YuMOVE Reviews 

85,122
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more

Rated 3 out of 5 stars

Inadequate advance notice of amount charged and to be debited. Ihave seen the response, problem is, yes i warned it was upcoming, but not the amount. Sorry, I just find it a somewhat unpleasant way... See more

Company replied

Rated 5 out of 5 stars

Every month Charlie’s yumove tablets arrive without fail. Charlie had elbow dysplasia and Yumove was recommended for his recovery which has been very successful. The product is great and the service i... See more

Rated 5 out of 5 stars

Our 11 year old Staffie was struggling with walking, even jumping on/off the sofa and bed (yes, we know we are naughty), he has become more mobile, has more of a bounce to him, much more playful, his... See more


Company details

  1. #130 of 262 best companies in Pet shop
  2. #64 of 159 best companies in Pet Care Store
  3. #75 of 279 best companies in Vitamin & Supplements Shop

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85k reviews

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4.7

All reviews

(85,122)

12,585 reviews in the last 12 months

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Rated 4 out of 5 stars
YuMOVE logo

Reply from YuMOVE

Hi Liz,

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that you were happy with the response you received from our team. Providing excellent customer service is very important to us, so it's wonderful to know we've met your expectations.

Thank you for choosing YuMOVE. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very helpful when I changed my Yumove…

Very helpful when I changed my Yumove to the next strength. They were excellent in changing my subscription and delivering on time to ensure I wasn`t out of my new Yumove.
Certainly would recommend this product,,,,,,,,,,,,,and so do the vets !

6 May 2026
Rated 5 out of 5 stars

Our 11 year old Staffie was struggling…

Our 11 year old Staffie was struggling with walking, even jumping on/off the sofa and bed (yes, we know we are naughty), he has become more mobile, has more of a bounce to him, much more playful, his skin and teeth even seem improved, overall, we think this has definitely made an improvement to him...So glad we tried this Yumove product. He has had this almost daily for approximately 3 months, we had a short time of approx 1 week without. I thought I should say, our Staffie also loves the taste of them, just eats them up as if they are treats.

7 April 2026
Rated 1 out of 5 stars

My order has not been delivered this…

My order has not been delivered this month of July

25 May 2026
YuMOVE logo

Reply from YuMOVE

Hi Diane,

Thank you for taking the time to leave us a review.

We're very sorry to hear that your July order has not yet been delivered. We understand how disappointing and frustrating this must be.

Please get in touch with our Customer Care team so we can investigate this for you and work towards a resolution as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience. We look forward to helping you.

Rated 5 out of 5 stars

Knowledgeable information

I emailed in to YuMove to ask how a new product differed from a product I was already giving my dog. I received a very full and understandable explanation. Thank you.
My only negative with YuMove is I have the subscription model and would prefer to be rewarded for my loyalty when I re-ordered.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

My payment method needed updating due…

My payment method needed updating due to a new debit card being issued because my bank account had been scammed. I received a speedy reply from Riwe at Yumove who walked me through the process resulting in an easy conclusion to my problem. The friendly helpful response from Riwe was much appreciated. Christine Stott

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Well everything I chat to someone,they…

Well everything I chat to someone,they are always very helpful,and understand the products that you sell,so they help me to get the right thing,s for my dog,I have been using Yumove ,for years,and would always recommend them to others,thank you.

6 May 2026
Rated 5 out of 5 stars

Excellent product for arthritis

Our lovely pup, Elgar, was diagnosed as having hip arthritis after we noticed him developing a slight limp. Our vet was very keen to start him on regular anti inflammatory’s and pain killers but both came with a risk to his aging kidneys and liver. We were recommended yumove by several neighbours. We tried the lowest dose and noticed a slight improvement. Yumove were really good at offering guidance when we needed it. We increased to max strength and the limp stopped. Sadly we have just lost Elgar to unrelated liver cancer. Yumove were so kind and helpful, accepting our unopened new delivery back no questions asked and sending out a lovely card and some memory seeds to plant in Elgar’s memory. He avoided heavy medication for the last year of his life and enjoyed walks until the last night. He still jumped on the sofa and managed the stairs no issues! We really can’t complain. He also absolutely loved them and barked after his tea until we have given him his Yumove. We won’t hesitate in using them again should we own another pup. Thankyou Yumove from Elgar and us!

25 July 2026
Unprompted review
Rated 4 out of 5 stars

The tablets are helping our 6 year old…

The tablets are helping our 6 year old Spaniel..

9 July 2026
YuMOVE logo

Reply from YuMOVE

Hi Tracy,

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that the tablets are helping your 6-year-old Spaniel. It's wonderful to know that they're making a positive difference, and we hope your dog continues to stay happy, active, and comfortable.

Thank you for choosing YuMOVE to support your Spaniel's joint health.

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