Yourperfectstay Reviews 

152
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their kindness, helpfulness, and professional approach. People frequently note the high quality and cleanliness of the apartments, describing them as spotless, well-maintained, and high-standard. Reviewers also appreciate the excellent locations, often mentioning stunning views, quiet surroundings, and easy access to city centers and transportation. Many consumers found their stays to be perfect and outstanding, consistently recommending the company for a comfortable and enjoyable experience.

What people talk about most

Staff

Customers had positive experiences with staff, with many reviewers praising the team's helpfulness and... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional cleanliness and... See more

Location

Customers consistently note positive experiences with location, often highlighting its convenience and... See more

Service

Reviewers mention positive feedback about service, with many customers highlighting the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your Perfect Stay was a very good choice.Beautiful views from the 22nd floor with ceiling to floor windows. A very nice building close to the city center and restaurants. An easy bus ride to the very... See more

Rated 5 out of 5 stars

I absolutely loved my stay here! The house was so peaceful and had the most lovely ambience — clean, cozy, and beautifully set up. The views were stunning and made every morning feel special. It was t... See more

Rated 5 out of 5 stars

Very clean and high-standard apartment. Quick assistance and follow-up, with highly solution-oriented people who focus fully on service. I strongly recommend them.

Rated 5 out of 5 stars

Absolute top stay, with 5 star hotel like services. To top this off there is great customer service from amazing staff. Definitely recommend for high quality stay.


Company details

  1. #3 of 5 best companies in Serviced Accommodation
  2. #1 of 1 best companies in Business hotel
  3. #1 of 1 best companies in Apartment complex

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.7

All reviews

(152)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deposit didnt send back

Deposit didnt send back

Today is 16th day after my check out. Your team didnt back my deposit, didnt answer thru whatsapp.

I didnt recommend this item and company to rent any property

25 July 2023
Rated 1 out of 5 stars

Flat in Liverpool shown with great…

Flat in Liverpool shown with great views in reality on 4th floor overlooking car park. Keys had to be collected and returned to/from an address 15 mins away be taxi which is irritating.
Booked via Vrbo managed by perfect stay.
Location is good

26 July 2023
Rated 5 out of 5 stars

Super Accommodation

Excellent location. Quiet but central. Lovely area with lots of bars, cafes and restaurants a short walk or tram ride from the city centre.
Spacious apartment.
Immaculate.
Superb kitchen facilities especially washing machine and tumble drier.
No hesitation to recommended the apartment or the host.

20 July 2023
Rated 1 out of 5 stars

Scam

Be aware of this company. They take your deposits and don’t refund them back even though the apartment was left spotless. They leave you for weeks fogging you off, I’ve had a really bad experience more than once booking. Never again

24 June 2023
Rated 1 out of 5 stars

Service

The Service should be worked on. Hopefully my second stay will be a perfect stay

24 June 2023
Rated 1 out of 5 stars

Waiting

The apartment was amazing and we loved our stay. My hiccup was getting in touch with the agent to get us into the apartment. It was not clear where we were supposed to wait as we were kept waiting outside for an hour. After calling him he gave us no clear instructions.

27 May 2023
Rated 1 out of 5 stars

SCAM

PLEASE READ THIS CAREFULLY:

Its a SCAM

I have paid more than £800 for two nights. When I arrived at the property it was totally Different than the advertisement.

The apartment kitchen was Dirty. Some waste has been left with some dirt on the dishwasher and the Dishes as well.

Also there was no water at all plus I have agreed with the host that I need a baby cot he did not provide it. Tried to contact the host many times after all the issues but never responded.

I checked out in the same day and went to a hotel nearby. I have contacted AIRBNB team an they were helpful and cancelled my booking. Thanks to them I appreciated

6 July 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely loved this place

I absolutely loved this place! It was big, clean and comfortable. There were many restaurants, bars and stores all within walking distance. The views from the apartment were beautiful. I would definitely stay here again and again!

23 May 2023
Rated 3 out of 5 stars

Our Month Stay at The Axium Apartment

The location and the layout of the apartment was great. It was close to the city center. The rooms were also a very good size with a smart TV in the en-suite room.

I could have scored our stay 5 stars but didn’t for two reasons 1) Not all of the utensils required for the stay were available, we had to request for a cooking pot and the facility promptly provided one 2) One complimentary cleaning for a 30-day stay was just inadequate. There were no spare bedspreads to at least change the bedsheets. My experience in other apartments is once a week and I think this is what Yourperfectstay should emulate.

2 June 2023

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