Shitty service I am disappointed with YouLoveIt I had my hopes high and was excited that my order was processed quickly only to find that my ring size was small and a different color from what they pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was a bit worried from the one star review but my order went super smooth i got my Duotone SLS 2023 12m right on time (ok maybe 2 days later than expected) but everything went super smooth. Price are... See more
No customer support - bad delivery service. It took much longer than expected for my package to be shipped from YOU LOVE IT. So much delay, that I was already gone when they shipped my ord... See more
Made a large order last week over 3k eur as the selection was great and the prices even better, one of the boards we wanted was out of stock but we were instantly offered an even better more expensive... See more
Company details
Information provided by various external sources
your kiteshop on the rhine
Contact info
Lorettostraße 12, 40219, Düsseldorf, Germany
- you-love-it.eu
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Full satisfaction
Full satisfaction. They have competitive prices, are able to advise well, and respond to emails quite quickly. Ordered equipment and shipping time also a plus.
Super friendly and available
Super friendly and available. I had a problem with a size of one item, promptly refunded. The only point is that they need a couple of days to answer to emails, buy this is not a real defect, you will get and answer at the end
Worth it
After reading the reviews wasn't sure what to expect. But I decided to give it a try. With a few inconveniences along the way, all the questions were answered fast and all the issues were solved. At the end I am fully satisfied with everything!
the customer service its the worst !!!
the customer service its the worst !!!
they send me the wrong size and after they sent me to diffrent curier post office to send it back but not one has a contract with them and i supose to pay the shipping back...
after a cauple email no corect size ore refound...
this is the situation after one month....im sick of this companis
Good price, good service
As always, order was handled and delivered quick. Good price, good service.
Always great to do business with.
Have made any orders with these guys.
Always great communication and service.
Quality delivery service and great offers.
Legend 👍
first time shopping and very good…
first time shopping and very good experience! Thank You!
Got a new wing 4.2 for a great price…
Got a new wing 4.2 for a great price and quick delivery to Sweden, all the best /Johan
Excellent customer service.
Excellent customer service.
Very fast shipping (3 days) and perfect condition of item.
Lowest price on the net!
Recommended seller!
Perfect
Perfect: very well-stocked shop, excellent price, great material and short delivery time. Highly recommend
Friendly service at the shop:)!
Friendly service at the shop! Bought several items here.
Perfect service.quick reply & good…
Perfect service.quick reply & good feedback
Everithing was perfect with this guys
Everithing was perfect with this guys. I bought RRD bliss ltd, arrived in Spain in 7 days.
UK Customer purchased Cabrinha Code - Exceptional Service
I read the reviews and had my doubts, not anymore.
Communication was excellent throughout the whole transaction. Every question, which there were a few, were answered swiftly.
Shipping Service using FedEx from Germany to UK took just 4 days and was free.
I will definitely recommend these guys to my friends and I will be using them again as their discount is the best.
Good service and price
Good service and price. I'm a satisfied customer.
Super good communication with me…
Super good communication with me post-ordering :)
Fast delivery good product
Not good
It is always good as long as you keep the order. But if you don't not: I wait since 4 weeks now for my money and wrote several times to remind ro repay without any answer!
Great customer support and fast…
Great customer support and fast delivery. Ordered around 10times without a problem, even when refunding and sending for exchange
Would by from You Love It again!
Great price. Good communication! Fast delivery. What more to ask 😀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








