Yourrewardpass Reviews 

Very poor service. I went with the virtual card option and by following all the instructions I used it for an order on Amazon. Card didn’t work. I contacted customer services and I was suggested to wait 24 hours. After that I was not able to log in at all using the digital token. Calling them doesn’t work so I had to email and wait a few days. After 3 days I was suggested to email them back with my details for verification. Still waiting to use my virtual card. Appalling service. I would suggest to avoid.

I got this when I purchased Sky wifi.

Thank you to everyone who wrote a review. I tried to use this on amazon and it didn't work, the first time I contacted customer service they told me the merchant had blocked the card. I tried a second time and amazon said my 'bank had declined' the payment, I contacted customer service again and they told me I put the CVV in wrong- which I did not.

Thankfully, I read the reviews and went on amazon and purchased a gift card for the same value as the pre-paid card (£100) and it worked instantly. Save yourself some time and just do this instead of messing around with the online customer service app which takes ages and doesn't resolve anything.

Virtual card offer through Money Super Market did not work! Should have read the reviews first..

Hi, I don't usually write reviews but I used others' reviews many times so I think it's time to pay back ;)

It's worked for me so far. Made two payments £40 + £30. I registered on the site and as soon as I received digital card I entered its details in my paypal wallet. I then made a purchase in Screwfix and payed by paypal with this card. It requested OTP verification wich I received as an sms. It apeared as ACS on my phone (6 digits number). I entered the code and it was accepted.

The second payment was for builders merchants where I entered the details of the card directly. I put my own name instead 'Virtual Card'. Again I was asked for OTP which came as an sms instantly and the payment was accepted again.

So quite happy now. Hope it helps someone :)

It does ask for your details and they seem to trade some of your data in exchange and seems shady but ACTUALLY DID work since i did my research into if it was legit even if the trustpilot reviews were sus to begin with.
- I got the online voucher as they don't deduct a fiver for sending you a plastic card (and having had the plastic ones from some other reward scheme before they don't tend to accept them in physical shops).
What confused me most was the email saying talktalk as the heading but then opening it to the Sky template then going through this that and the other site to get to what you want.

Basically, you want to use the card details you get ASAP to buy to an amazon gift card because then its a lil more reliable with the t&c's and doesn't expire as fast. Amazon has pretty reliably accepted from this source every time i have had a weird fake mastercard thingy. and they are getting pretty good with other gift cards you can get if you don't want to spend it all on amazon. personally i would just transfer the entire balance in one to top up your amazon account. it worked for me

Its a shame people come to read reviews when it's too late. It's an awful, awful setup they've got. Poor customer service, uninterested, and it's NOT a prepaid credit card, it's just a digital wallet card that few select retailers accept. Don't get involved with this crap!

Got my £105 gift card from Sky. It got declined at two different online sites. I asked customer support what the issue was and they were very defensive asking me to ask the retailer not them. When then when I asked another question they shut down the chat!!
I have just used it to buy a One4All gift card online and it worked. Tip - don't use it in your Google wallet, just write the card details in and get away from this company!

Absolutely terrible. The card does not work.
Given it came through Sky, what a joke!!
I have been trying to use my card since 2023

As others have mentioned, it is a struggle to find a place where this card is accepted. Either the card could not be verified or the card would be recognised but some sort of processing error would occur. An interesting error I got when trying to deposit money into my revolut account was "You don't have all permissions enabled on this card to perform this transaction. Please contact your bank to resolve this issue before retrying with the same card." It seems like there is some sort of block on this card unfortunately.

I got a £50 gift card via sky and because it goes into the spam inbox it accidentally got deleted. I reached out to customer service via email and telephone call. Firstly via call the lady found my account and resent my email with my gift card that evening customer service also replied via my email doing the same so brilliant service from them!

However when it came to use the gift card I had difficulty when making a purchase online it asked me to type in a code - fine then it asked me another authentication which was a list of shops asking where I had last shopped online and the list didn't include any shops I would use so I guessed one and it was wrong. I tried again and same thing happened.

I then reached out to customer service via webchat and they said the card is blocked as I put the cvv in wrong which I didn't. They unblocked the card and my payment then went through.

Overall I am happy I managed to use my voucher but it did take some effort and a bit complicated...

Took me forever to get any value from my digital gift card. The solution from someone below worked for me - buy a one4all giftcard from the one4all website. Note if the expiry is 31st Oct, the month will be Oct (not Nov). Good luck!

may gods curse be on these scammers, you cant even use the card on a single website, tried paypal, amazon, most UK giftcard websites, 30+ vendors, it doesnt work anywhere, DO NOT, I MEAN DO NOT GET ANY PREPAID MASTERCARDS FROM THESE THIEVES, idk which uk governemnt department is responsible but they should take this website down and take them to court to recompensate all the money they have stolen, since you cant take the money out, they get to keep it as its stated in the contract

----------0/10

Card isn't working
I reached out to customer service via chat
they keep insisting that I am not providing the right information on my account even though I am literally copying the information from my profile to the chat box.
you cant get any help at all, money is gone

card just cant be used. if talk talk think am staying with me if i cant spend this they are in for a surprise.

Received my money card in the mail today. Nice wee gift from talk talk. Very simple to use, just like a normal Chip & Pin card. I did have to phone up the automated helpline to retrieve my PIN code. All very straight forward. I opted for the physical card as I think the online cards are only valid for one purchase only.

Would give it no stars if I could.
Paid €258 2 weeks ago for a pre pay credit card and heard nothing back.
I've rang customer services on a UK number a total of 5 times spoke to a lady and a man called Jonathan who was really unhelpful.
I keep getting told my case is being escalated but I've received NO response at all. At this point I feel I will never see my money or prepay card.
After calling 4 times I asked for a email address to log a complaint. Jonathan gave me the address Service@prepaycardservice This email domain doesn't exist so I rang back and spoke to someone sounding like Jonathan who said his name was Mike who gave me the email Services@prepaidcardstatus when I asked why I had been given a different email by Jonathan I was told no one by Jonathan worked there.
Of course this email domain didn't exist either.
I rang back and spoke to a lady who told me there wasn't a complaints email. When I asked why 2 different members of staff had given me 2 different contact emails she said she didn't know.
I asked her if I could speak to her supervisor, she put me on hold then told me there wasn't one around. She said my case would be escalated I told her my case has been escalated 4 times and I still have no correspondence. She told me her supervisor would ring me back.................. STILL WAITING.

Scam, absolutely shambolic company. Providing a financial service? I suggest you contact me. Waste of time and money, use other providers! Poor customer service, rubbish 'prepaid mastercard '..... don't bother

I just couldn't get anything using the card as it was declined , I had the online card. I tried Amazon and it was refused, however, I ordered from Temu and used it for payment and it went through no problem.

Received card as part of a TalkTalk deal. Set up was a bit of pain and couldn't seem to use it online but have had no issues using the physical card in stores over the past few months. So overall pretty happy with it.

ReOnly place you can use it is to buy a one for all card. Doesn’t work anywhere else.