YunoJunoReviews 

1,092
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly fast, responsive, human, and helpful, making interactions pleasant and smooth. The customer service is frequently highlighted as outstanding, with many appreciating the personalized attention and efficient problem resolution. Reviewers are particularly impressed with the quick response times and the overall ease of use of the platform, making contract management straightforward. The service provided is often described as excellent, with consumers noting the efficiency and seamless experience, whether hiring or being a freelancer. However, some people also felt that while the platform is user-friendly and not cluttered, its activity level could be higher, and the user experience could be improved in some areas.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, often highlighting their quick response... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the excellent and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

User experience

People report positive experiences with user experience, finding the platform very user-friendly and easy to... See more

Service

Customers had positive experiences with service, often highlighting its efficiency, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using YJ for a few years now and it's such a breath of fresh air to have clarity on payment/contracts etc - especially from clients that have decent projects with fair rates. Do the work and get... See more

Rated 5 out of 5 stars

Hasan from the YunoJuno team made accepting my first contract through an agency incredibly smooth. He stayed on the online chat the entire time while I completed the forms, answered my questions, and... See more

Rated 5 out of 5 stars

I just started using Yuno juno this year and the staff have been lovely! Especially one called Mary, she was attentive when I was enquiring and always kept me in the loop! Yuno juno in general has... See more

Rated 5 out of 5 stars

Used YunoJuno for a long time, and always find the customer care team to be outstanding. Replies are often Async, but they really understand the problems and take their time to get them sorted as bes... See more


Company details

  1. Recruitment
  2. Online marketplace
  3. Talent agency

Written by the company

What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it’s building a new department at a creative startup or building an enterprise solution for the world’s largest communications network, we use technology to power the freelance revolution. The YunoJuno Freelance Management Platform provides your business with full oversight and control with how you source, manage and work with your freelancers. With built-in IR35 workflows ensuring complete compliance throughout the entirety of your engagement, and all the tools to source and manage and pay your contingent workforce, the YunoJuno FMS transforms your competitive edge with freelancers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,092)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with YunoJuno

I had a great experience with YunoJuno. The help I received was quick, and I didn’t have to deal with a chatbot, which made things much easier. Felix was friendly and professional, and he handled my query quickly and efficiently. Really appreciated the smooth and straightforward support.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

By far the best work platform for freelancers

For freelancers, the YunoJuno experience is flawless - clients are much higher calibre than on other platforms, 14 day payment is usually guaranteed (plus, there's no fees at all), and the support is exceptional - the team are friendly, helpful and always respond to emails or Slack messages in minutes. Thank you in particular to Sara for helping me out today!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Best job site I've ever used

Best job site I've ever used. Best team. Instant help. Great projects to work on. Easy, seamless, friendly, advantageous to all parties involved.
I've built up a body of brilliant regular clients for so much repeat work via YJ.
YunoJuno is my Go-to 95% of the time.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I've been with YJ for over 7 years and…

I've been with YJ for over 7 years and I believe that says it all. They have improved a lot over time to have a seamless workflow from taking a contract, signing and get paid. Their customer service was always 5* and their finance team too.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

issues resolved with ease

I had an issue with adding skills in my work experience. The agent Felix was very helpful, kept me informed all the way and got me the resolution I was looking for. Most chats end at that but he went as far as to offer further help should it be required.

Highly recommended.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Hasan is an absolute star and credit to…

Hasan is an absolute star and credit to YunoJuno. He went above and beyond to resolve a stressful situation with an unresponsive client. He proactively kept me regularly up to date and making sure I got paid. His customer service is the reason I'd keep using YunoJuno. Thanks Hasan.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience working through YunoJuno. The quality of projects is noticeably higher compared to other platforms, and the fact that roles are curated makes a real difference. It feels like freelancers are genuinely respected and matched more thoughtfully to the work.

The YunoJuno team has also been consistently responsive and helpful whenever I needed support, which adds a level of trust that’s often missing elsewhere.

Having previously worked with platforms like Fiverr and Upwork, I can confidently say YunoJuno operates at a much higher standard, both in terms of opportunities and overall professionalism.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Sara was super helpful getting my…

Sara was super helpful getting my profile set up, validated, uploaded and approved after a couple of admin glitsches. I feel supported right from the get-go in this community. Thanks so much !

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Sara from Yuno Juno is a legend

Yuno Juno has been a powerful tool for attracting new clients and many more like Google and Google DeepMind.

I also want to express my special thanks to Sara from Yuno Juno for her quick and efficient help with my business’s admin.

11 March 2026
Unprompted review

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