Yoybuy Reviews 

1,089
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

DONT BUY ANYTHING FROM THEM! My purchase was supposed to be delivered in 5-9 days. 9 days after and there’s no progress in processing my order. The horrible customer service on WhatsApp keeps delayin... See more

Rated 1 out of 5 stars

​"I am extremely outraged by Yoybuy's service. I bought a bicycle that was supposedly to be delivered in 4 days. Without any warning, they cancelled the order. After complaining, they extended the d... See more

Rated 5 out of 5 stars

yoybuy is a very effective taobao agent. easy to use and offers several shipping methods, for many countries the positive points -fast service and available for any help - good packaging... See more

Company replied

Rated 1 out of 5 stars

Worst experience with a shipping agent ever! Don't trust these people. They try to rip you off multiple times "item was returned from customs" need to ship seperately. Lacks service — make shippi... See more

Company replied

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2.5

Poor

TrustScore 2.5 out of 5

1k reviews

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2.5

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(1,089)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

wanted to buy a processor for 1000…

wanted to buy a processor for 1000 yuan, after topping up the balance and paying I was told I would have to change the payment method to western union / webmoney / bank transfer. they then canceled and I withdrew the money from my balance, but it has not been credited to me for days. Nobody reports to yoybuy anymore. you can only pay there with a payment method that does not offer any protection. keep your distance

got my money back after some discussions

2 November 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.

Rated 5 out of 5 stars

my introduction to YOYBUY.com

I learned from the Internet that on the site YOYBUY.com you can buy it cheaper than on aliexpress. This was indeed confirmed. My first purchase was very expensive (above $ 250) The site is convenient, you can find the product even by photo . I was assigned a personal Manager who was constantly in touch, answered all questions on WhatsApp. I'm happy with the service. The staff is polite

2 November 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Good experience so far needs a bit of…

Good experience so far needs a bit of tweaking here and there but non the les it’s economical and beneficial

2 November 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Amazing service

Wonderful and fast service. After my first order I was rewarded with USD20 coupon which I used to make a second order. Every item has arrived and In great condition.

Bravo Yoybuy

30 October 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 4 out of 5 stars

I am very satisfied with my experience…

I am very satisfied with my experience I received everything on time and in good condition! Just the fees were a bit pricey.

28 October 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

5 years + user: very helpful service

I have been using YOYBUY for more than 5 years now and they have been very helpful.

28 October 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 1 out of 5 stars

Read this before buying. Do not waste your money!

Do not waste your money!
There are many fees that you have to pay, and you will never know how much you have to pay in advance.

I paid the first time for sending the package to me, they gave me a price, then 2 days later they asked me to pay more because the first weight was not correct so i had to pay like 10 dollars for few grams difference.

Here are some of the fees you that you have to pay:

Product Fee
International shipping
Service Fee
Customs Fee
Insurance Fee (optional) but if your product does not arrive they will not refund you.

On top of this i paid the importation fee, the amount of money i paid for the product, i could have bought three similar products if i bought it from aliexpress.

It is a SCAM, you will never pay the TAOBAO price believe me.

Cheers.

21 October 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.

Rated 5 out of 5 stars

Easy to use

Yoybuy is easy to use and all the times when I have used it it has beeb reliable. Items have come fast and the packaking has been good.

20 October 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

reliable taobao agent

yoybuy is a very effective taobao agent. easy to use and offers several shipping methods, for many countries

the positive points
-fast service and available for any help
- good packaging
- easy to use
- several method for payment

negative points
- expensive commission
- no free photo of the order
- packaging too big for a small and light product

conclusion the experience is postitive

15 October 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Excellent intermediary platform! everything was delivered quickly clearly and on time! solid 5 stars!

hi! for the first time I bought on this service! the support is beyond praise. the product arrived it was checked and sent to me by the transport company! I am very happy and have already placed a new order! the first order came perfectly Packed in working condition. I can safely recommend this site for orders from Chinese Internet sites. solid 5 stars!!!

13 October 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Overall a good company

Overall a good company
- processing of orders is fast
- support replies are prompt
- can order on taobao by yourself and use proxy-adress
- store and combine multiple orders which lowers shipping fees
Recommed!

12 October 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

I really liked the service

I really liked the service, very easy to use and they send you photos of your order when you arrive at their warehouses. highly recommended

11 October 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

I like the service

I'm from méxico and I have some months using YOYBUY and all of my orders has been perfect, if there is any issue they notice you as soon as possible, I'm really satisfied with the service.

9 October 2020
Unprompted review
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Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Really convenient service, have used multiple times

I have used this service multiple times, it is very good. Their customer service is really helpful. You can choose what shipping you want, you can also combine separate orders if they arrive around the same time. It is a super easy to use service.

9 October 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 1 out of 5 stars

Worst experience with a shipping agent…

Worst experience with a shipping agent ever!
Don't trust these people. They try to rip you off multiple times "item was returned from customs" need to ship seperately.

Lacks service — make shipping mistakes and don't take their own responsibility but wanting more and more and more money

9 October 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time. Customer service staff will reply you within 24 hours, please wait a moment.

Rated 5 out of 5 stars

Excellent service

First time using Yoybuy. Great customer service. Shipping might surprise some people but that's a reality given the US is on the other side of the Pacific. Shop smarter and combine package for lower shipping.

9 October 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

I highly recommend to everyone!

I highly recommend to everyone!! Excellent customer service

30 September 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

I've been using Yoybuy for a few years…

I've been using Yoybuy for a few years now and it's been consistently safe and easy to use and with easy communication. Reasonable prices and easy to talk to staff!

28 September 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

Excellent service

Excellent service! I recommend to everyone! very attentive and honest, for those who want to buy on taobao and receive in their country there is no better service

27 September 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

Rated 5 out of 5 stars

I've been using Yoybuy for years

I've been using Yoybuy for year since I love buying things on Taobao. They have good customer service. EmilyM

27 September 2020
Unprompted review
Yoybuy logo

Reply from Yoybuy

Dear customer, thank you for your support of YOYBUY!
We will continue to work hard to serve you better.❤

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