DONT BUY ANYTHING FROM THEM! My purchase was supposed to be delivered in 5-9 days. 9 days after and there’s no progress in processing my order. The horrible customer service on WhatsApp keeps delayin... See more
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See what reviewers are saying
"I am extremely outraged by Yoybuy's service. I bought a bicycle that was supposedly to be delivered in 4 days. Without any warning, they cancelled the order. After complaining, they extended the d... See more
yoybuy is a very effective taobao agent. easy to use and offers several shipping methods, for many countries the positive points -fast service and available for any help - good packaging... See more
Company replied
Worst experience with a shipping agent ever! Don't trust these people. They try to rip you off multiple times "item was returned from customs" need to ship seperately. Lacks service — make shippi... See more
Company replied
2.5
Poor
1k reviews
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Amazing service!
Amazing service!! So efficient and safe I am very pleased with the service. All my items came safe and well packaged. I will recommend Yoybuy to all my friends!!
27 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
The cusgreat servicetomer's attention is very…
The customer's attention is very attentive, it was my first time buying and they answered all my doubts I asked for several items for pets, the quality I received is very good, I like it a lot
26 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
I have use this site
I have use this site. It is very reliable for shipping to France. Customer services are great as they reply fast and do their best to check my items shape and quality before they ship. They are incredible fantadting people therecworkingvtovhivevus the best.
25 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Great support and fast service!
Yoybuy is not the first proxy agent that I have ever used, but it is the only one I place my trust in. There is nothing that I can complain about Yoybuy honestly. When I first used the service, I was not expecting that it would be this fast and great. I have used both ship for me and buy for me from Yoybuy. They were undoubtedly amazing experience. The customer service was surprisingly friendly and quick too. The price for every single of my package was reasonable and cheaper than many agencies that I had used before. The most satisfied thing of Yoybuy is that most of my packages were shipped out within a day. I am very happy and satisfied when doing business with you. Thank you so much Yoybuy!
23 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Best service
Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service Best service
21 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Very high quality service
I bought several measuring devices on Taobao using the Yoybuy service and I did not expect such a level of service, online chat is always in touch, as well as fast order sending and clear fast order payment. At my request, the parcel was Packed well and securely, which I am very happy about. I was very satisfied with this service. Thank you so much Yoybuy!
21 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
excellent service
i simply love it because they are more than helpfull and reliable. i will recommend them to everyone
21 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
I bought few PC motherboards on Taobao…
I bought few PC motherboards on Taobao using Yoybuy service and my experience was much better than I expected, seriously, it's awesome. Just few things are worth to mention:
1) Parcels arrive to Canada during pandemic no problem,with tracking provided. I've got two already;
2) Customer service is very responsive, they handle possible issues with Taobao sellers on your behalf;
3) Detail pricing (item price, storage, insurance, service, Paypal, shipping ...) is available before you buy something. I didn't know before that there are so many different fees, LOL. It's still better than on Aliexpress;
Overall, it's highly recommended.
17 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Item arrived broken
Item arrived broken. Badly packaged.
I contact support and in 10 days, they weren't able to get me through the seller and won't refund my money.
I took it to PayPal dispute claim, and then, they asking to close the dispute. Then, suddenly, manager comes in and will give me a refund but first I have to close the dispute?!.
Worst service ever.
Last but not least, they also blocked my account.
14 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time. Customer service staff will reply you within 24 hours, please wait a moment.
A+ Service
I've been using yoybuy for awhile now, and I can say that their service is top notch. They are willing to communicate to solve issues and they always exceed my expectations. I highly recommend Yoybuy.
11 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Great!
A very easy to use service for purchasing items on Taobao. If you are unsure how to buy from taobao or just want to save on shipping this site is really A+! I have used them for several months now and I am thoroughly happy. They buy the items I want quickly and the items are always packaged and shipped really well! I highly recommend.
8 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Fast respone and nice people
This is my first order at Youbuy, I am very happy that all my item arrived. it works.. thanks youbuy.. Soon i need your help to buy with more item.. sorry i asking a lot of question to you guys..
regards from indonesia...
4 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Good service
Good service, the product arrived on time during the pandemic and the gave me a solution to a problem with the means of payment, the agents always answered and looked for a solution, it is recommended!
2 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Excelent Service
Just made a deal with them, and all went fine, and arrived before i expected.
I'm doing more business with them.
2 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
This company is excellent and they have…
This company is excellent and they have excellent customer service, I advise everyone to deal with them
2 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Very slow response time
Submitted shipping on the 14th August, still not shipping 1st September mostly because they take 2-4 days to reply to one simple email. I email them at least once a day but they for some reason ignore them.
Also they promised to give me $15 coupon but it never arrived to my account but I've given up chasing them.
1 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY. Due to COVID-19, logistics to various countries are very slow. Please provide your username or more information, We will solve it for you in the first time. Customer service staff will reply you within 24 hours, please wait a moment.
The quality i received is very great
The quality i received is very great, i like it a lot very soft; but a bit disappointed because it was my first time order two shirt, and i got only one they refund one of the shirt back into my account, overall it is okay.The delivery may take a while like 3 weeks during covid 19.
1 September 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
Using service of this operator for nine…
Using service of this operator for nine years since 2011. They always send in time and correctly. Never suffered any delays or losses with Yoybuy.
28 August 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
My first order
I ordered my own things and equipment, it came very quickly, high-quality goods, I will order more
27 August 2020
Unprompted review
Reply from Yoybuy
Dear customer, thank you for your support of YOYBUY！
We will continue to work hard to serve you better.❤
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