I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always buy my sweets from this company they have never let me down even if they have ran out of stock they always notify me when the stock is back in for me to buy
Company replied
Ordered from Zap sweets so many times ( I have a sweet tooth 🤣) and they always have what I want and the delivery is always very fast . I don’t even bother looking anywhere else for my sweet fix now... See more
Company replied
Excellent sweets at a great price! Speedy delivery too. Would highly recommend and will certainly use them again in the future.
Company replied
Company details
- #4 of 35 best companies in Sweet shop
Information provided by various external sources
Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.
Contact info
Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, United Kingdom
- info@zapsweets.co.uk
- zapsweets.co.uk
4.9
Excellent
493 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic quality and great prices and…
Fantastic quality and great prices and super fast delivery
1 November 2024
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Bought from Zap a few times now
Bought from Zap a few times now, excellent service, excellent quick advice when something is out of stock, will always use them.
5 November 2024
Unprompted review
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Great communication excellent packaging…
Great communication excellent packaging
nice toffee
30 September 2024
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Was brilliant being able to choose…
Was brilliant being able to choose which sweets we wanted
30 July 2024
Reply from Zap Sweets
Thank you for your kind review!
Brilliant company
Great communication, easy website, quick and thoughtful shipping, deffo use again
26 June 2024
Reply from Zap Sweets
Thank you very much for your kind review! We hope that your order was enjoyed!
Great service
Great service I received my order within 3 days shame about the sweets they have a strange taste so will look at other items next time but definitely use zap sweets again
26 June 2024
Reply from Zap Sweets
Thank you very much for your kind review and for your feedback on the items, this is something that i will ensure our team investigate and check on.
I stupidly put the incorrect address…
I stupidly put the incorrect address for delivery e mailed same day and within 5 mins the wonderful Chloe sorted out MY mistake🙈 perfect customer service couldn't ask for more! Thanks again ❤️
28 June 2024
Unprompted review
Reply from Zap Sweets
Thank you very much for your kind review and for the feedback on our customer service! We hope that your order was enjoyed!
Reply from Zap Sweets
Thank you very much for your kind review! We hope that your order was enjoyed!
Reply from Zap Sweets
Thank you very much for your kind review! We hope that your order was enjoyed!
Reply from Zap Sweets
Good morning, apologies that the product never arrived with you. I can see from the DPD tracking that 2 attempts were made to the delivery address but no-one was available to take the goods in.
As there was also no response to DPD's e-mail asking for your preferred further instructions, this has been returned to us. Our team have only just received this due to the bank holiday weekend so we will get a refund processed on this now for you.
Reply from Zap Sweets
Thank you for your recent order. We certainly have no plans to stop selling the Brays Welsh Mint Humbugs anytime in the future!
Good value for money and always great…
Good value for money and always great service fast delivery and fantastic sweets 🍬
25 January 2024
Unprompted review
Reply from Zap Sweets
Thank you for your kind review!
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