FAKE! FAKE! FAKE! DO NOT WASTE YOUR TIME! I JUST GOT CHEATED BY THIS ZAPSURVEYS.. I OUT TO HAVE READ THESE NEGATIVE COMMENTS ABOUT THEM HERE BEFORE WASTING MY TIME AND INFORMATION WITH THEM, THEY... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
FAKE! FAKE! FAKE! DO NOT WASTE YOUR TIME! I JUST GOT CHEATED BY THIS ZAPSURVEYS.. I OUT TO HAVE READ THESE NEGATIVE COMMENTS ABOUT THEM HERE BEFORE WASTING MY TIME AND INFORMATION WITH THEM, THEY... See more
Company replied
$10 dollar cash out Mastercard = never received $14.75 =paypal they don’t send to the United States what the hell is that So I have total of $24.70 This company has the worst customer service ev... See more
They are not reliable when it comes to getting compensated for completing surveys. They take advantage of people that give honest input on products they research and rip off valuable people with hones... See more
Been With This The Worst Survey Site I've Signed Up With For Near A Year, Manage To Get 1 Payout And Thought I'd Keep As An Insanely Slow Payer, On 5th Feb 2025 Went To Cashout, And They're Claiming S... See more
Get $6.25 now just for signing up! Take high-paying surveys every day on Zap Surveys, get rewarded for your location, and get daily guaranteed cash. Zap Surveys is available on both iOS and Android devices. Take surveys for money now!
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
blocked after reaching $3.57 with mostly $.02 failed surveys accumulated. I would suggest doing only the larger legitimate survey sites through a browser and not risking with newer apps. zap is a scam for 99% of most people who are not special woke unicorn flying spaghettis monsters in the sky. And even then the sensitive little snowflakes will get offended and block you eventually for failing to grow more toxically radically left progressive enough of a citizen along with them - fast enough to their liking before getting locked out of the cult. This is the kind of moderator profile that runs 100% of commercial internet sites.
It does leave you with one cent often even if you have completed the survey. Seems not to be very transparent. Not just today but many times this has happened to me. And also it leaves you stuck right before you are about to cash out. I am using this app since long ago and this has always been the case.
This app is a scam. Don’t waste your time. It will be months of bs and terrible customer service
DONT!
Don't bother signing up with them. There are plenty of other paying survey sites.
I signed up, started completing surveys, first dodgy manoeuvre-
You can cash out at 5$, got to 5 dollars, they move the goal posts to $7.50, get to this target, its moved again to $10.
I reach $10 after a sh*t load of surveys,
Great, I can cash out, linked my PayPal, then your supposed to get a 4 digit code sent to your email to confirm your email for the PayPal transaction.
Dodgy manoeuvre No.2
No code! After numerous tries, no code.
So I get in touch with zap.
Dodgy manoeuvre No.3
I get an email from them after 3 days saying we have received your email and will be in touch in due course.
Dodgy manoeuvre No.4
Have heard nothing after 4 days. Sorry, nobody is that busy. Unless it's it 2 or 3 people.
If you want to work your butt off for nothing, these guys will work it for you, and work it dry!
They get $300 to $1500 dollars on one survey after they have sold on your personal details. So take heed, you will get milked for nothing.
So in a nutshell, Zap Surveys gives you empty pockets and a sore butt.
DONT!!!
You are asked to add personal details to get more surveys. But when you do, nothing happens. You’re just sent back to the same page.
There are hardly ever any surveys. If you do manage to find and complete one, you’re usually not paid for it. They make up some excuse after you’ve completed it, which stings even more when you’ve spent 40 min on a survey. You can’t reach customer support from the app and there’s no contact information available.
There are very few games/offers and none of them work.
Getting even one payout can take months and there’s no guarantee you’ll ever get there, or that the pay out will ever reach your account.
This is a complete waste of time. Steer clear!
Went to cash out only to find that they need to verify your I'd which doesn't get verified so they blocked my account after I wasted all that time doing surveys
I was blocked and I even don't know why , nobody is talking to you from the app admins . If you have to talk with someone from the app , you don't get any answers. Don't download it's worthless
My account was hacked and compromised. I got an email alert on my computer that I got compromise this morning so I go on the app and my account was blocked. They kept my money I had over eight dollars in the account avoid this company is a scam they will keep your money and block you and not send you a message. No email no text of the reason why your account is blocked. I’m filing a class action lawsuit on this company for keeping my money. And Better Business Bureau as well and a civil complaint the attorney general. Date: 3/22/25. Time: 10pm from: Christina.
Been trying to cash out all day, no customer service no email response no app response.
Conclusion is that it’s a scam website and company just using you to do surveys so that they get to keep the money for your work.
Avoid at all costs!
Don't waste your time!
I do a lot of survey sites and as this one was half way to a cashout I decided to put the time and effort in (wish I could get that back) and reach the threshold. Well I did that and it won't let me cashout. Just keeps saying there is an error when I try and connect to PayPal.
Really wonder why I have to connect it through which involves my email and password. They only need my PayPal email like other sites do.
This is not a legitimate site and I wish I had come here first.
I have changed my PayPal credentials to be on the safe side.
Avoid this app, you won't get paid and there could even be a security risk. Not worth it.
Been With This The Worst Survey Site I've Signed Up With For Near A Year, Manage To Get 1 Payout And Thought I'd Keep As An Insanely Slow Payer, On 5th Feb 2025 Went To Cashout, And They're Claiming Strange Behaviour On The Account And Requires Unlike Any Other Survey Site Major ID, In Spite Of My Details Being With Them And Bleating It's Because It's Costing Them Revenue, The BS Is Something I Suspected Some Time Ago Of Their Possible Being Identity Thefts By The Site! I've Just Closed My Account They Can Stuff My Earnt $10.60! Major ID For Surveys Sounds Way Dodgy!
download this app if you...
have time to waste
love being discriminated against
want customer service to ignore you
don't really want to get paid
love a headache trying to get paid
that's just a few problems you'll have dealing with this app but you don't have to take my word for it try it yourself IF you have time you'd like to throw away
If I could I wouldnt even give this scamming app 1 star I finally got $15 enough to cash out an then all sudden this scamming pathetic app blocks my account smh don't even waste your time💯
Low payouts for surveys. They let you fill them out for 20-30 minutes and then shut it off and say you don’t qualify and give you 1 or 2 cents. Terrible customer service. Very hard to get a hold of.
Not great guys. The surveys are in the 15 minutes for 15 pence brackets and takes a while to get to $!0. It said I could use it in the UK. Its very much a one reward cash out and move on to another site. When I finally got my $10 for Amazon it loaded the vouchers to Amazon US so I cant spend them. And my Amazon account was locked down when Zap linked to my Amazon account to pay up. I would avoid this like the plague.
I've tried to withdraw $10, 6 months ago and the locked me out so I couldn't withdraw. I've wrote customer service several times, with no answer
ZAP SURVEYS IS A SCAM. DON'T WASTE YOUR TIME !!!!!!!!!!!!¡
This zapsurvey is a joke. Don’t waste a minute on it. It won’t let me cash out it says submit ID fraudulent activity. I tried and it won’t except ID and they completely blocked my account. They owe me $10.83. Won’t let me off page just keeps saying submit identity. And to contact them but how? I’m stuck on that page. I guess they think they are keeping my money. They are horrible!!!!
Unable to cash out
Zap Surveys is a waste of time and effort
I contacted them which was also a waste of effort
If I could give them a zero rating, I would.
I registered and started taking surveys. When I was close to the minimum $10 cashout threshold, they blocked my account for no reason.
I sent them a message, and they still haven't replied.
Don't waste your time with these scamming clowns.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.