ZenHotels Reviews 5,236

Very nice apartment.
Perfect location.
Good communication.
Very recommended!

This property is very nice. People are so friendly, very near to metro station, busstop , Super markets . It is very good for a family to stay . The rooms are spacious.

Great price. Also had to cancel and rebook. Refund was quick. You get quick email for bookings and really I was happy with the rate offered.

It was a smooth and seamless experience of booking hotels in Russia through the app. The rooms were as per description and check in experience was excellent.

Great app. Easy browsing and booking process.
Very good prices, so save money and use this app.

Absolute scam company. Didn’t respond to an email that was sent 1 minute after booking and then charged the full amount noting ‘they hadn’t been contacted’.
When showed evidence of the contact, they again didn’t respond. Do not book these scammers

Great hotel brilliant location and the price on Zen hotels was brilliant so much cheaper than other sites

I’m genuinely blown away by the service I received. This travel company managed to secure a full refund for a booking that was supposed to be non-refundable—something I honestly didn’t think was possible.

From start to finish, their support was exceptional. This refund has made a huge difference for my family and taken a massive weight off our shoulders.

What really stood out was their dedication, professionalism and persistence. They didn’t just give a standard response—they truly went above and beyond to help us, and that level of care is rare.

They’ve absolutely earned my trust and future business. I can’t recommend them highly enough—thank you again for everything!

Easy to book, quick, efficient , will definitely be using again.

Location 10/10
Staff- 10/10
Breakfast-10/10

Overall - 5 stars

Location is in Town and they do have free transport and tea all time free

Very good location. Close to pretty much everything. Room is comfy. Staff is helpful. Restaurant at the hotel also good.

The room I booked was exactly what the photo of it looked like on Zen website. Got the room at a great price. Won't hesitate to use Zen when they turn out to be the cheapest for a room that interests me.

Price wise and location wise it’s very good !! Choose business premium room as it’s good , clean and spacious as well as not expensive . Standard rooms are not good . Make sure you have cash Rubels with you as hotel is not accepting any other currency even cash USD & Master/Visa cards won’t work in Russia .
Location is very good and a minute walk to VDNK Metro , and right opposite to VDNK Park . Also close to Moscow TV tower.
Hotel is always crowdy with guests as most of my stay , there were groups of school children staying for some sort of competition. And reception is little hectic .
One thing which is not good is WiFi . It’s not good .

Good Location, nice staff, good breakfast
Wi- fi was not good
If i go oran i go there again

Good Price and Good Location.Room is very clean.Employee of hotel helpful everything.

Perfect stay in this traditional stone house boutique hotel in the heart of Birgi village with an enclosed courtyard garden that servces the BEST Turkish breakfast and hospitality.

I use often other famous websites... This is the first but it will be not the last one. I found an hotel that the others web site doesn't appear