Your Great Adventures Reviews 

183
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the professional, friendly staff, who make the entire booking process stress-free. People appreciate how the team expertly handles all holiday arrangements, from flights and accommodation to specific needs, ensuring smooth and enjoyable trips. Many highlight the personalized approach and the valuable advice provided, making travel planning effortless and worry-free for various destinations. The dedication of the team to understanding individual preferences and delivering tailored options consistently results in highly satisfying and memorable holidays for everyone.

What people talk about most

Holidays

Customers had positive experiences with holidays, often praising the stress-free planning and organization... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers highlighting that the team goes above and beyond... See more

Booking process

Users describe positive interactions with the booking process, highlighting how easy and stress-free it is... See more

Location

Reviewers highlight positive aspects of location, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again an excellent experience booking our trip to Florida with Lewis and team. We had a varied itinerary, some time staying with a friend then all 3 of us on a road trip. Flights, rental cars and... See more

Rated 5 out of 5 stars

We’ve just returned from a trip to South Africa and what an amazing time we had. The package put together by Lewis and Jill was everything we could have wished for. The experiences were so varied from... See more

Rated 5 out of 5 stars

Me and my wife were recommended Lewis by a friend to help book our honeymoon, and he did not disappoint. We just told him the kind of honeymoon we wanted and he did all the hard work giving us differe... See more

Rated 5 out of 5 stars

Thank you so much Lewis & Jill for arranging our fantastic Asian cruise, you made the holiday simple & worry free ! All transfers were spot on ,we were all very impressed. This is the second cruise... See more


Company details

  1. Travel agent

Written by the company

Your Great Adventures is a Personal Travel Planner providing all types of holidays to personal, business and small group travelers. Specialising in creating magical Disney packages. As a member of the Hays Independence Group, we are able to provide travel all over the world with high quality service, working with and for our clients, at a great price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

Everything was handled promptly and professionally by the YGA team.
We were fully up to spreed all the way through with arrangements.
Thanks again guys.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from the YGA team.

Lewis really helped us focus on what we wanted from the break and advised us really well. It resulted in about 3 choices and we went with one near Nerja in Spain. Just as I was getting antsy on what we had to do nearer the time, a package arrived from YGA with everything we needed and we were checked in to both flights (outbound and return) and had all the info we needed for the car rental, flights and accommodation. Lewis and team were available throughout the process for any concerns and this is the kind of thing that really reassures me (I am an antsy traveller!) Thank you Lewis and team.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Everything was perfect from first contact!

The team at Your Great Adventures began with a quote for three holidays and we picked one and three families booked straight away! The choices were perfect and suited our needs and made the whole thing so simple as the team listened to what we were after.
All the pre-trip organisation was very smooth and we had our boarding passes and info well in advance of departure.
The hotel and location exceeded all expectations. It was perfect and also very reasonable. Three families all agreed that everything was perfect.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Relaxing Skiathos

We had an excellent, totally relaxing week at the Skiathos Palace Hotel, which was made even easier by the great service from the team at YGA.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Our Kos Adventure

Thank you so much to Lewis and the Team at Your Great Adventures for booking a wonderful week away to the island of Kos in Greece for myself and a friend. The whole process was excellent from start to finish, everything was made so easy with our travel pack sent to us before departure meaning we didn’t have to worry or stress about anything. I would highly recommend Lewis and the team to friends and family for any future holiday bookings.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

A great two centre holiday

We had a two centre holiday in Switzerland, one in Weggis by the lake and one in Wengen, in the alps. The description for the journeys to the first hotel, from the first to the second hotel and then the journey home were very detailed giving the times and platforms and any other details needed. We added a three day pass (which we didn't know about before) which effectively changed the 1/2 price tickets to zero price over a wide area. Altogether a most excellent holiday.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Jersey Island Holiday

My wife had to have assistance through the airports coming and going plus there were transfers involved to and from the hotel and we could not have wished for any plans to have gone smoother.
The hotel itself is spotless and the staff could not have been more helpful.
The breakfasts were virtually anything one could wish for and plenty of it.
The only gripe we had, if anything, was that if we wanted any alternatives or extras to an evening meal they were £4.50 a portion and, apart from a Sunday roast, the menu did not vary over the whole ten days we were at the hotel, although to be fair there were quite a few choices.
There are alternative venues to eat at such as a local pub or further afield but as a warning, wherever you go on the island, meals are expensive.
Overall, we thoroughly enjoyed our holiday.
The Islanders are friendly and welcoming and very helpful.
All arrangements made by The Great Adventure were spot on and we would use them again.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

This is the second time this year I have used Your Great Adventures and would highly recommend. Slick service & great communication.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

I recently went on a hiking trip with…

I recently went on a hiking trip with Your Great Adventures, and it was absolutely fantastic. The guides were knowledgeable and friendly, the routes were well-planned, and the scenery was breathtaking. I felt safe and well taken care of the entire time. Highly recommend for anyone looking for a memorable outdoor adventure!

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic honeymoon

Thank you once again Lewis and team for helping to organise our amazing honeymoon to Kenya and the Seychelles !! As always everything was so smooth from the airport transport to great hotels and excursions. All of our hotels had been told it was our honeymoon and had left us a little welcome surprise which was an added treat ! Lewis really helped us to decide where to go in Kenya as we moved around and we were so glad as they were all superb ! And what more can we say about the Seychelles it was beautiful 😍 thank you for making it a trip of our dreams ! Mr and Mrs Browne

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Honeymoon!

Lewis and the team organised an amazing honeymoon for us in lake Garda. The town was just what we were looking for and the hotel was amazing with stunning views from the balcony! Couldn’t have asked for more! They even informed the hotel that it was our honeymoon!

Would 100% recommend for booking holidays!

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent. Thoroughly recommend

These guys are fantastic.
They take all the hassle out of booking travel. Yes we all have access to travel and hotel sites and yes we can do it ourselves. Why would you though? They saved me cash on the trip, and the communications and admin were faultless.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

As always, attention to detail and all we needed in one place

As always, exceptional service and attention to detail for our holiday. We've lost count of the amount of trips Lewis and team have now booked for us but we wouldn't go with anyone else.
This time, we had a 3 city trip to USA - flying to Chicago for 3 days, staying in a great hotel in a perfect location to see the city and all it has to offer. Then down to Nashville where a car had been arranged for us. We drove on to Knoxville to stay with friends, returning to Nashville at the other end of our holiday, staying in an apartment on Music Row. Seamless, excellent support at every step, helping with details like seat bookings and Esta and other questions as the trip got closer, as well as the little extra touches like a postcard on our return home. The peace of mind of having this back up and access to such a wide range of suppliers as well as the team's enthusiasm is what makes YGA such a great company.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic travel agent

This is such a great travel agent to work with. Nothing seems to be too much trouble, and all the special requests we had were fulfilled. I couldn’t recommend them more highly!!!

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Having just returned from the holiday…

Having just returned from the holiday of a lifetime to Victoria Falls,Zimbabwe and South Africa we wanted to thank Lewis and the team who arranged it for us.
From the outset Lewis and the team have been so helpful in organising this holiday for us.They coped with last minute cancellations by two of our party , arranged a fantastic 5 centered holiday including the Rovos train,Bakubung bush lodge,Johannesburg , Insika lodge in Zimbabwe and Cape Town. Everything was well organised so that our pick ups for flights and day trips were all on time and efficient.
The holiday was a wonderful mix of nature at its best and the cosmopolitan experience of international cities.
Jill was very efficient with emails and arrangements, especially lovely touches like the welcome home postcard.
We would happily recommend Your Great Adventures to anyone .
Thank you Lewis, Jill and Murray.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Why would I book through anyone else?!

From the initial contact, where I explained what we needed from our holiday. Through their managing my expectations of how long it would take them to respond, their support during my queries, and their professionalism in the booking, sending info over, taking payment, sending me a super-organised pack with all our booking details - flight, villa, car etc... absolutely faultless. I've used YGA for several family and group holidays and they really are the best. There is no way I'd use any other method of booking a holiday now - YGA take away all the stress!

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service...

Lewis from Your Great Adventures was amazing with helping us book our recent holiday. Customer service is clearly at the forefront of everything they do, I cannot recommend YGA enough!

16 December 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We had an incredibly positive experience during our recent trip to Scotland. The booking process was stress-free, and the agency took care of all the arrangements seamlessly. When we encountered an issue with our taxi, which had been booked through them, the agency's support was exceptional.

Despite the taxi mishap, the travel agency promptly addressed the situation, reassuring us and even taking the initiative to follow up with the taxi company for a refund. Moreover, they offered alternative transportation solutions to ensure our travel plans remained uninterrupted.

The Pine's Guest House booked for us by the agency proved to be an ideal accommodation choice, allowing us to explore the area conveniently and visit the town hassle-free. The flights to and from Gatwick were also well-organized, contributing to the overall excellence of our travel experience.

I am genuinely impressed with the level of customer service and dedication exhibited making our journey not only enjoyable but also demonstrating their commitment to resolving any challenges that arose. I highly recommend their services and look forward to booking with them in the future. The Walton Family

28 January 2024
Unprompted review

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