

Such a great invention

Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special shoutout to Jake from the Daily Radio. Such a brilliant daily podcast - the whole family loves to listen to it and makes us smile every morning! Thank you Jake and the team behind the podcast!!!
The cards are so easy to use and carry around on trips, great diversity of listening options, adaptations of classical books, music, activities, etc. Make Your Own Yoto cards are great, too! Cannot recommend this player enough! Truly great product.

19 May 2026
Rated 5 out of 5 stars

The staff member was extremely helpful…

The staff member was extremely helpful and addressed my concerns right away. As a parent of an autistic child, our Yoto player is a very important part of our daily routine and plays a significant role in supporting regulation.

I was concerned about replacing the Yoto because it would leave us without access to one for several days. The staff member understood my concerns, showed empathy, and did their best to expedite the process. I truly appreciated their support and willingness to help.

19 May 2026
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. What you would expect from a top class company. We had an issues with our version 2 older charger and I explained what happened. As a good will jester I was provide a newer versions (love the new one! Such clearer sound) at a heavily discount price. I purchased it and it arrived shortly after! Brilliant communication all round. Easy to get in touch with customer service and friendly staff.

Defo recommend to my friends / family and using Yoto in the future

15 May 2026

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