Excellent App. Many different solutions .The only part i had not understood is the fact that various stable coins are not available anymore and also various coins are no longer interchangeable but t... See more
Company replied
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See what reviewers are saying
A great experience so far: a very friendly app with on top real customer support. It is the first time ever that in less than 24hours from my request I receive back live support via an expert consulta... See more
Company replied
I tried to pay for the tax report service, but after making an instant bank transfer, €1 was deducted without notice. A second €2 transfer never even showed up due to not communicated fees. Custo... See more
Company replied
Young Platform is the best exchange! The app works great, they have an implemented a lot of features, there is assistance in case of need, they also process the tax report for the tax return. My best... See more
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Company details
Written by the company
La missione di Young Platform è rendere le criptovalute accessibili a chiunque. Young Platform è l'exchange di criptovalute semplice e intuitivo rivolto a principianti, dove si può iniziare a comprare le prime criptovalute e fare i primi passi. Young Platform Pro è l'exchange di criptovalute dedicato a trader con esperienza, che include funzioni e tipi di ordini più avanzati e un numero più alto di coppie di criptovalute. Young Platform Step è l'applicazione mobile "play-to-earn" con cui si può accumulare il nostro utility token YNG giocando e camminando. Young Platform Academy è il sito educativo di materiali gratuiti che aiuta a scoprire ed esplorare la storia, i concetti chiave e principi delle criptovalute.
Contact info
Torino, Italy
- support@youngplatform.com
- youngplatform.com
You should know
4.4
Excellent
923 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from Young Platform S.p.a.
Ciao Younger!
Grazie mille per il tuo feedback! Siamo felici di sapere che apprezzi la nostra piattaforma. Se hai ulteriori suggerimenti o domande, siamo qui per aiutarti.
Grazie ancora e continua a seguirci!
Great Exchange
Great experience with Young Platform. It has been improving since I had started my journey in crypto with Young Platform in 2022. Reliable customer care, 0 issues so far
10 December 2024
Reply from Young Platform S.p.a.
Ciao Younger!
Grazie mille per il tuo feedback positivo! Siamo felici di sapere che apprezzi il nostro ecosistema. Se hai ulteriori suggerimenti o domande, siamo qui per aiutarti.
Grazie ancora e continua a seguirci!
Reply from Young Platform S.p.a.
Ciao Younger!
Grazie mille per il tuo feedback positivo! Siamo felici di sapere che apprezzi il nostro ecosistema. Se hai ulteriori suggerimenti o domande, siamo qui per aiutarti.
Grazie ancora e continua a seguirci!
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for your feedback. We are thrilled to hear that you find our platform awesome. Your opinions are crucial to us as they help us to keep improving and delivering the best experience possible. If you have any suggestions or additional feedback, please don't hesitate to share.
Best regards
A good experience overall
A good experience overall. I wait for other crypto to come. Boring the app on IOS, everytime i open app after a small period of time i have to re-insert the secret code and other params...ok security but it's a bit too much
29 October 2024
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for your feedback! We are working on that and we will introduce a very smooth UX soon.
If you have any suggestions or further feedback, please feel free to share.
Thanks again for your support.
Best regards
There's a limit when you arrive at lv. 70.
There's a limit when you arrive at lv. 70.
It was born to help to learn about cryptos and earn walking. However it's not really easy to use, nuy and sell and when you arrive at level nr. 70 you cannot ear nothing, only buy criptos and make special mission. I will cancel it in next days
30 September 2024
Reply from Young Platform S.p.a.
Hello Younger,
Thank you for your feedback!
Once you reach level 70, the education path is complete for now. We may add more levels in the future. However, upon reaching level 70, you become eligible for the “Bronze Club” on the Young Platform App. This means you will receive a 30% discount on transaction fees, plus additional benefits.
Your opinions are essential to us as we strive to maintain a customer-centric approach. If you have any suggestions or further feedback, please don't hesitate to share them.
Thanks again!
Best Exchange and Crypto Academy in Italy
They are wonderfully prepared and keen explaining the crypto universe. They make me proud of my nationality
1 July 2024
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for your feedback. We are thrilled to hear that you find our platform very good. Your opinions are essential to us as we strive to maintain a customer-centric approach. If you have any suggestions or further feedback, please do not hesitate to share.
Very innovative and great support
1 August 2024
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for your feedback. We are thrilled to hear that you find our platform awesome. Your opinions are crucial to us as they help us to keep improving and delivering the best experience possible. If you have any suggestions or additional feedback, please don't hesitate to share.
Best regards,
Fun and Educational
It is a fun platform to learn more about cryptocurrencies. In case of problems, the staff is helping quickly and compentently, much appreciated.
24 July 2024
Unprompted review
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for your feedback. We are thrilled to hear that you find our platform very good. Your opinions are essential to us as we strive to maintain a customer-centric approach. If you have any suggestions or further feedback, please do not hesitate to share.
Reply from Young Platform S.p.a.
Ciao Younger!
Grazie mille per il tuo feedback positivo!
Grazie ancora!
My experience was great because
My experience was great because: simple to use, well explained topics in well done articles that are read in a few minutes, intuitive, coloured so it grabs your attention
19 July 2024
Unprompted review
Reply from Young Platform S.p.a.
Ciao Younger!
Grazie mille per il tuo feedback positivo! Siamo felici di sapere che trovi la nostra piattaforma di facile utilizzo, costantemente aggiornata e affidabile. Le opinioni dei nostri clienti sono essenziali per noi e ci aiutano a migliorare continuamente. Se hai ulteriori suggerimenti o domande, siamo qui per aiutarti.
Grazie ancora!
My ideal Exchange Made in Italy
My ideal and serious Exchange that allows you to declare cryptocurrencies correctly, is still growing but is going in the right direction, I left Binance to invest in a Made in Italy platform and I am satisfied so far.
4 July 2024
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for your feedback and for choosing us over other competitors like Binance! We're thrilled to hear that you're satisfied with our Made in Italy platform. Your opinions are crucial to us and help us improve continuously. We're committed to growing in the right direction and providing the best service possible. If you have any suggestions or further feedback, please feel free to share.
Thanks again for your support and for being part of our community!
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for the entertaining feedback! It’s true, we’re all in the same boat, rowing through the vast ocean of crypto together. We're glad you're enjoying the ride with us. If you have any suggestions or feedback to keep our ship sailing smoothly, let us know.
Thanks again and happy sailing!
Reply from Young Platform S.p.a.
Hello Younger!
Thank you for your feedback. We're sorry to hear that your experience was not satisfactory. Customer opinions are crucial to us, and we strive to improve based on your input. If you could provide more details about the issues you faced, we would greatly appreciate it. You can share more detailed feedback here:
https://support.youngplatform.com/hc/it/requests/new
Thank you again for sharing your thoughts.
Reply from Young Platform S.p.a.
Hi Younger,
Thank you for your feedback! Clear, professional, and fast – we aim to please. It's great to know we’re hitting the mark.
We appreciate your support and look forward to continuing to serve you with the same level of excellence.
Young Platform is the best exchange
Young Platform is the best exchange! The app works great, they have an implemented a lot of features, there is assistance in case of need, they also process the tax report for the tax return.
My best support!
19 June 2024
Unprompted review
Reply from Young Platform S.p.a.
Hi Younger,
Thank you so much for your fantastic review! We're thrilled to hear that you consider Young Platform the best exchange and that you're enjoying the app and its features.
We're glad to know our assistance and tax report processing have been helpful to you.
Your support means the world to us!
I can't access to my account
I can't access to my account, I don't receive the identity verification SMS
10 June 2024
Reply from Young Platform S.p.a.
Cher Younger,
Nous sommes désolés d'apprendre que tu rencontres des difficultés pour accéder à ton compte et que tu ne reçois pas les SMS de vérification d'identité. Pour résoudre ce problème au plus vite, nous te conseillons d'ouvrir un ticket auprès de notre support technique. Notre support est reconnu pour sa réactivité et répond généralement aux demandes en quelques heures seulement.
Merci de ta compréhension et de ta collaboration.
Excellent
Finally something serious.
Excellent App, simple and intuitive.
Furthermore, if you need clarifications, the customer service is made up of trained and kind people.
I had the opportunity to speak with Filippo who resolved my doubt within a few minutes.
13 June 2024
Unprompted review
Reply from Young Platform S.p.a.
Hi Younger,
Thank you for your great feedback! We're delighted to hear that you find our app excellent, simple, and intuitive. Providing top-notch customer service is our priority, and we're glad to know Filippo was able to assist you promptly and effectively.
Your support means a lot to us!
I like Young Platform
I like this App that gives me the opportunity to give more chance to my daily walking. It’s clear and serious .. only a bit less profitable than the previous version.
10 June 2024
Reply from Young Platform S.p.a.
Hi Younger,
Thank you for your positive feedback! We're glad to hear that you enjoy using Young Platform and appreciate the opportunity it gives you to enhance your daily walking.
We're always striving to improve and provide the best experience for our users. Your input about profitability is valuable, and we'll take it into consideration for future updates.
Thanks for being part of our community!
I delete the app after have finish step…
I delete the app after have finish step leveling with step platform
10 June 2024
Reply from Young Platform S.p.a.
Hi Younger,
We're sorry to hear that you decided to delete the app after completing the leveling steps. We'd like to let you know that upon reaching the final level, you are awarded a Club Bronze membership on Young Platform Exchange for one month.
We hope you'll consider coming back to enjoy this benefit and continue your journey with us!
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