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Heights Reviews 2,606

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,391 reviews, reviewers overwhelmingly had a great experience with this company. Many customers report a noticeable improvement in their overall well-being, including sharper focus, more consistent energy levels, and an uplifted mood after using the products. Reviewers frequently highlight the quality of the supplements, noting a significant positive impact on sleep patterns, gut health, and even relief from conditions like IBS and menopausal symptoms. The customer service is often praised for its efficiency, helpfulness, and quick response times, making the purchasing experience smooth and pleasant. However, some people mentioned that they did not experience any difference after using the products for several months, particularly regarding issues like IBS or general well-being. A few customers also expressed dissatisfaction with the subscription model, stating they were unknowingly subscribed after what they believed was a one-off purchase, and some reported poor customer service regarding address changes.

What people talk about most

Product

Consumers find product to be positive, with many reviewers reporting noticeable improvements in focus, mood,... See more

Quality

Reviewers highlight positive aspects of quality, noting that products are professional, efficient, and of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's efficiency... See more

Subscription

People report ambiguous experiences with subscription services, with some expressing satisfaction and others... See more

Service

Clients share positive opinions on service, consistently describing it as excellent from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started my Heights journey with Vitals⁺ and Magnesium⁺, and after 8 months the difference has been genuinely noticeable. My focus is sharper, my energy levels are more consistent throughout the... See more

Company replied

Rated 5 out of 5 stars

I have never ever been so impressed with supplements as I am with Heights . I have always struggled with my weight and even though these have very little to do with loosing weight , my total feeling... See more

Company replied

Rated 5 out of 5 stars

I have been taking heights (vitals) for 4 months now and genuinely feel the difference in my running performance and recovery. This is most noticeable considering I thought I had peaked in 2024 but ma... See more

Company replied

Rated 5 out of 5 stars

Been using Heights Vitals for about 2 months now along with Thrive and now Magnesium supplements. I’m not one for leaving reviews but I feel like I’m in my 20’s again! Since I was approaching my m... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition
  3. Health food shop
  4. Wellness centre

About Heights

Written by the company

Heights supplements

We're not your average supplement brand.
No fillers. No fluff. Just science-backed nutrition that actually works — developed with leading experts and third-party tested for quality and safety.

⭐ Rated Excellent on Trustpilot by thousands of customers


🧠 What we make

  • Vitals⁺ — 20 essential nutrients for brain & body
  • Biotic⁺ — clinically studied probiotic strains for gut & immune health
  • Magnesium⁺ — high-absorption formula for sleep, recovery & calm
  • Calmer⁺ — adaptogenic support for stress & focus

🔬 Built on real science
Every formula is developed with leading nutrition experts using evidence-led dosages — nothing unnecessary, nothing missing.

Explore our science

🤝 On your terms

  • Fully flexible subscription — change or cancel any time
  • Billing reminders 3 days before any charge
  • Human support — email, live chat & WhatsApp
Shop Heights
💬 Chat with us on WhatsApp

New to Heights? Start here.

Everything you need for better energy, sleep, and focus — in one simple routine.

Everything you need for better energy, sleep, and focus — in one simple routine.

For a limited time, get 50% off Biotic⁺ for your first 3 months when you buy the Ultimate Gut & Energy Bundle. Worth £80, now only £60.

Shop the bundle deal here

🧠 Vitals⁺ — The complete daily supplement

  • 20 essential nutrients for brain & body
  • Supports energy, focus & long-term health
  • Developed with leading nutrition experts
Shop Vitals⁺

🦠 Biotic⁺ — The smart probiotic

  • Supports gut health & immune function
  • 7 clinically studied strains, evidence-led dosages
  • Works alongside Vitals⁺ for whole-body support
Shop Biotic⁺

💬 Questions? Chat with us on WhatsApp
Real human support — no bots, no scripts.

💬 Add us on WhatsApp

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

good quality mult-vitamin.

3 June 2026
Unprompted review
Heights logo

Reply from Heights

Thank you for taking a moment to share this, Mirfield. Simple, honest and much appreciated!

We're glad you're happy with the quality and we're always here if you need us.

- The Heights Team 💛

Rated 5 out of 5 stars

Great daily addition to my wellness routine !

I have been taking Heights Vitals+ for three months and honestly think they have given me more energy throughout the day. Luminous yellow pee but a small price to pay for a multivitamin that actually makes a difference.

3 June 2026
Unprompted review
Heights logo

Reply from Heights

Hi Kyle, three months in and you've unlocked one of the great rites of passage for anyone taking a quality multivitamin. The luminous yellow pee is real, it is harmless, and we appreciate you flagging it so publicly.

It's simply your body flushing out excess vitamin B2 (riboflavin), one of the key ingredients in Vitals+. Completely normal and actually a reassuring sign that things are working as they should.

More importantly, we're really glad you're feeling the difference in your energy levels throughout the day. That's exactly what we hope for.

Thank you for sharing this so honestly and with such good humour. We're really glad you're here.

- The Heights Team 💛

Rated 5 out of 5 stars

Been using the multivitamins for a year…

Been using the multivitamins for a year now and can feel a huge difference, especially my immune system, with 2 children at school I’ve always been prone to catching every cold but that’s hugely reduced. Delivery always on time and super easy to amend when needed!

3 June 2026
Unprompted review
Heights logo

Reply from Heights

Hi Kirsty, thank you so much for sticking with us and for taking the time to share how things have been going.

Life with two children at school is no small thing, and we're really glad Heights has felt like a consistent and helpful part of your routine. It's also lovely to hear that the delivery and flexibility have worked so well for you practically.

Thank you for recommending us so warmly. We're really glad to have you here and we're always here if you need us.

- The Heights Team 💛

Rated 5 out of 5 stars

Have been with Heights for a year now…

Have been with Heights for a year now and left a few reviews. Have tried various products and have found them to be of great quality. As for improvements, I have noticed improved sleep, focus and energy levels throughout my day. Items are shipped in good packaging and delivery prompts allow you to delay your order if you’ve not been consistent and still have some left.

2 June 2026
Unprompted review
Heights logo

Reply from Heights

Hi Anish, a whole year and multiple reviews! Thank you for being such a consistent and generous voice for Heights. We're really glad you've found a range that works for you, and it's lovely to hear that the experience has felt consistent across the board - from the products themselves through to packaging and delivery. The ability to delay an order is one of those features we're really proud of, so we're glad it's been useful in practice.

Thank you for sticking with us and for sharing your journey so thoughtfully. We're really glad to have you here.

- The Heights Team 💛

Rated 5 out of 5 stars

Excellent service & delivery .

Excellent service & delivery .
Magnesium is for my husband due to other medication he has to take , he wasn’t getting enough sleep , these seem to help.

2 June 2026
Unprompted review
Heights logo

Reply from Heights

Hi Angela, thank you so much and how lovely that you ordered for your husband too!

We're really glad to hear he's finding Magnesium+ a helpful addition to his routine, and we hope that continues. Thank you also for the kind words about our service and delivery team. That means a great deal to us.

We're always here if either of you need anything at all.

- The Heights Team 💛

Rated 5 out of 5 stars

Notable differences in energy levels…

Notable differences in energy levels and sleep since I started taking vitals and magnesium a year ago, ordering and subscription renewal has also been very easy.

2 June 2026
Unprompted review
Heights logo

Reply from Heights

Dear Jacob,

Thank you for your lovely feedback. We're so pleased to hear that you've noticed positive changes in your energy levels and sleep over the past year with Vitals and Magnesium. It's also great to know that managing your orders and subscription has been simple and hassle-free.

- The Heights Customer Care Team

Rated 5 out of 5 stars

I read the reviews

I read the reviews, I was looking for something that actually works. Sleep deprived My mind doesn’t shut off since I have was diagnosed with an illness, my get up and go was literally slipping away. So I tried them, after a couple of days I had energy and after a week I slept for 7 hours and have done a few times. I am going to carry on taking them and look forward for better days, and a good night sleep.

30 April 2026
Unprompted review
Heights logo

Reply from Heights

Dear Sandy,

Thank you for sharing your experience so openly. We're delighted to hear that you've started noticing positive changes in both your energy levels and sleep. It means a lot to know that Heights has helped you feel more hopeful as you navigate a challenging time, and we’re cheering you on for many more good days and restful nights ahead.

- The Heights Customer Care Team

Rated 5 out of 5 stars

The customer care team and in…

The customer care team and in particular Gareth took my issues and resolved them very quickly and communicated every step of the way. I was very pleased with this as this was my first experience of Heights.

1 June 2026
Unprompted review
Heights logo

Reply from Heights

Dear Patrick,

Thank you for sharing your experience. We're so pleased to hear that Gareth and the team were able to resolve your issue quickly while keeping you updated every step of the way. It's wonderful to know that your first experience with Heights was such a positive one.

- The Heights Customer Care Team

Rated 5 out of 5 stars

I have never ever been so impressed…

I have never ever been so impressed with supplements as I am with Heights . I have always struggled with my weight and even though these have very little to do with loosing weight , my total feeling of well being has turned my thoughts to reducing my weight and maximising the obvious benefits I’m acknowledging . I am taking at present ..Vitals,Biotics and Magnesium everyday and had done so now for over six weeks . I can tell that I am sleeping undisturbed for longer and this has left me feeling more relaxed and more focused. Have tried all types of
mutli-vitamins , turmeric, olive oil capsules over many years but never felt such an impact on my feeling of wellbeing as I do now with taking Heights supplements.

2 June 2026
Unprompted review
Heights logo

Reply from Heights

Dear Brian,

Thank you for sharing such a thoughtful review. We're delighted to hear that Vitals, Biotic and Magnesium have had such a positive impact on your overall wellbeing, from better sleep and focus to feeling more motivated to make healthy changes. It's especially meaningful to hear that, after trying so many supplements over the years, you've noticed a real difference with Heights.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Improved sleep score and energy

Improved sleep score and energy.
Does what it promises to.
Amazing!!

1 June 2026
Unprompted review
Heights logo

Reply from Heights

Dear Julia,

Thank you for your fantastic feedback. We're so pleased to hear you've noticed improvements in both your sleep and energy levels. Knowing the product is delivering on its promises means everything to us.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Customer Service Top Drawer

From start to finish in purchasing products with heights as been second to none. The deliveries have been well packaged and always on time. I also had a query, about the delivery address and customer services were so efficient it was dealt with straight away. I cannot fault the whole experiences I have had with Heights. Brilliant, well done. B.

1 June 2026
Unprompted review
Heights logo

Reply from Heights

Dear BG,

Thank you for such a wonderful review. We're delighted to hear that everything from ordering and delivery to customer support has been a positive experience. Knowing our team could resolve your query quickly and that you've found the whole process seamless means a great deal to us. Thank you for your support!

- The Heights Customer Care Team

Rated 5 out of 5 stars

I’ve been taking Vitals and magnesium…

I’ve been taking Vitals and magnesium for a few months and I’ve seen noticeable differences in my mental and physical health. I’m not as foggy , more focussed and more energetic at the gym. All great results , I’m very pleased I found this product.

1 June 2026
Unprompted review
Heights logo

Reply from Heights

Dear Lee,

Thank you for sharing your experience. We're delighted to hear that Vitals and Magnesium have helped you feel more focused, energised, and clearer-headed, both in daily life and at the gym. It's wonderful to know you're seeing such positive changes and that you've found a routine that works for you.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, replied to my query by email instantly and put my mind at rest as regards taking vitamin tablets along side my medication.

29 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear Barbara,

Thank you for your lovely feedback. We're so pleased to hear that our team was able to respond quickly and provide reassurance about taking your vitamins alongside your medication. Helping our customers feel informed and confident is really important to us.

- The Heights Customer Care Team

Rated 1 out of 5 stars

Quite disappointed

The delivery was awful, very slow and they marked it as attempted delivery when no one called or emailed me. I had to contact customer support myself to see where it is and they just told me to wait.... In the end it took more than two weeks to get information on where my parcel is..... Also booked a phone consultation with their health expert to discuss my goals but no one ever called nor offered to reschedule. Seems like another overpriced product....

12 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear Elija,

Thank you for taking the time to share your experience — we're really sorry it's been such a frustrating one. A delayed delivery, a missed attempted delivery notification, and a health consultation that didn't happen as planned: that's three things that all went wrong at once, and we completely understand why that's left you feeling let down.

This isn't the experience we'd ever want for someone trying Heights for the first time, and we hold ourselves to a much higher standard than this. We've reached out to you directly by email so we can look into each of these issues properly and make things right. We hope you'll give us the chance to do that.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Great customer service responded to my…

Great customer service responded to my query quickly and efficiently.

29 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear D. Porter,

Thank you for your kind words. We're delighted to hear that our team was able to respond to your query quickly and efficiently. Providing helpful, friendly support is always our goal, and we really appreciate your feedback.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Heights our Household Name

Hubby has the Heighs essential vitamins and I have the magnesium. We are both extremely happy with the vitamins we take and are now part of our daily routine.

I for sure, know when I don’t take the magnesium, I have a restless night and get cramps and restless legs.

30 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear Mandy,

Thank you for sharing this. We're so pleased to hear that both you and your husband are enjoying your Heights supplements and that they've become part of your daily routine. It's especially great to hear that Magnesium is helping you stay comfortable through the night and supporting those restless legs and cramps.

- The Heights Customer Care Team

Rated 5 out of 5 stars

The Real Deal

Only supplement I’ve taken where I can actually feel and notice the improvement

30 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear Robbie,

Thank you for sharing your experience. We're delighted to hear that you've noticed a real difference and that Heights has stood out from other supplements you've tried. Knowing you can genuinely feel the benefits means so much to us!

- The Heights Customer Care Team

Rated 5 out of 5 stars

I have been on heights multi

I have been on heights multi, magnesium and bionics for a year now.. I couldn’t be without them..

30 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear Ben,

Thank you for being part of the Heights community for the past year. We're so pleased to hear that Vitals, Magnesium and Biotic have become such an important part of your routine. Your continued trust means the world to us.

- The Heights Customer Care Team

Rated 4 out of 5 stars

A punchy price point for the Vitals but….

A punchy price point for the Vitals but certainly then seem to punch 🥊 their weight compared to taking a multitude of ‘mega’ vits, bits and pieces from H&B and other High Street potion and pill outlets. Sleep a bit better and less tired in afternoons. In a world of confusing consumer choice just feels good taking one high quality supplement a day. Similarly so, the Biotic.

30 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear Neil,

Thank you for your thoughtful review. We're delighted to hear that both Vitals and Biotic are making a positive difference, from better sleep to steadier energy through the afternoon. We know the world of supplements can feel overwhelming, so it's wonderful to hear that having a simple, high-quality routine feels like a good fit for you.

- The Heights Customer Care Team

Rated 2 out of 5 stars

I was set up a subscription without my…

I was set up a subscription without my knowledge . I wasn’t made and then they sent my another order for over £50. I have now made sure this subscription is cancelled but feel tricked

29 May 2026
Unprompted review
Heights logo

Reply from Heights

Dear Sharon,

We're really sorry to read this — feeling tricked is the last thing we'd ever want anyone to experience, and we completely understand why this has left you frustrated. We take this kind of feedback seriously. We're glad the subscription has now been cancelled, but we'd love the opportunity to look into what happened properly and make things right. Please do reach out to us directly at support@heights.com — we'll make sure you're taken care of. 💛

— The Heights Customer Care Team

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