Yoto Reviews 41,551

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 18,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product as a kid-friendly and engaging device that offers a wide selection of cards and content for the entire family, often describing it as one of the best purchases made. People appreciate the screen-free entertainment, the ease of use for children, and the variety of stories, music, and podcasts available, with many noting its positive impact on daily routines and travel. Reviewers also consistently highlight the exceptional customer service, mentioning that the team is super fast, friendly, and helpful in resolving any issues. However, some customers also noted issues with delivery, experiencing delays, lack of tracking information, or products not arriving as expected. A few other people felt that the app could be improved, citing difficulties with updating settings and a confusing credit system, while some were concerned about the product's constant Wi-Fi connection.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing that their children are... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising quick delivery, fast... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use for both parents and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and receiving... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent, amazing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Compared to similar products, it feels like the most kid-friendly one! The little one enjoys the display and being able to easily switch between songs/chapters. As a parent I like the app a lot, al... See more

Company replied

Rated 4 out of 5 stars

I enjoy the ability for my child to be able to use the player on their own for stories and for the radio. I also like that myself and my partner can share a family account so if we don't have the phys... See more

Company replied

Rated 5 out of 5 stars

We've only had the player a week but are obsessed. It's nice to not have to handover a phone for audio entertainment but he can manage the device himself and it's not always on headphones. He's also l... See more

Rated 5 out of 5 stars

Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special sh... See more


Company details

  1. #39 of 69 best companies in Electronics Company
  2. #13 of 22 best companies in Electronics manufacturer
  3. #11 of 13 best companies in Toy manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42k reviews

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Rated 5 out of 5 stars

We love our YOTO!!!

The cards are great and have a fantastic variety. My 5 year old can easily operate this without any help, which is great for trips and quiet time around the house! Cannot recommend enough!

17 May 2026
Rated 1 out of 5 stars

Faulty Yoto Mini

The reason I made this order for a new Yoto Mini is because our original one could not read cards properly. The troubleshooting suggestions are not suitable for children to master.

20 May 2026
Yoto logo

Reply from Yoto

Hi Anna,

Thank you for taking the time to leave us a review.

We are sorry to hear about this issue. We’d love to help troubleshoot and get this resolved for you, so please reach out to us directly. For immediate assistance, you can visit our Help Center, where you’ll find our direct contact information and live chat options: https://support.yotoplay.com/en-US

We do highly recommend that parents carry out the troubleshooting steps, as some of them may not be suitable for children to perform. This ensures the process is safe and effective.

We are looking forward to working with you to get this sorted out.

Kind regards,
Yoto Customer Happiness Team

Rated 4 out of 5 stars

An email to said product delivered…

An email to said product delivered would be great as well

17 May 2026
Yoto logo

Reply from Yoto

Hello Michelle,

Thank you for taking the time to leave us a review.

We’re sorry to hear that you didn’t receive a delivery confirmation for your order. Since your order was untracked, we’re unable to see its exact status. For untracked orders, we usually only send a shipping confirmation when the item is dispatched, which is why you did not receive a delivery confirmation email.

We truly appreciate your feedback and will make sure to take this into account to improve our process.

We hope this clarifies things! If you have any further questions or need assistance, please don’t hesitate to reach out, we’re happy to help.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

quality product and sounding

quality product and sounding. I’m so glad there is finally an option that is suitable for my kids. we enjoyed from yoto daily radio, to an accessible amount of audiobooks. Highly recommended!

14 May 2026
Rated 5 out of 5 stars

Best purchase we’ve ever made.

Best purchase we’ve ever made.

My son got his Yoto when he was 6 and is now 7. In an entire year, he hasn’t missed a single day without it. It goes everywhere with him, bath time, the bathroom, the drive to school, bedtime, and just about every moment in between. At this point, it’s practically an extension of his body.

The impact has been incredible. His listening comprehension and love of stories and reading have skyrocketed, and his reading comprehension has grown from a 1st-grade level to around a 6th-grade level. We couldn’t recommend Yoto more highly.

17 May 2026
Rated 5 out of 5 stars

Fantastic product

Fantastic product. 3 kids aged 3,5,7 use it regularly in different ways. Infinite amount of material you can buy and lots of free content too. Absolutely love it

19 May 2026
Rated 5 out of 5 stars

My 2.5 year old LOVES his Yoto player

My 2.5 year old LOVES his Yoto player. We now listen to 1-2 stories every night before bed, and it has become a soothing part of the routine. He also sometimes lays in bed and listens calmly to a story if he wakes up early before it's time to get up. Plus, we use the higher energy stories during the day. My kid is still learning how to use the cards correctly every time, but it's very user friendly. We use the Yoto mini and love that the screen is tiny and doesn't play any animations.

17 May 2026
Rated 1 out of 5 stars

where’s my order??

It’s been 2 weeks since I ordered my Yoto card and I have not received them and unable to track where it is. I’m quite disappointed

19 May 2026
Yoto logo

Reply from Yoto

Hello Clara,

Thanks for your message, and I’m sorry to hear about the issue with your delivery.

It looks like the courier has lost your order #CA407888. I’ll be raising a claim for this, and in the meantime, I can either send you a replacement or issue a refund to your original payment method.
Please me know which you’d prefer.

If you wish to receive a replacement order, please confirm if the below is the correct address, or if we should use a different address instead:

314 - 8700 Jones Road Buzzer 32, V6Y 3X7 Richmond British Columbia

Apologies again for the inconvenience, and I’ll make sure we get this resolved for you as quickly as possible.

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