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Rated 1 out of 5 stars

ordered xmas presents for the grandkids 14/12/20, assured by the 2 day uk post. Weeks and weeks go by, still states processing. sent emails, ignored, filled in all their ticket requests asking for... See more

Company replied

Rated 1 out of 5 stars

Total scam site, luckily I only paid £13 via PayPal so I will get it back eventually. There's no actual people to talk to and your messages/'tickets' are completely ignored. When you check the status... See more

Company replied

Rated 3 out of 5 stars

Decided to try this out after seeing a couple of friends use it. My order arrived in full and in good time. Some of the products I loved and would order again. However, others I wouldn't. It is not al... See more

Rated 1 out of 5 stars

Scam artists, paid for 2 day delivery and over a week later nothing. Canceled the order through their ticket system and it was egnored for weeks. Can't connect them as they say having no one to direct... See more

Company replied

Company details

  1. Discount shop
  2. Department store
  3. Discount Supermarket
  4. Pound Shop

Written by the company

Zadeel is a discount store online selling thousands of items below £1 - we've now past the covid19 slump and our service is greatly improved, we're working on making it even better! We aim to be the amazon of discounting online.


Contact info

1.9

Poor

TrustScore 2 out of 5

64 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Scam site don't order.

I made the order and 12 weeks later it was still saying processing. I contacted zadeel to no reply. In the end i had to put in a claim on paypal and get a refund and zadeel ignored me on there too so i had to wait another 6 weeks for the refund. They put prices so low to encourage people to buy and then they take your money with no intention of sending the products. Its just weeks and weeks of frustration and waiting. I would advise everyone to steer clear of these fraudsters.

3 May 2020
Unprompted review
Zadeel logo

Reply from Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Rated 1 out of 5 stars

Scam took my money now I’m left with…

Scam took my money now I’m left with no goods. The website has no contact details for help DO NOT USE THIS SITE

23 April 2020
Unprompted review
Zadeel logo

Reply from Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM! Boast about next day & 2 day delivery on thier site but I've been waiting almost 4 weeks and not a word! Took the money fast enough though! No contact details anywhere on the site or online and have a list of company names so it's impossible to track them! AVOID AT ALL COSTS!!!

17 February 2020
Unprompted review
Zadeel logo

Reply from Zadeel

Apologies for the poor service.

We were starting up our business in a very tough time during covid, and our service wasn't good enough.

We've since made a lot of changes and are giving store credit, we'll find your order and give you store credit to try us out again.

apologies!

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