I started my Heights journey with Vitals⁺ and Magnesium⁺, and after 8 months the difference has been genuinely noticeable. My focus is sharper, my energy levels are more consistent throughout the... See more
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I have never ever been so impressed with supplements as I am with Heights . I have always struggled with my weight and even though these have very little to do with loosing weight , my total feeling... See more
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I have been taking heights (vitals) for 4 months now and genuinely feel the difference in my running performance and recovery. This is most noticeable considering I thought I had peaked in 2024 but ma... See more
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Been using Heights Vitals for about 2 months now along with Thrive and now Magnesium supplements. I’m not one for leaving reviews but I feel like I’m in my 20’s again! Since I was approaching my m... See more
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Company details
About Heights
Written by the company
We're not your average supplement brand.
No fillers. No fluff. Just science-backed nutrition that actually works — developed with leading experts and third-party tested for quality and safety.
⭐ Rated Excellent on Trustpilot by thousands of customers
🧠 What we make
- Vitals⁺ — 20 essential nutrients for brain & body
- Biotic⁺ — clinically studied probiotic strains for gut & immune health
- Magnesium⁺ — high-absorption formula for sleep, recovery & calm
- Calmer⁺ — adaptogenic support for stress & focus
🔬 Built on real science
Every formula is developed with leading nutrition experts using evidence-led dosages — nothing unnecessary, nothing missing.
🤝 On your terms
- Fully flexible subscription — change or cancel any time
- Billing reminders 3 days before any charge
- Human support — email, live chat & WhatsApp
New to Heights? Start here.
Everything you need for better energy, sleep, and focus — in one simple routine.
For a limited time, get 50% off Biotic⁺ for your first 3 months when you buy the Ultimate Gut & Energy Bundle. Worth £80, now only £60.
🧠 Vitals⁺ — The complete daily supplement
- 20 essential nutrients for brain & body
- Supports energy, focus & long-term health
- Developed with leading nutrition experts
🦠 Biotic⁺ — The smart probiotic
- Supports gut health & immune function
- 7 clinically studied strains, evidence-led dosages
- Works alongside Vitals⁺ for whole-body support
💬 Questions? Chat with us on WhatsApp
Real human support — no bots, no scripts.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- 02038242478
- support@heights.com
- yourheights.com
4.6
Excellent
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
Excellent service from start to finish. Sorted my problem very quickly and politely. I highly recommend this company
29 May 2026
Unprompted review
Reply from Heights
Dear Carl,
Thank you for your kind words. We're so pleased to hear that our team was able to resolve your issue quickly and courteously. Your recommendation means a great deal to us.
- The Heights Customer Care Team
An absolute GAME CHANGER
An absolute GAME CHANGER, I am on month 3 now of VITALS AND MAGNESIUM and now added on my second month of BIOTIC and I am starting to see all the right changes, I was previously taking quite a lot supplements that became quite a lot of work thanks to heights such an easy routine now ❤️ the price is slightly more expensive but it’s manageable and I can’t wait try some
Other products when I can, also great customer services checking in each time to
See how I’m
Getting on
29 May 2026
Unprompted review
Reply from Heights
Dear Nathan,
Thank you for such a wonderful review ❤️ We're delighted to hear that Vitals, Magnesium and Biotic have helped simplify your routine while supporting the positive changes you're noticing. We know investing in your health is a big decision, so it means a lot to hear you're finding it worthwhile, and we're glad our Customer Care team has been there to support you along the way.
- The Heights Customer Care Team
Cant function without vitals. Been using heights vitals for 4 months…
Been using heights vitals for 4 months now and can honestly say I feel sharper and healthier all round. I had been experiencing foggy brain with peri menopause aswell as other symptoms and struggled with concentration at work, I felt a difference after just few days, things felt more clear, easier to focus and i feel myself again! Although expensive, to me they are worth it.
28 May 2026
Unprompted review
Reply from Heights
Dear Haylee,
Thank you for sharing your experience. We’re so pleased to hear that Vitals has helped you feel sharper, more focused, and more like yourself again, especially while navigating perimenopause. It means a lot to know you've found the benefits worthwhile, and we really appreciate your support 💙
- The Heights Customer Care Team
I placed an order and my address…
I placed an order and my address defaulted to a previous delivery whilst on holiday in the USA!
Contacted Heights right away to ask them to deliver to my Uk address. Fast prompt response, but the response was we would need to contact the delivery operations, no guarantees.
From that moment I knew they were not going to change delivery address, click of a button from their end.
Silence from another chase email for 24hrs.
A lady came back and was apologetic and suggested contacting DHL to change address, could only do this you are living in the USA.
110$ down the drain. Really poor customer service.
Sends almost daily emails to sell product, not so much for something simple as an address change.
Won’t use this company again
20 May 2026
Unprompted review
Reply from Heights
Dear Mr Noah,
We're really sorry to read this — and we completely understand why you're frustrated. A defaulted delivery address, an order heading to the wrong country, and then a support experience that left you feeling unheard: that's not the standard we hold ourselves to, and we can see why it's left such a poor impression.
What happened with the address wasn't straightforward from a logistics standpoint, but that's not an excuse for the communication gaps and delays you experienced. You deserved faster, clearer answers — and we fell short there.
We've reached out to you directly and would genuinely like the opportunity to make this right. We know this has been a costly and frustrating experience, and we don't take that lightly.
- The Heights Customer Care Team
An excellent company to deal with
An excellent company to deal with - very professional and efficient with first rate products.
28 May 2026
Unprompted review
Reply from Heights
Dear Mike,
Thank you so much for your lovely feedback. We’re delighted to hear you’ve had such a great experience with Heights 😊
- The Heights Customer Care Team
I've been doing vitals+ for a year now…
I've been doing vitals+ for a year now and yes I do definitely feel I difference and when I do forget to take them I'll know about it. I'll be looking to add more to my current subscription
28 May 2025
Unprompted review
Reply from Heights
Dear Ollie,
A whole year — that's brilliant to hear, and exactly the kind of difference we set out to make 💛 The fact that you notice when you skip a day says it all. We'd love to help you build out your stack — feel free to reach out and we can help you find the best fit for what you're looking for.
- The Heights Customer Care Team
I have subscribe for almost a year but…
I have subscribe for almost a year but I must admit I did not take the suppliment regularly until the last 4 months when I was either going to stop or make the concious effort to take my daily dose. I can honestly say I have noticed a vast improvement in my sleeping, concentration, energy levels and positivity. These are key issues I had due to menopause and even friends and family have noticed a change in me. I already was looking after myself with diet, physical and mental excerecise but still feeling wiped out and hard to concentrate so this has been the boost I needed.
28 May 2026
Unprompted review
Reply from Heights
Dear Mrs Lee,
Thank you so much for sharing this — and what a journey it's been. The fact that you gave it a real chance over those last four months and felt such a meaningful shift makes this especially wonderful to read.
Feeling more like yourself — with the energy, sleep and clarity to back it up — is exactly what Vitals⁺ is there to support. And when the people around you notice too, that really does say it all.
We're so glad you stayed with it, and we're here whenever you need us.
- The Heights Customer Care Team
Cannot recommend this product enough
Cannot recommend this product enough, after suffering terrible food poisoning a number of years ago I struggled with stomach problems. After a month of taking heights I can’t believe the difference it had made in my gut health, keep up the good work.
27 May 2026
Unprompted review
Reply from Heights
Dear Luke,
Thank you so much for this — it's genuinely lovely to hear, and we're so pleased you're feeling better.
We're glad Heights has been a positive part of your routine, and we hope that continues as you go. As always, consistency tends to be where the real value builds over time.
If there's ever anything we can help with, please don't hesitate to reach out.
- The Heights Customer Care Team
Definitely feel better for taking…
Definitely feel better for taking heights , I would recommend giving them a try takes awhile to feel the benefits but me and the wife our both feeling better for taking them
27 May 2026
Unprompted review
Reply from Heights
Dear Nicholas,
This is such a wonderful thing to read — thank you for sharing it, and for recommending Heights to others!
It's really great to hear that both you and your wife are feeling the benefits. You've put it perfectly — consistency is key with nutritional supplements, and it's brilliant that you've both stuck with it and are noticing the difference.
Reviews like this genuinely mean the world to us, and we hope Heights continues to support you both for a long time to come. As always, we're here if you ever have any questions.
- The Heights Customer Care Team
Tricked into subscribing
I did not subscribe and yet they were going to automatically take money and send again. A shame because I would have perhaps re ordered but it’s bad practice to trick buyers into subscribing. They will say I ticked a box but I’m always very careful not to, so beware.
26 May 2026
Unprompted review
Reply from Heights
Dear Heather,
Thank you for taking the time to share this — and we're really sorry the experience left you feeling this way.
We understand how unsettling it feels to see an unexpected charge on the horizon, particularly when you felt you hadn't opted in. We want every customer to feel completely in control of their purchasing decisions, and it's clear we fell short of that for you. We'd genuinely love the chance to look into this properly for you, so we sent you a direct email.
We're sorry we didn't get this right for you, Heather. We'd really like to make it up to you.
- The Heights Customer Care Team
Very professional service
Very professional service . Quick and prompt dealing with my questions. Very happy and thank you x
26 May 2026
Unprompted review
Reply from Heights
Dear Jane,
Thank you so much — this is really lovely to read! 😊
We're so pleased we could help quickly and that everything felt smooth. That's exactly the experience we want every customer to have.
Wishing you all the best with your Heights journey — and please don't hesitate to reach out if there's ever anything else we can help with.
- The Heights Customer Care Team
Great customer care
Early days for results of taking these supplements but a shout out to their customer care team - very efficient and pleasant to deal with.
26 May 2026
Unprompted review
Reply from Heights
Dear Janet,
Thank you so much for taking the time to share this — it genuinely means a lot to the team to hear.
You're right that it's early days, and that's completely understandable — many of the nutrients in our formulations work gradually and build over time, so the most meaningful changes often come with consistency. We're really glad you're giving them a proper chance, and we'd love to hear how you get on as the weeks go on.
In the meantime, please know we're always here if you have any questions about your routine or anything we can help with. Don't hesitate to reach out.
- The Heights Customer Care Team
Fabulous product and super efficient…
Fabulous product and super efficient customer service. I highly recommend.
I have been using this product for 3 months and it has made a significant improvement in my health and energy levels!
26 May 2026
Unprompted review
Reply from Heights
Dear Jayne,
Thank you so much for your lovely review. We’re so happy to hear Heights has supported your health and energy, and that our Customer Care team could help 💙
- The Heights Customer Care Team
Pleased I gave these a try
Very helpful. First time taking any supplements but have noticed a difference in nails and hair in a very short time. Stronger nails and less hair loss. Plus I do think more wnwrvy to and better sleep. I am almost 62 if age helps.
25 May 2026
Unprompted review
Reply from Heights
Lorraine, welcome to the Heights community and what a start!
First time taking supplements and already noticing a difference - that's really lovely to hear, and we're so glad you took the leap. Thank you for sharing the detail of what you've noticed too. It means a lot.💛
We're also really glad to have you here at (nearly) 62! It's brilliant that you're investing in yourself at any stage of life.
We're rooting for you and we're always here if you need us.
The Heights Team 💛
Reply from Heights
That's exactly what we love to hear, Kevin! Thank you for taking a moment to share your experience as it means more than you might think.
We're glad you're feeling the difference. We're always here if you need us.
The Heights Team 💛
I have been taking heights for 3 months…
I have been taking heights for 3 months now. As a menopausal woman this has helped Immensely with my energy and brain fog. I just totally recommend these to anyone especially helpful for peri and menopausal symptoms
25 May 2026
Unprompted review
Reply from Heights
Hi Samantha, thank you so much for sharing your experience and for being so open about your journey.💛
Three months in and feeling a real difference in your energy and focus. That's really lovely to hear. We're so glad you took the leap and that Heights has become part of your daily routine!
Thank you also for recommending us so warmly to others. It means a great deal, and we're really glad to have you here.
We're always here if you need us.
The Heights Team 💛
8 months in and still going strong
I started my Heights journey with Vitals⁺ and Magnesium⁺, and after 8 months the difference has been genuinely noticeable. My focus is sharper, my energy levels are more consistent throughout the day, and my mood has lifted in a way I wasn’t expecting. Sleep has improved too - I’m falling asleep more easily and waking up feeling more rested.
I’ve recently added Biotic⁺ to the mix and I’m already loving the new addition to my daily routine. It feels like the perfect complement to everything else.
Heights has become a non-negotiable part of my day. If you’re on the fence, stick with it - the results are worth it.
17 October 2025
Unprompted review
Reply from Heights
Stephen, this made our day. Eight months of consistency is something to be genuinely proud of, and it means a lot to hear that you've noticed a real difference in how you feel day to day. Focus, energy, mood, sleep - these are exactly the things we set out to support, and knowing that's been your experience is why we do what we do.
Welcome to the Biotic+ family too. It really is a brilliant complement to Vitals+ and Magnesium+, and we think you'll continue to notice the benefits as it settles into your routine.
Thank you for sharing your journey so openly - reviews like this genuinely help others who are still on the fence. We're so glad you're part of the Heights community, and we're here whenever you need us.
The Heights Team 💛
Reach new Heights! (See what I did there)!
Heights! Vitals! Well, this is a supplement with everything you need packed into the perfect capsule packed in perfect packaging! Love love love it. ( I use the containers for storing all sorts of little things)!
I genuinely believe these mighty little bombs of wellness have helped me over the past year as I’ve been going through some tough personal issues and my physical health has maintained a good balance whereas, before starting them, I know I would have been struck down by debilitating viruses and flu and bad colds. Heights has kept me going, I’m sure of it. They contain all the nutrients and vitamins that clearly suit my needs and I’m pretty sure there’s no better combined supplement that beats it. Thank you Heights
24 May 2026
Unprompted review
Reply from Heights
Hi, Sarah! We absolutely see what you did there, and we're here for it.
Thank you so much for these kind words. A whole year in, and through what sounds like a genuinely challenging time. The fact that you've felt supported and that your physical wellbeing has held steady matters enormously to us, and we're so glad Vitals+ has been part of your routine during that period.
We also love that the packaging is getting a second life. That might be our favourite thing we've heard all week.
Reviews like yours mean so much. Not just to us, but to the people out there wondering whether to take the leap. Thank you for sharing something so personal and so generous. We're rooting for you, and we're always here if you ever need us.
The Heights Team 💛
Absolutely love heights
Absolutely love heights. First thing on my list every morning. I know then that I can attack the day full of energy. All my vitamins in one place. Haven't looked back since making the small change in my daily routine. Full of clarity.
23 May 2026
Unprompted review
Reply from Heights
Ray, this is exactly the kind of morning energy we're here for.
"Attack the day" - we love that! There's something really powerful about having one consistent habit that sets the tone for everything else, and we're genuinely glad Vitals+ has become that for you.
Thank you for taking the time to share this. It's a small thing for you, but it means a lot to us, and to anyone reading who's wondering whether a simple change to their morning routine is worth making. Clearly, it is.
We're so glad you're here, Ray. We're always just a message away if you ever need us.
The Heights Team 💛
Wow something that exceeds my expectations
I’m always sceptical about vitamins etc, but due to extreme restless body - getting up 20 to 30 times a night, I really felt I had nothing to lose and bit the bullet. The magnesium worked first night, got put maybe a few times, but my body wasn’t so stressed and I could actually sleep. Now most nights I sleep through and if if I have been up get straight back to sleep. Now onto vitals, again sceptical. I’ve now been on them just over a month and believe I’m being to see and feel benefits. I definitely feel as if I’m more energised, can actually keep goes without unexpectedly falling asleep. So,I look forward to continuing these to get the very best of results. If nothing else I think long term they will help my general well being. My diet, post op is very poor and will unfortunately continue to be at this level. Customer Service is excellent.
24 April 2026
Unprompted review
Reply from Heights
Julie, thank you so much for sharing this, and for being so open about what you've been going through. 💛
Getting up 20 to 30 times a night sounds genuinely exhausting, and we're really glad to hear that things have started to shift. It takes courage to try something new when you're already dealing with so much, and it means a lot to hear that you took that step.
It's also lovely to hear that Vitals+ is starting to settle in too. A month in is still early days, and we're glad you're already noticing something.
We're rooting for you, Julie! Thank you for the kind words about our customer service team as well. That really does mean a lot. We're here whenever you need us.
The Heights Team 💛
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