Dear Sir or Madam, We use your “Rescuer” theme on our website. Unfortunately, the Crocoblock plugins no longer work. When they are activated, the website only displays a general critical error. W... See more
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Had an issue with WP elementor. Tried to reach out to Elementor staff but no response. Contacted Template Monster support (Brittney) via chat. A problem that was plaguing us since last Friday... See more
Company replied
I had some random small issues from a theme I purchased that delayed my website from being complete. The customer support rep I receive was named Brittany and she was very professional and fix just ab... See more
Company replied
Really disappointed by this theme where customer service is extremely unresponsive (48 hours for a reply). And the theme is really poor quality. As I have an artistic activity, I wanted to in... See more
Company replied
Company details
- Web designer
- Affiliate marketing service
- Art supply shop
- Business-to-Business service
- Computer Accessories Shop
- Ecommerce solution provider
- Graphic designer
- Media company
- Software company
- Web collaboration platform
About Zemez, Inc.
Written by the company
Zemez, Inc. is the main contributor to TemplateMonster.com.
We are the success team of qualified and experienced designers & developers. We offer the largest collection of templates for landings, blogs, & stores; and provide 24 hours-a-day, 7 days-a-week technical assistance. Thank you for choosing Zemez, the Future of the Web!
We are the success team of qualified and experienced designers & developers. We offer the largest collection of templates for landings, blogs, & stores; and provide 24 hours-a-day, 7 days-a-week technical assistance. Thank you for choosing Zemez, the Future of the Web!
Contact info
525 NE 14 Avenue, FL 33301, Fort Lauderdale, United States
- info@zemez.io
- zemez.io
Breach of guidelines
I didn't have any questions either
1. Everything was quick.
2. Everything is accurate.
3. The prices are adequate.
25 March 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
More great service from Britney
Patient, polite, always ready to answer my dumb questions. Britney is awesome!
18 March 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
Fast and accurate support
After spending hours researching how to disable showing stock quantities and trying various combinations of custom css and changing the inventory settings in WooCommerce without success I finally reached out to Zemez. I was not even sure if it was a theme issue or not but figured it would not hurt to ask the question. I wish I had contacted them sooner. Not only was their response quick but they were able to provide me with the custom CSS that I would not have been able to discover on my own. Great support!
18 March 2021
Unprompted review
Reply from Zemez, Inc.
Thanks for sharing your experience! Please, do not hesitate to contact us anytime when in need of professional advice! :)
Zemez, inc. Team
Britney was awesome!
I was helped by Britney today and it's been a great experience! Despite being assisted via Chat support, it didn't feel impersonal at all. Thanks so much for helping me with my problem so quickly, Britney! :D
16 March 2021
Unprompted review
Reply from Zemez, Inc.
Britney always has a solution to suggest. We are glad that you've got her as your assistant!
Zemez, Inc. Team
Britney was wonderful
Britney was wonderful. She helped me so much. Bravo, and many thanks to her !
12 March 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
Great service and worth asking for help
I had some random small issues from a theme I purchased that delayed my website from being complete. The customer support rep I receive was named Brittany and she was very professional and fix just about everything during our chat session. One thing requires a ticket but I feel very confident it'll be taken care of.
11 March 2021
Unprompted review
Reply from Zemez, Inc.
Thank you for appreciating the service provided by our technical specialists!
Zemez, Inc. Team
Every now and then I need support
Every now and then I need support - and get it!
All the staff is pretty friendly, fast and helpful; today I got in touch with Britney a few times and within no time --> from issue to solution.
Thanks Zemez!
11 March 2021
Unprompted review
Reply from Zemez, Inc.
Zemez does the best to provide high-qualified templates and well service. Thank you for choosing us among others!
Zemez, Inc. Team
Fast and Perfect
9 March 2021
Unprompted review
Reply from Zemez, Inc.
Thank you! Your feedback is highly appreciated :)
Zemez, Inc. Team
Positive impressions
I can't say that I've experienced the excitement of this service - but everything works, everything works and that's certainly great news.
8 March 2021
Unprompted review
Reply from Zemez, Inc.
Thank you for appreciating the service provided by our technical specialists!
Zemez, Inc. Team
This is a great team
This is a great team, answered questions and responded promptly, all my questions were resolved, Thanks a lot.
8 March 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
Britney its good
5 March 2021
Unprompted review
Reply from Zemez, Inc.
Thank you! Your feedback is highly appreciated :)
Zemez, Inc. Team
Britney was great help
4 March 2021
Unprompted review
Reply from Zemez, Inc.
Zemez does the best to provide high-qualified templates and well service. Thank you for choosing us among others!
Zemez, Inc. Team
I cannot fault the customer service…
I cannot fault the customer service that I received on this occasion.
Britney dealt with my problem effectively and in a prompt manner. I am extremely happy with my experience.
4 March 2021
Unprompted review
Reply from Zemez, Inc.
Thank you, Shaun! Your feedback is highly appreciated :)
Zemez, Inc. Team
Excellent support
Professional and fast to solve important problems and answer any question.
4 March 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
Megan is the best!
3 March 2021
Unprompted review
Reply from Zemez, Inc.
Thank you, Mark! Your feedback is highly appreciated :)
Zemez, Inc. Team
Reply from Zemez, Inc.
Britney always has a solution to suggest. We are glad that you've got her as your assistant!
Zemez, Inc. Team
Britney was fantastic customer support
Britney was fantastic customer support
Thank you, Britney, for helping me with my website issues. I was quite stressed until you resolved my issues.
I appreciate your support very much.
Very professional and efficient.
1 March 2021
Unprompted review
Reply from Zemez, Inc.
Thank you! Your feedback is highly appreciated :)
Zemez, Inc. Team
Britney was of great help
Britney was of great help. The Zemez team wasn't able to help me for everything, but the customer service is globally really good :)
1 March 2021
Unprompted review
Reply from Zemez, Inc.
We'll be always there to guide you step by step from the beginning till the end of template's development :)
Zemez, Inc. Team
Britney was REALLY fast for the…
Britney was REALLY fast for the TemplateMonster support, and was quick in resolving my issue.
26 February 2021
Unprompted review
Reply from Zemez, Inc.
The best part of our work is to get reviews like this one. Thank you for choosing us!
Zemez, Inc. Team
Britney's excellent service.
26 February 2021
Unprompted review
Reply from Zemez, Inc.
We provide fast and efficient service. Great to know it's an advantage for you :)
Zemez, Inc. Team
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