Excellent, friendly and speedy customer service. Jess managed to help me in less that 2 hours to assist with something that could take several days. Very happy with Zapmed.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I live in a village we don’t have a clinic and have to travel really far to reach a pharmacy or any type of medical facility. Zap Med has made it possible for me to receive my medication at home month... See more
I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... See more
Company replied
Contro has proven to be the most efficient and reliable go-to sexual health care provider for me. I signed up, got a consultation on the same day and had my medication delivered to me the next day. I... See more
Company replied
4.5
Excellent
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience indeed
13 February 2023
Unprompted review
Reply from Zapmed
Thank you for the review Liako! 😁
Friendly efficient professionalism
This was an experience of extreme efficiency.
Made an online appointment for a telephonic consultation with the doctor for Friday morning @ 8h00. A very profesional, friendly and to the point consultation and advice.
The medication was delivered (and paid for by the medical aid) the next morning just after 12h00. In Pretoria, after being dispathed from their pharmacy in Cape Town. The first time ever I saw the courier (Yanda) give an exact time countdown - in minutes- of when delivery will take place. And arrived within 5 minutes of their estimated time.
Highly recommended.
9 February 2023
Unprompted review
Reply from Zapmed
We are so glad you love our friendly, efficient and professional service! Thank you for such a lovely review Sieg! 💛
Amazing
Easy. Fast. Convenient. Everyone's super friendly. Just amazing. Im recommending this to every woman i know
30 January 2023
Unprompted review
Reply from Zapmed
Thank you for this awesome review Gerlene! 😁
Such a convenient service
Such a convenient service! So glad I don’t have to book a face to face consultation with a doctor and incur waiting times, costs etc just for a script. The doctors at Contro call you on time and get to the point and your order arrives 2 days later. Brilliant.
8 February 2023
Unprompted review
Reply from Zapmed
We are so glad you love our convenient service! Thank you for this awesome review Jayde 💛
Consultation process
9 February 2023
Unprompted review
Reply from Zapmed
Thank you for the review Ayanda 😊
Legit with fast delivery
Legit with fast delivery, they advised me on what to expect and what should be best med for me. Delivery literally took 2 business day.
1 February 2023
Unprompted review
Reply from Zapmed
We are so glad you love our service! Thanks for the review Amanda 😁
Reply from Zapmed
Thank you for the lovely review Anwar 😊
Great service
Great service. Excellent communication. Friendly staff and doctor. Very helpful and explained everything and answered any questions i might have had. Great company. Delivery was speedy and very promptly. Great all round experience.
22 January 2023
Unprompted review
Reply from Zapmed
We are so glad you love our great service! Thanks for this awesome review Lourens 😁
I was booked with a relevant Doctor…
I was booked with a relevant Doctor within a day and received my medication in 2 days. Very happy with the service
13 January 2023
Unprompted review
Reply from Zapmed
Thank you for this awesome review Neo! 💛
my medication was received on time
my medication was received on time. Thanks again.
22 January 2023
Unprompted review
Reply from Zapmed
We are glad you enjoyed using our efficient service! Thanks Cobly 😁
So convenient
Convenient telephonic consultation and meds arrived within a day.
8 January 2023
Unprompted review
Reply from Zapmed
Thank you for the review Jacqueline! 😊
Everything is simple and you won't be disappointed!!
Everything is simple and straight forward. The response and the next step is always clear and communicated immediately. I loved my phone call consultation with Dr. Wihcone Mouton as she made me feel so comfortable. My medication was delivered quickly and in time for me to take it. I am so grateful that Contro exists.
10 January 2023
Unprompted review
Reply from Zapmed
We are so glad that you love our convenient and simple service! Thanks for this lovely review Nompilo 💛
Delivery time was excellent.
17 January 2023
Unprompted review
Reply from Zapmed
Thanks for the review Deon! 😊
Convenient consultations
It is very convenient and the doctors are nothing short 9f brilliant.
This service is the best because i have anxiety of going to see the doctor.
16 January 2023
Unprompted review
Reply from Zapmed
We are so glad you love our service! Thanks for the review Lee 😁
Excellent service
Excellent service and friendly doctor. My pills arrived the very next day which was convenient for me. And so far I have no side effects to the pills.
2 January 2023
Unprompted review
Reply from Zapmed
Thank you for this awesome review Lolly! 💛
Excellent Service
Excellent Service, the virtual doctor was polite and friendly and I received my medication in 2 days. I wish I could give you guys 10 stars
3 January 2023
Unprompted review
Reply from Zapmed
We are so glad you love our excellent service! Thank you for this awesome review Kingsley! 😁
Reply from Zapmed
Thank you for the review Oswin! 😊
Always on time
Always on time, support personnel are so friendly and helpful.
3 January 2023
Unprompted review
Reply from Zapmed
Thank you for this lovely review Veruschka! 💛
Excellent service
28 December 2022
Unprompted review
Reply from Zapmed
We are glad you love our excellent service! Thank you for the review 😊
They are very friendly and I like how…
They are very friendly and I like how they prioritize my privacy. The process is very simple and fast
Including the consultation was great
18 December 2022
Unprompted review
Reply from Zapmed
Thank you for this awesome review Amahle! 😁
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.