YunoJuno Reviews 

1,092
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly fast, responsive, human, and helpful, making interactions pleasant and smooth. The customer service is frequently highlighted as outstanding, with many appreciating the personalized attention and efficient problem resolution. Reviewers are particularly impressed with the quick response times and the overall ease of use of the platform, making contract management straightforward. The service provided is often described as excellent, with consumers noting the efficiency and seamless experience, whether hiring or being a freelancer. However, some people also felt that while the platform is user-friendly and not cluttered, its activity level could be higher, and the user experience could be improved in some areas.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, often highlighting their quick response... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the excellent and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

User experience

People report positive experiences with user experience, finding the platform very user-friendly and easy to... See more

Service

Customers had positive experiences with service, often highlighting its efficiency, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using YJ for a few years now and it's such a breath of fresh air to have clarity on payment/contracts etc - especially from clients that have decent projects with fair rates. Do the work and get... See more

Rated 5 out of 5 stars

Hasan from the YunoJuno team made accepting my first contract through an agency incredibly smooth. He stayed on the online chat the entire time while I completed the forms, answered my questions, and... See more

Rated 5 out of 5 stars

I just started using Yuno juno this year and the staff have been lovely! Especially one called Mary, she was attentive when I was enquiring and always kept me in the loop! Yuno juno in general has... See more

Rated 5 out of 5 stars

Used YunoJuno for a long time, and always find the customer care team to be outstanding. Replies are often Async, but they really understand the problems and take their time to get them sorted as bes... See more


Company details

  1. Recruitment
  2. Online marketplace
  3. Talent agency

Written by the company

What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it’s building a new department at a creative startup or building an enterprise solution for the world’s largest communications network, we use technology to power the freelance revolution. The YunoJuno Freelance Management Platform provides your business with full oversight and control with how you source, manage and work with your freelancers. With built-in IR35 workflows ensuring complete compliance throughout the entirety of your engagement, and all the tools to source and manage and pay your contingent workforce, the YunoJuno FMS transforms your competitive edge with freelancers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,092)

256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding support from Felix at…

Outstanding support from Felix at YunoJuno. He was prompt, professional, and extremely helpful in troubleshooting and resolving an email issue I was having. His communication was clear, efficient, and friendly throughout, and he followed up quickly to ensure everything was sorted. Customer service done properly — thoughtful, responsive, and highly effective. Thank you, Felix.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

YunoJuno - Felix

I deal with Felix a lot at YunoJuno and he is nothing short of perfection. Felix is constantly helpful, efficient. provides excellent customer service and always keeps me updated throughout my queries. He is always happy to help me reach a solution, and no question is ever too much. Felix is an asset to the company. Thank you always for your help!

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Mary was great!

I dealt with Mary, She was helpful and responsive. Good to have someone who actually deals with your queries in a proactive way, and doesn't leave you to try and fathom the system on your own.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

A great yuno juno experience!

I just started using Yuno juno this year and the staff have been lovely! Especially one called Mary, she was attentive when I was enquiring and always kept me in the loop!

Yuno juno in general has given me a great opportunity with one of the UKs biggest marketing agencies which has now turned full time. Couldn't be happier! And thanks again Mary ☺️

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, warm and genuinely helpful

Hasan was fantastic from start to finish. I came to YunoJuno in an urgent situation, needing my profile approved quickly due to an active client opportunity, and he handled everything with speed, professionalism and genuine warmth. Could not have asked for better support. Highly recommend.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Sara for all your help with getting me set up during my recent contract. The new right-to-work requirements can be very confusing to navigate on the GOV.uk site. Sara was always helpful, patient, and clear in their guidance, which made the process much easier. I really appreciated the support and the team's check-ins and updates along the way.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Hasan has been great

Hasan has been great in helping me with recent queries. The messenger system is so good, you’re not left hanging waiting for a reply, and follow ups are swift via email. So great to speak on a live chat with a person (not a bot) who goes out of his way to find the answer to late payments. Thanks so much!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer care team

Used YunoJuno for a long time, and always find the customer care team to be outstanding. Replies are often Async, but they really understand the problems and take their time to get them sorted as best they can.
Platform is easy to use and makes managing contracts straight forward

14 April 2026
Unprompted review

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