I started these using the adult tablets but my dog needed more so I upped it to the stronger tablets and they have made a huge difference. She is prone to injury as she is addicted to a tennis ball... See more
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Ease of ordering and changing delivery times if needed my dog is 13 and still enjoys long woodland walks , beach adventures and weekly agility classes..I’m sure her daily tablets have contributed to... See more
I don't have any issue with the company itself. They respond to communication etc but the products do not do as they claim so I have to mark them down. The refund process is also a bit of a nightmare... See more
Company replied
Umove definitely helped my staffy sophie. Sadly she died when I told umove I didnt need anymore and the reason they sent me a lovely letter and forget me not seeds . If I ever get another dog I w... See more
Company details
- #129 of 261 best companies in Pet shop
- #64 of 159 best companies in Pet Care Store
- #75 of 278 best companies in Vitamin & Supplements Shop
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
4.7
Excellent
85k reviews
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A really reliable company with good…
A really reliable company with good customer service if you need it
12 July 2026
Received great customer service today…
Received great customer service today from Erin-Lee who picked up my returns query after some instructions I’d received previously were incorrect. Erin-Lee quickly ascertained my preferred method of return and then sent me a QR code to enable me to make the return. Thank you 😊
28 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The medication has greatly improved my…
The medication has greatly improved my dogs problems, although a high dose does cause her to be sick and diarrhoea.
6 May 2026
Reply from YuMOVE
Hi Christopher,
Thank you for your review.
We're so pleased to hear that our product has greatly improved your dog's problems. We're sorry to hear that she experienced sickness and diarrhoea when given an increased amount.
We would recommend sticking to the recommended feeding guidelines, as giving more than the advised amount may increase the likelihood of digestive upset. If you have any questions about the feeding guidelines or need any further support, please don't hesitate to get in touch – we're always happy to help.
Thank you again for sharing your experience and for choosing YuMOVE.
Kind regards,
Ellie
YuMOVE Customer Care
Delivered quickly only problem with…
Delivered quickly only problem with product our hamish (jack russell cross)had a bad reaction so only had one tablet.
12 July 2026
The product has made a huge difference…
The product has made a huge difference to my dog keeping his joints moving so he can walk properly again.
Always delivered on time.
Communication is good
12 July 2026
Always on time with delivery
Always on time with delivery, our dog loves her you move ❤️ .
12 July 2026
Always on time
12 July 2026
I have 2 things for my dog that I order…
I have 2 things for my dog that I order on subscription one came as I requested but I have been waiting over a month for the second as it appears to be constantly out of stock I have now run out which has had a effect on my dog.
12 July 2026
Reply from YuMOVE
Hi Chrissie,
Thank you for your feedback.
We're so sorry that you've been waiting over a month for the second item in your subscription and that it remains out of stock. We completely understand how disappointing and frustrating this must be, especially as you've now run out and it's had an effect on your dog.
Please accept our sincere apologies for the inconvenience and thank you for your patience while we work to replenish our stock.
There may be a similar product we can arrange for you instead, if you would like us to look into this for you please do pop us an email on hello@yumove.com with the subject line "FAO Senior team" and we would be happy to have a look into this for you.
Kind Regards,
Jess
YuMOVE Customer Care Team
This order was cancelled but you’ve…
This order was cancelled but you’ve still delivered and taken payment…our dog died nearly 2 years ago…
Please refund, cancel the auto renewal and advise where I return the product back too
12 July 2026
Reply from YuMOVE
Hi Andrew,
Thank you for bringing this to our attention - we're sorry to hear about your experience. We're also very sorry for the loss of your dog.
We apologise for any distress this has caused. We'd like to look into what happened with your order, so we'll contact you directly to help resolve this as quickly as possible.
Thank you for raising this with us.
Kind regards,
Ellie
YuMOVE Customer Care
Staff always helpful and pleasant
12 July 2026
Exceptional Company
The product is excellent. Always arrives on time and the one time it didn't, it was dealt with by the exceptional customer service. Can't fault Yumove, I just wish all companies were like this. Thank you and don't ever change.
12 July 2026
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