Yourrewardpass Reviews 

I was issued with a mastercard gift card for £125 from yourrewardpass. I successfully made one small purchase online in February for around £15 and since then the card has just been consistently declined.
The customer services are useless and it appears to be a scam, relying on users giving up trying to use it.
The only way I found to use the card in the UK was to use it to top up my online Amazon gift card balance. Amazon declined the card for other purchases but accepted it to purchase credit on my Amazon gift card balance.

Second experience with one of these 'virtual cards' and it's another bad one. The first time around, transaction after transaction was declined due to 'blocking'.

Now I have another card and am experiencing the same thing. Card not accepted via various online retailers.

Contacted their live chat and was informed that I "put the CVC in incorrectly", which wasn't true and seems to be the standard lie peddled, if these reviews are anything to go by.

Don't bother with this garbage, it's more hassle than it's worth, and no serious organisation should bother 'partnering' with these clowns.

£60 reward from Sky for switching, card is awkward to use online, declined most times and most sites don't let you use part pay with two debit/credit cards, only way round was to add the card onto my paypal and transfer it to my partner so he could withdraw it to our joint account. When sending I had to use business on paypal as it wouldn't let me under 'friends and family' about £2.04 was deducted for using the business method but rather the money in an actual bank account.

It worked for me using the digital MasterCard (its online/no physical card). It was a £50 cashback offer from Sky. As soon as I received the digital card then I used it to load my Amazon account with the balance as a gift voucher for myself. Amazon simply want you to enter the MasterCard details so its pretty straight forward.

As with many of these types of offer, they don't make them as simple to claim as you might hope. I suspect that is because they know that many people give up trying and therefore the balance is never claimed! If you read the terms and conditions and then follow the instructions then hopefully it will work out for you. Pay attention to the "use before" or "use by" dates that the offer stipulates. If you try using the card outside those dates then I suspect it will not work.

Awful customer services, I eventually spent my balance after lots of issues with various online shops. Just before my card expired I was sent an unexpected £100 refund. I tried to spend it but the card expired. They refused to waive the card re-issue fee, even though they could see I had zeroed the balance and tried to use up the refund. Cost me £13 to get the card re-issued.

Complete scam, can’t believe Sky are involved with this Company.

Received an incentive gift card for joining Sky broadband. Tried to use it to make a purchase from Amazon and the payment was rejected. Got in touch with their support and like others have said they claimed I had entered the CVV code incorrectly and it had blocked the payment method. This is utter rubbish and they lied.

The virtual card simply doesn't work and despite trying time and rime again to resolve this on line, they cannot. The simple resolution would be to issue a physical card but they refuse. I can see from the reviews that lots of other people experience the same issue do guessing that maybe these people take lots of money in without paying any out. Bear in mind I've been trying to resolve this for almost a year

How did anyone get around this? I've £250 on a card that I chose on the reward hub, I gift I got through work and chose this option.
I tried to pay off something on my Very account but it failed. you just think the money wasn't taken - as it would with your bank, but nope, funds cleared out and now I'm stuck waiting 30 days. Which is apparently next Thur.
Did people get their money back - and how did u manage to spend it? I'm so annoyed
How do we complain about this and get them taken off these sites?

Doesn’t pay for anything all transactions declined the whole process is an absolute waste of time .. appears they don’t feel you deserve your reward and that you should get fed up and just let them keep it .. as you can see the reviews are 1 or 5 the fives are most probable staff members .. they don’t even reply to bad reviews

We chose (your reward pass) card as our (£65) reward for changing to Sky Broadband
A HUGE HASSLE!!
We spent time making an amazon order, only for the payment with this card to fail 😡

We contacted YOUR-reward-pass customer services (overseas) and they said that we had entered the cvv code incorrectly (excuse)
We 100% entered it correctly.

We were then told we would need to wait 3 working days before attempting payment again! (Not happening)
THE SOLUTION……
My partner ended up purchasing a one for all gift card online, successfully 👏🏻

I am surprised that firms like sky have anything to do with something like this, the reviews say it all really 🤷🏻‍♂️

MY ADVICE….
Chose another option to get your payment

Same problem as everyone else! CONSTANTLY rejected for online shopping. Logged a call and they said it wasnt being BUT I cant spend on it. It was a free gift from TalkTalk. I could only manage to spend on it doing small transactions. That will end up with me leaving some money on it which is really annoying as overall they win!

Given as a loyalty reward by TalkTalk. Spending on-line has been one hassle after another. Not one single attempt to spend has been successful. Long waits for live chat bots only to be told we've done something wrong. Then long waits for card to be refunded. They say it can take up to 30 days. They're in the USA BTW. As competent adults used to tech and online transactions, this is ridiculously frustrating. The value of the card awarded £130 but rewardpass take a £5 fee off the top. The card is also time-limited. Still waiting for another failed transaction to be refunded. Aaaaaaaarrrrrgggggh!

Received as a gift for staying with TalkTalk but it's useless. Can't spend it online, can't add to Gpay, can't add to PayPal. In the end managed to purchase a gift card, but this defeats the point of having money to spend where you like. Should have just chosen the gift card option in the first place, and saved myself hours of messing around.

Complete waste of time and effort. Can't find a single retailer that accepts this.

Totally useless card never work, so contacted talk Talk and they put £100 credit into my phone account, worth trying if the compant has promised the money hat ever way

Not sure why people having issues i just used my master card on Deliveroo and had no issues. Update i have now used it for amazon as a one off purchase no gift card and order was successfully processed. Please ignore the bad reviews.

What a massive con!
I got a £70 reward for changing to Sky Broadband. Upon receiving my reward I could choose between four cards and I picked the Mastercard. I tried using at three merchants and after initially going through, the transactions were declined, then I would have to wait for more than a week for the funds to be returned to the card. Each time I contacted them it was either "your address does not match" ( Eh? It most certainly did) or "the CVV was blocked".
Customer service was atrocious, I felt like I was going insane. I would ask quite a simple question such as 'What am I doing wrong with the address?' to which I would get a random reply about a pdf and not answering my question.
It was only coming on here that I read people were using to purchase an Amazon gift card, so today I tried that and it worked.
This whole process has caused me so much stress and frustration but I am so happy I've followed the advice on here and now my purchases are winging their way to me.

What a joke...
I got this card as a reward for staying with talktalk. I could have taken amazon card...
There's only some shops which actually accept this joke-card. Yes it is a mastercard but a prepaid type and for certain reasons some shops simply wont accept it. The sometimes it simply doesnt work.
Customer service is good for nothing. Once they said I used wrong cvv code... I didn't as I copied it from their website.
For some reason sometimes they block funds for many days. Chase is able to do this instantly - they need a week.
Avoid.
It would be 1 star but I used the money finally...
Never again.

Was sceptical after reading previous reviews but no need. Chose a prepaid Mastercard then immediately used it to buy Amazon e gift voucher and applied that straight to my account. Works for me

£150 loyalty card for staying with Talk Talk, I was dubious after reading the reviews on here but I received the card on the 11/07/2023 and followed the very simple instructions on the leaflet logged into the account got my pin number and proceeded to use it without any problems.

Be sure to read the small print as there is a £2.95 'monthly maintenance fee' after the first month along with other potential fees and if you get the physical plastic card they take £5 off (so i received a card loaded with £145) as a postage fee which is fair enough as it came from the USA.

I am happy with this card as it works perfectly.