I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Inadequate advance notice of amount charged and to be debited. Ihave seen the response, problem is, yes i warned it was upcoming, but not the amount. Sorry, I just find it a somewhat unpleasant way... See more
Company replied
Every month Charlie’s yumove tablets arrive without fail. Charlie had elbow dysplasia and Yumove was recommended for his recovery which has been very successful. The product is great and the service i... See more
Our 11 year old Staffie was struggling with walking, even jumping on/off the sofa and bed (yes, we know we are naughty), he has become more mobile, has more of a bounce to him, much more playful, his... See more
Company details
- #130 of 262 best companies in Pet shop
- #64 of 159 best companies in Pet Care Store
- #75 of 279 best companies in Vitamin & Supplements Shop
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful when I changed my Yumove…
Very helpful when I changed my Yumove to the next strength. They were excellent in changing my subscription and delivering on time to ensure I wasn`t out of my new Yumove.
Certainly would recommend this product,,,,,,,,,,,,,and so do the vets !
cost and delivery time good made an…
cost and delivery time good made an error when I ordered and it was sorted quickly thanks
Iv been giving this to my dog for quite…
Iv been giving this to my dog for quite a while now due to her having a limp and shes only 4 vet says its her knee that pops out,giving her extra strength yumove and its been really good for her
Excellent customer service dealing with…
Excellent customer service dealing with an inquiry that I made and the subsequent actions that followed
Our 11 year old Staffie was struggling…
Our 11 year old Staffie was struggling with walking, even jumping on/off the sofa and bed (yes, we know we are naughty), he has become more mobile, has more of a bounce to him, much more playful, his skin and teeth even seem improved, overall, we think this has definitely made an improvement to him...So glad we tried this Yumove product. He has had this almost daily for approximately 3 months, we had a short time of approx 1 week without. I thought I should say, our Staffie also loves the taste of them, just eats them up as if they are treats.

Reply from YuMOVE
You've has made a big difference to my…
You've has made a big difference to my little dog's sensitive digestion.
Always an excellent customer experience…
Always an excellent customer experience and brilliant supplements that work.
Knowledgeable information
I emailed in to YuMove to ask how a new product differed from a product I was already giving my dog. I received a very full and understandable explanation. Thank you.
My only negative with YuMove is I have the subscription model and would prefer to be rewarded for my loyalty when I re-ordered.
My payment method needed updating due…
My payment method needed updating due to a new debit card being issued because my bank account had been scammed. I received a speedy reply from Riwe at Yumove who walked me through the process resulting in an easy conclusion to my problem. The friendly helpful response from Riwe was much appreciated. Christine Stott
Well everything I chat to someone,they…
Well everything I chat to someone,they are always very helpful,and understand the products that you sell,so they help me to get the right thing,s for my dog,I have been using Yumove ,for years,and would always recommend them to others,thank you.
Excellent product for arthritis
Our lovely pup, Elgar, was diagnosed as having hip arthritis after we noticed him developing a slight limp. Our vet was very keen to start him on regular anti inflammatory’s and pain killers but both came with a risk to his aging kidneys and liver. We were recommended yumove by several neighbours. We tried the lowest dose and noticed a slight improvement. Yumove were really good at offering guidance when we needed it. We increased to max strength and the limp stopped. Sadly we have just lost Elgar to unrelated liver cancer. Yumove were so kind and helpful, accepting our unopened new delivery back no questions asked and sending out a lovely card and some memory seeds to plant in Elgar’s memory. He avoided heavy medication for the last year of his life and enjoyed walks until the last night. He still jumped on the sofa and managed the stairs no issues! We really can’t complain. He also absolutely loved them and barked after his tea until we have given him his Yumove. We won’t hesitate in using them again should we own another pup. Thankyou Yumove from Elgar and us!

Reply from YuMOVE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

















