YunoJuno Reviews 

1,092
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly fast, responsive, human, and helpful, making interactions pleasant and smooth. The customer service is frequently highlighted as outstanding, with many appreciating the personalized attention and efficient problem resolution. Reviewers are particularly impressed with the quick response times and the overall ease of use of the platform, making contract management straightforward. The service provided is often described as excellent, with consumers noting the efficiency and seamless experience, whether hiring or being a freelancer. However, some people also felt that while the platform is user-friendly and not cluttered, its activity level could be higher, and the user experience could be improved in some areas.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, often highlighting their quick response... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the excellent and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

User experience

People report positive experiences with user experience, finding the platform very user-friendly and easy to... See more

Service

Customers had positive experiences with service, often highlighting its efficiency, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using YJ for a few years now and it's such a breath of fresh air to have clarity on payment/contracts etc - especially from clients that have decent projects with fair rates. Do the work and get... See more

Rated 5 out of 5 stars

Hasan from the YunoJuno team made accepting my first contract through an agency incredibly smooth. He stayed on the online chat the entire time while I completed the forms, answered my questions, and... See more

Rated 5 out of 5 stars

I just started using Yuno juno this year and the staff have been lovely! Especially one called Mary, she was attentive when I was enquiring and always kept me in the loop! Yuno juno in general has... See more

Rated 5 out of 5 stars

Used YunoJuno for a long time, and always find the customer care team to be outstanding. Replies are often Async, but they really understand the problems and take their time to get them sorted as bes... See more


Company details

  1. Recruitment
  2. Online marketplace
  3. Talent agency

Written by the company

What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it’s building a new department at a creative startup or building an enterprise solution for the world’s largest communications network, we use technology to power the freelance revolution. The YunoJuno Freelance Management Platform provides your business with full oversight and control with how you source, manage and work with your freelancers. With built-in IR35 workflows ensuring complete compliance throughout the entirety of your engagement, and all the tools to source and manage and pay your contingent workforce, the YunoJuno FMS transforms your competitive edge with freelancers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,092)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. I had a VAT query and YunoJuno responded very quickly and couldn't have been more willing to help. Thank you!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Team members are incredibly quick and…

Team members are incredibly quick and helpful. If there are any issues, they're all over it. You can't account for the jobs posted on there - sometimes it's great, sometimes it's dry but the team behind the platform are fab :-)

2 June 2026
Unprompted review
Rated 5 out of 5 stars

YunoJuno is great.

YunoJuno is great.
You get paid in record time and they're very responsive to any request. As a freelancer, I have been dealing with them for about 6 years now and never ever got an issue.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Recruitment Process

Hasan was super helpful, friendly, and very quick to respond throughout the recruitment process. He made the whole process smooth and easy, kept me updated throughout, and was great to communicate with. Really appreciate the support — thank you!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Freelance platform that just works

Been using YunoJuno for a while now as a freelancer, and it's genuinely one of the better platforms out there. Contracts and payments are handled cleanly — no chasing, no confusion. The project flow is easy to follow, and the interface doesn't get in your way. Support has been responsive when I've needed it. Does what it promises, and does it well.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great costumer service

Great costumer service. The staff is super helpful and always help a lot. Sara gave me support with my doubts about the approving system besides being super polite and friendly. Helped me a lot.

28 May 2026
Unprompted review
Rated 3 out of 5 stars

Profile not approved without explanation

It's a shame there's no automated (or human-operated) system to let contractor applicants know why their profile has not been approved. If I'd known on Day 1 there was an issue with my application, I could have fixed it and applied for a job I knew was listed. When I eventually gave in and contacted YunoJuno, both Mariah and Felix were super helpful, and I got things sorted. Too late for the job ad, though. A bit of a bumpy start.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

I've used YunoJuno for a couple of…

I've used YunoJuno for a couple of years now - great concept, well executed.
Recently I did have a problem (my 1st prob in 2+ years) - couldn't get my log in to book time - disaster.
However via web chat and direct help from Felix I was back up and running on about 10 minutes.
Excellent service, quickly delivered, can't fault it - thanks Felix, you're a star.

22 May 2026
Unprompted review
Rated 4 out of 5 stars

The platform is really user friendly…

The platform is really user friendly and not cluttered like most job boards. I've given 4 stars because I would like to see more employers/clients use Yuno Juno more. It's not as active/busy as I would like.

20 May 2026
Unprompted review

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