Excellent, friendly and speedy customer service. Jess managed to help me in less that 2 hours to assist with something that could take several days. Very happy with Zapmed.
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See what reviewers are saying
I live in a village we don’t have a clinic and have to travel really far to reach a pharmacy or any type of medical facility. Zap Med has made it possible for me to receive my medication at home month... See more
I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... See more
Company replied
Contro has proven to be the most efficient and reliable go-to sexual health care provider for me. I signed up, got a consultation on the same day and had my medication delivered to me the next day. I... See more
Company replied
4.5
Excellent
377 reviews
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Excellent!
Had a great experience and love that I don't have to go into a doctors room for consultation.
15 November 2023
Unprompted review
The most comfortable way of getting…
The most comfortable way of getting medical assistance on uncomfortable situations.
15 November 2023
Unprompted review
It is such easy steps and helpful.
It is such easy steps and helpful.
Saves time to go to doctors.
2 November 2023
Unprompted review
Good idea
Quite effortless and everyone is very friendly and helpful.
I just think it’s a bit expensive. On the website it says you pay R150. After your consultation they say actually it’s R360.
So just something to consider. Think it might just be worth it to go to the doctor to get the 6 month prescription cause you will be saving R900 over 6 months.
2 November 2023
Unprompted review
Reply from Zapmed
Hi Carmen,
Thank you for your feedback. The R150 includes your doctors fees, chronic management of your medication and free nationwide delivery. The additional cost is the cost of your medication which is not included up front as we do not know what the doctor is going to prescribe for you.
When you look at the overall costs of utilising a traditional doctor over Contro, many individuals forget about the hidden costs of time and travel. The average cost of a GP is around R700 and when you add in all the travel and parking, which averages R52 trip (confirmed by AA). This makes your total cost of accessing a traditional doctor and going to the pharmacy over R1000 every six months. In addition to this, you've still got to add your medication costs, plus all the time you are giving up to see the doctor and go to the pharmacy every month.
Contro removes all of these tedious issues and saves time and money 😊 You're welcome to read more about our pricing and payments on our website.
Contro is da BEST!!!!!!
All you hv to do is relax @ home and let Contro do their thing, im relaxing @ home then BOOOOOM someone is @ the gate with my order, 1 day after they(Contro) submitted to my Med Aid. Keep up the good work guys I'm happy.
31 October 2023
Unprompted review
Reply from Zapmed
Thank you so much for the amazing review Scelo! We’re so happy to hear you had an easy experience with us!
The appointment was on time and the…
The appointment was on time and the Doctor who assisted me was quite helpful and I am on my road to recovery.
20 October 2023
Unprompted review
Excellent service
Excellent service. They give quick responses regarding any questions you might have and they go above and beyond to make sure that your experience is smooth.
24 October 2023
Unprompted review
Reply from Zapmed
Thanks, Mapitso for your review, glad to hear you enjoyed your Contro experience!
The admin received is very good
The admin received is very good, More affordable and the communication is excellent. Keep it up Contro
25 October 2023
Unprompted review
Reply from Zapmed
Thanks Vutivi, we'll keep doing what we do!
Excellent from start to finish!
The entire process was quick, easy to use and hassle free! The Doctor I spoke to was friendly, knowledgable and gave me excellent advice.
10 October 2023
Unprompted review
Reply from Zapmed
Thanks Johnathon, glad to hear you had an great experience with us and our medical team.
Efficient and easy process
Efficient and easy process. The doctors are incredible! 10/10 experience
17 October 2023
Unprompted review
Reply from Zapmed
Thanks Max!
Great service all round
The consultation was a quick and easy telephone call where I explained my symptoms and the Dr asked me some questions.
Within and hour I had my script and I could got and get some medication.
Super quick and easy.
The only thing they could so better is to operate 7 days a week and extend the range of issues that they treat.
Great service all round!
2 October 2023
Unprompted review
Reply from Zapmed
Thank you Mandy, we're glad to hear you had a great experience with us! We're expanding our services soon and we'll keep you updated.
10/10
The entire experience was a breeze and the delivery was really quick. Great service!
10 October 2023
Unprompted review
Reply from Zapmed
We'll take 10/10, thank you!
Excellent Service
Easy to receive medication and determined to help those in need
29 September 2023
Unprompted review
Reply from Zapmed
Thanks, Suleiman for your review, glad to hear you enjoyed your Contro experience!
Easy to use.
Very friendly and helpful. Quick and easy to use. Love that I can do the consultation telephonically and get my pill delivered to my house.
10 September 2023
Unprompted review
Reply from Zapmed
Thank you Brezette for your review!
It was uncomplicated
It was uncomplicated, convenient and a time saver.... Defniatly not a gimmicky service....
7 September 2023
Unprompted review
Reply from Zapmed
Thanks, Damien for your review, glad to hear you enjoyed your Contro experience!
Great service
Honestly the doctor consultation was great and they prescribed the best contraceptives, delivery was bit shakey but the sorted it out in a day and I got my parcel! They agents continuously checked on and updated me through out the process!
Absolutely recommend
15 September 2023
Unprompted review
Reply from Zapmed
Thanks for your review, we're sorry to hear about your delivery, but also great to hear how fast our team reacted. Looking forward to continue serving you!
My medication was delivered on time and…
My medication was delivered on time and in the right quantities.
23 August 2023
Unprompted review
Reply from Zapmed
Thanks for the review, Regis!
I ordered on the Tuesday and received…
I ordered on the Tuesday and received my products on the Wednesday. Outstanding service.
6 September 2023
Unprompted review
Reply from Zapmed
Thanks for the review Gareth, glad to hear you enjoyed your Contro experience.
The service was swift and reliable
The service was swift and reliable. The doctor prescribed effective medication! I'm happy that my symptoms have subsided
28 August 2023
Unprompted review
Reply from Zapmed
Great to hear we could assist you Mongiwa, hear if you need us in the future!
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