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You Play We Play Reviews 1,837

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TrustScore 4.5 out of 5

4.3

Lottery vendor
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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent value for money, noting that the service offers significantly more chances to win compared to traditional lottery tickets, often at a lower cost. Many people appreciate the user-friendly platform, describing it as easy to navigate, transparent, and straightforward, making the process of playing simple and enjoyable. Reviewers also feel that playing in a syndicate greatly increases their potential for winning. However, some customers also noted issues with the website, finding it confusing, not intuitive, or difficult to navigate, especially on mobile devices. A few other people also felt that the withdrawal process was problematic, with high minimum withdrawal values or difficulties accessing their winnings.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the site easy to navigate, use,... See more

Website

Consumers find website to be ambiguous. Many reviewers praise the site as easy to use, simple to navigate,... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the low cost, with some finding... See more

Competition

Clients share positive opinions on competition, particularly regarding increased winning opportunities... See more

Value for money

Reviewers mention positive feedback about value for money. Many customers praise the excellent deals, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Increases the chance of winning something. Also demonstrates the odds on winning a lottery are not great. You pay a premium for this, but not excessive, found it very interesting, but even being in... See more

Rated 4 out of 5 stars

The process is a little confusing and the website so far isn’t intuitive. The app should be free. You can’t get winnings out until you’ve accumulated more than £20 and I can’t keep track of how many l... See more

Rated 4 out of 5 stars

Amazing, £9.99 Groupon voucher gave me 50 Euromillions lines in the syndicate, and won a grand total of £0.39, the minimum withdrawal value is £20, is this winning at life or what!

Rated 5 out of 5 stars

You play we play is amazing value, why spend 2 or 3 ponds on a single lottery ticket when you can get upto 50 lines for the same money increasing your chances of hitting the bigger prizes. So far I h... See more

Company details

  1. #32 of 35 best companies in Lottery vendor
  2. #8 of 32 best companies in Casino
  3. #33 of 51 best companies in Gambling Service
  4. #15 of 15 best companies in Lottery Retailer
  5. #10 of 10 best companies in Lottery shop
  6. #45 of 46 best companies in Online Lottery Ticket Vendor

Information provided by various external sources

'1 in 4 Lottery jackpots are won by syndicates' Source:Camelot. Dramatically increase your chances of winning the UK National Lotto, Thunderball & EuroMillions draws. Save upto 50% and get a whopping 7.5x more chances to win BIG!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Well worth a go!

Got my initial euro million tickets from wowcher and added them to you play we play which was straight forward. It's now exciting to see what happens on Tuesday and Fridays. Recommend anyone to give it a go!

29 August 2025
Unprompted review
Rated 1 out of 5 stars

The verification process is an absolute…

The verification process is an absolute nightmare designed to make you quit. I've sent my passport, a recent utility bill, and a selfie holding them both. It's been over a week and it's still "under review." What more could they possibly need? My birth certificate? It's just a delay tactic.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

There is no live chat

There is no live chat. Let me repeat that: there is no way to talk to a human being. You have to send an email into the void and wait 3-4 days for a useless, copy-pasted response that doesn't even address your question. It's the most terrible customer service I've ever experienced.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

I won £500 from a bonus

I won £500 from a bonus, jumped through all the insane wagering hoops, and was then told there was a maximum cashout of £200. So they just stole £300 from me. How is that even legal? It's just theft, plain and simple.

7 June 2025
Unprompted review

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