Very good service & extremely helpful team of staff members. Highly recommended, this service is better than other services around due to not being tied to been close to a box in your home, which... See more
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Company details
- #22 of 71 best companies in Mobility equipment supplier
About YourStride
Written by the company
48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.
YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.
YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02038685575
- team@yourstride.com
- yourstride.com
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Feel safe
Gives me the knowledge that someone will be able to help if I have a problem.
Only problem is it always seems to need charging.
Amazing confidence boost
I was a bit unsure about whether I needed an alarm watch or if it would be bulky and look very obvious. But the watch is amazing! It looks like any smart watch and the confidence it gives me is wonderful. I like the step counting facility too. It is easy to charge and I just feel so reassured knowing I can always get help. The call centre staff are lovely too
Excellent service at a great price
Excellent service at a great price. Very comfortable to wear.
Watch easy to use but not easy to see the battery charge amount if eyesight is poor. I need someone to see when it needs charging , therefore 4 stars not 5
Quick response to call out although it…
Quick response to call out although it was a accidental call. friendly and helpful staff .
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The whole experience fills me with…
The whole experience fills me with confidence that should I have an accident, then help will be on the way.
The only thing that does not appeal to me is that the watch will not work in the shower. This is a dangerous place for me as I live alone and slipping in the shower is real possibility .
Wpys86
Device arrived quicklyand ready to use. The instructions for use were easy to follow and the test call response was professional and reassuring. The device is light and easy to wear if a little bulky, also it would be nice to be able to read the time without having to press the button.
Helpful guidance on product.
I received a 'welcome' e mail and a 'phone call plus a booklet with the watch explaining the features. A contact number was given which was appreciated. I would recommend this company.
It actually works.
It actually works.
When my alarm has gone off accidentally, a call was immediately made to members of my family.
It is very good.
Very pleased with watch
Very pleased with watch. - exactly what I needed
Star lost because white trim round button is rubbing off
Easy to use
Easy to use. Makes me feel more secure knowing that if I have a fall I have a way of contacting help. Although as I have a disability I sometimes find it difficult to attach the charger.
We are very impressed with YourStride
We are very impressed with YourStride. Both the people and the product are excellent. The watch is easy to use, straight out of the box, with no fiddly set-up required. We now have complete peace of mind at home and outside the house too.
YourStride has been fantastic
YourStride has been fantastic in providing the reassurance that we were looking for. The customer service and staff have all been great, always kind and patient. Our mum feels more confident with their support.
I feel safe going out on my own.
Experience relates more to piece of…
Experience relates more to piece of mind for me and my family. Successful test today following 1 months use
It also tells the time and date!
A good value digital watch even if you don't need the alarm, which you hope you will not.
They even emailed to remind me to charge the watch!
it gives confidence that assistance can…
it gives confidence that assistance can be got if things change. I still suffer paralyses of my left side.
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