Dear Sir or Madam, We use your “Rescuer” theme on our website. Unfortunately, the Crocoblock plugins no longer work. When they are activated, the website only displays a general critical error. W... See more
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Had an issue with WP elementor. Tried to reach out to Elementor staff but no response. Contacted Template Monster support (Brittney) via chat. A problem that was plaguing us since last Friday... See more
Company replied
I had some random small issues from a theme I purchased that delayed my website from being complete. The customer support rep I receive was named Brittany and she was very professional and fix just ab... See more
Company replied
Really disappointed by this theme where customer service is extremely unresponsive (48 hours for a reply). And the theme is really poor quality. As I have an artistic activity, I wanted to in... See more
Company replied
Company details
- Web designer
- Affiliate marketing service
- Art supply shop
- Business-to-Business service
- Computer Accessories Shop
- Ecommerce solution provider
- Graphic designer
- Media company
- Software company
- Web collaboration platform
About Zemez, Inc.
Written by the company
Zemez, Inc. is the main contributor to TemplateMonster.com.
We are the success team of qualified and experienced designers & developers. We offer the largest collection of templates for landings, blogs, & stores; and provide 24 hours-a-day, 7 days-a-week technical assistance. Thank you for choosing Zemez, the Future of the Web!
We are the success team of qualified and experienced designers & developers. We offer the largest collection of templates for landings, blogs, & stores; and provide 24 hours-a-day, 7 days-a-week technical assistance. Thank you for choosing Zemez, the Future of the Web!
Contact info
525 NE 14 Avenue, FL 33301, Fort Lauderdale, United States
- info@zemez.io
- zemez.io
Breach of guidelines
Zemez tech support always help me and…
Zemez tech support always help me and find a solution for what I need.
30 July 2021
Unprompted review
Reply from Zemez, Inc.
Thank you, Gabriel! Your feedback is highly appreciated :)
Zemez, Inc. Team
Help on a common issue
Britney helped me on a common issue, so it was quickly resolved.
29 July 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
britney was a great help solved a…
britney was a great help solved a problem I had with a template .thank you very much for the time given.
27 July 2021
Unprompted review
Reply from Zemez, Inc.
Our Support agents are ready to go above and beyond if any confusion or difficulties while editing. Thank you for your review!
Zemez, Inc. Team
Quick and helpful
The support came quick and was really helpful! Thanks!
26 July 2021
Unprompted review
Reply from Zemez, Inc.
Thanks for sharing your experience!
Zemez, inc. Team
Much appreciate contribution from Britney…
Much appreciate contribution from Britney
I encounter with content in "Home" page didn't change after press update
She support quickly and clear.
Thanks
19 July 2021
Unprompted review
Reply from Zemez, Inc.
We'll be always there to guide you step by step from the beginning till the end of template's development :)
Zemez, Inc. Team
Amazing service from Britney
Amazing service from Britney! I add a lot of questions and she showed patience and efficiency.
Really appreciate that kind of services
19 July 2021
Unprompted review
Reply from Zemez, Inc.
Thank you for the review! Our technical operators are always ready to go a little beyond to provide sufficient and accurate assistance.
Zemez, Inc. Team
Britney was a great help
Britney was a great help! Answered all my questions thoroughly.
16 July 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
Reply from Zemez, Inc.
Mateusz, good to know that our team managed to provide you with all required assistance :)
Zemez, Inc. Team
Britney was very suppotive and helpful.
7 July 2021
Unprompted review
Reply from Zemez, Inc.
Good to know that our team managed to provide you with all required assistance :)
Zemez, Inc. Team
I needed to understand the process of…
I needed to understand the process of adding new pages to my website and I was afforded the opportunity to discuss this with Britney and she delivered just as i needed. Thanks
2 July 2021
Unprompted review
Reply from Zemez, Inc.
Zemez does the best to provide high-qualified templates and well service. Thank you for choosing us among others!
Zemez, Inc. Team
Reply from Zemez, Inc.
Your feedback is highly appreciated :)
Zemez, Inc. Team
Reply from Zemez, Inc.
Thank you, Anup! Your feedback is highly appreciated :)
Zemez, Inc. Team
Awesome support!
The support (Britney) helped me very fast and great! 5 Stars!
30 June 2021
Unprompted review
Reply from Zemez, Inc.
Your feedback is highly appreciated :)
Zemez, Inc. Team
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
Flexible Zemez's Eco-Tech Template
Great template (Eco-Tech) & very flexible. More importantly, the support team answered my queries and to my satisfaction. Would highly recommend them
17 June 2021
Unprompted review
Reply from Zemez, Inc.
Charles, we provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
I just got a lot of help from Britney
I just got a lot of help from Britney. She really solved me with a plugin licensing issue. Thank you so much Britney.
15 June 2021
Unprompted review
Reply from Zemez, Inc.
Lorenzo, thank you for this review! Our team is always ready to provide you with some extra help. Thank you for choosing our services!
Zemez, Inc. Team
Great help wih theme installation and plugins
I just got quiet some great help from Britney. She really sorted me with a problem about theme installation and plugins. Thanks so much Britney.
11 June 2021
Unprompted review
Reply from Zemez, Inc.
Paul, thank you! The best part of our work is to get reviews like this one. Thank you for choosing us!
Zemez, Inc. Team
Rude, unprofessional and unhelpful
Contacted them because for some reason they responded on the ticket I had opened on TemplateMonster regarding a theme I purchased. Only after a day of chatting did they clarify that they have no connection to the theme and that everything and anything they do would be custom as they are not related to the theme. It was not clear why they were on my ticket, and they seem unfamiliar with basic ecommerce concepts like layered navigation.
Also, the FB messenger rep was rude and unhelpful.
Unimpressed.
7 June 2021
Unprompted review
Reply from Zemez, Inc.
Dear Ariel, we regret that the theme caused you difficulties. As we replied to your in the Facebook, we provide support for the Zemez themes only.You bought the theme at TemplateMonster marketplace from the XtremeThemes Vendor. Kindly contact their help and they would be glad to help.
Thank you for your excellent support
Thank you for your excellent support. All questions are answered and the solutions are all great.
31 May 2021
Unprompted review
Reply from Zemez, Inc.
Thank you, Andreas! Your feedback is highly appreciated :)
Zemez, Inc. Team
good experience good support
28 May 2021
Unprompted review
Reply from Zemez, Inc.
Thank you, Jen! Your feedback is highly appreciated :)
Zemez, Inc. Team
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