Reliable. and competitive prices I like the payment structure i.e, take card payment details with order but cleared funds not taken until after delivery. Did not treat their customers new or ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered our first delivery from NRG online. We initially got a verbal quote,but by the time we wanted to order the office was closed. Hense why we ordered online, the price was even better (at... See more
Company replied
Great service from NRG Easy ordering online with choice of days on delivery and competative prices Kept me informed on delivery date Driver was very friendly and helpful Would definatly use aga... See more
Company replied
Heating oil ordered without fuss and also delivered sooner than expected. Price was reasonable too compared to other quotes obtained on the same day. Very good service, will use again.
Company replied
Company details
- #13 of 25 best companies in Fuel supplier
Written by the company
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Contact info
Baltic Street, TS25 1PW, Hartlepool, United Kingdom
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4.7
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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The delivery was perfectly timed- I had…
The delivery was perfectly timed- I had just arrived home!!
The driver was very efficient, sociable and friendly- what more can anyone expect?
Unfortunately the price was a lot higher because of a certain American President’s recent behaviour but !!!
12 May 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Great company you can rely on!
Service delivery was on time, cheaper oil and customer service was fab as the driver was pleasant and professional!
12 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
great price
5 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
A good service overall.
5 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Great service Very polite driver
5 May 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Oil Delivery…
Your driver was very chatty and very carefull with our new tank. Also oil came sooner than we expected. As for the price we wont talk about it as everyone is in the same boat with this war. Didn't fill the tank this time but will hope we can with you when the price drops.
12 May 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Delivered when you said you would which…
Delivered when you said you would which in the current time is important.
12 May 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Always reliable and at a good price…
Always reliable and at a good price compared to competitors
12 May 2026
Reply from Your NRG
Hello,
Thank you for your repeat custom and for taking your time to provide us with feedback. We are happy that you are continuously pleased with the service that we deliver.
Excellent service from NRG
Notified day before of the delivery which is useful for keeping dogs in.
Delivery of oil on the day by tanker driver who was most professional and a good ambassador for NRG.
Due to conflict beyond UK's control, cost was horrendous for us.
20 April 2026
Reply from Your NRG
Hello,
Thank you for your custom and feedback, we are pleased that you are happy with our service.
Reply from Your NRG
Hello,
We are pleased that we were able to help you with your oil requirements. We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Good timely service.
12 May 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Best price fast delivery and brilliant…
Best price fast delivery and brilliant customer service
12 May 2026
Reply from Your NRG
Hello,
Thank you for your five-star review, we are pleased that you are happy with our customer service.
Competetive price and prompt delivery
12 May 2026
Reply from Your NRG
Hello,
We are pleased that we were able to help you with your oil requirements. We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!
excellent service and item ,delighted…
excellent service and item ,delighted with everything.
5 May 2026
Reply from Your NRG
Hello,
We are pleased that we were able to help you with your oil requirements. We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Delivered on time and at best price .
12 May 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
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