Very good service & extremely helpful team of staff members. Highly recommended, this service is better than other services around due to not being tied to been close to a box in your home, which... See more
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Company details
- #22 of 71 best companies in Mobility equipment supplier
About YourStride
Written by the company
48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.
YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.
YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02038685575
- team@yourstride.com
- yourstride.com
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Everything was “as it said on the tin”.
Everything was “as it said on the tin”.
Queries before purchase answered in full.
Delivery as promised
Watch fully charged when received - out of the box and ready to wear.
Perfect product.
Ordered for my mother.
Quick delivery, all set up and ready to wear on receipt.
Great that it can be used away from home.
Looks like a smart watch rather than an alarm.
Great that you talk to the responder via the watch. Mum pressed the alarm in error one night, the call was answered very quickly and the member of staff was so kind.
Recharges within a few hours and lasts up to 5-6 days.
Very good customer service
I had very good customer service from everyone I spoke to and I feel more independent now that I have my watch especially since losing my husband. I also found it easy to add on the alarm regarding falling.
Well
Well, ordering and receiving was excellent. Fortunately I have not had to use it yet.
After having a couple of bad falls I…
After having a couple of bad falls I was feeling very nervous to go outside again ,Im 85 by the way , saw a advert for Stride products and after looking at other products similar decided on the Stride watch , its brilliant came ready set up to use .
Excellent product
Helpful on phone,clear information.Looks good especially by changing strap to silver expander. Comfortable to wear clear to see and just enough key information without overload.
Arrives charged and ready to wear and month trial enables you to really see what you think. Cost is reasonable.
Easy to wear and light weight
Service was very good and watch was easy to set up. It is very discreet as it looks like a smart watch and has given me confidence to do things knowing that help is at hand if I need it
It’s very sensitive goes off when I’m…
It’s very sensitive goes off when I’m playing with grand kids. Goes off when I do simple things like banging the broom down. It
Instant response.
Whenever there has been an occasion where a fall has been detected and not cancelled, there has been immediate voice response. Very reassuring.
Very professional and helpful
Very professional and helpful to me whilst I was getting used to my YourStride watch.
I have already provided Stride with…
I have already provided Stride with very positive feedback
Great product, excellent service. I am delighted with the product which is very reassuring and a good "insurance" should I have a fall or need urgent medical assistance. Barry (78) Gosport.
My new best friend
Living alone and getting older but not ready to move into sheltered accommodation I looked for ways to give me peace of mind and I believe I have found it with the YourStride watch. I consider wearing the watch like insurance, I hope to never have to use it but it is there if needed. I have tested it a couple of times to give me confidence that it works (one was intentional as part of making sure it was working and the other an error - Ooops 😊) and I was very pleased with the response and the very professional and yet personal way in which I was treated on both occasions. So far any questions I have put to customer service have been answered promptly, professionally and pleasantly and I am very pleased with the customer service department. Having the watch has made me realise that I had been feeling more vulnerable than I had been prepared to acknowledge, now the old me is back and I am enjoying my life to the full. Early days but I am loving the watch and would recommend it to anyone.
A confidence booster for people living by themseves
The watch is fine now. Personally ,although I chose for it to be less sensitive it was too sensitive for me so I am using it with confidence to just push the button for help. I know I can change this at any time.
Much more confidence
I ordered this watch, and it was delivered within a couple of days, fully charged and ready to use.
It has given me so much more confidence as I am 87 and at times, a little unsteady.
It is so easy to use.
After our one month trial of Your Stride Watch
After our one month trial, we are delighted with my husband’s Your Stride watch. It gives him confidence and will hopefully keep him being independent longer. He has had a few false alarms which have been answered immediately by a very friendly person. It is very sensitive and reacts to shaking washing etc. it is also giving me and our family peace of mind when he goes off walking, which he does daily with a stick.
Everything w ent smoothly.
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