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Company details

  1. Software company
  2. Software Vendor
  3. Web collaboration platform

Information provided by various external sources

Connected space for product teams. Handoff designs and styleguides with accurate specs, assets, code snippets—automatically.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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1-star

No history of asking for reviews

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2.6

All reviews

(4)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing Experience with Zeplin Services

I am Hristo from Serpact.
I regret to express my dissatisfaction with the services provided by Zeplin. One of the major issues I've encountered is the unjustified billing for a board that does not belong to us.
Despite bringing this matter to the attention of their support team, I have not received the necessary assistance to rectify the situation. The lack of support and responsiveness from their customer service has been particularly frustrating.
I believe that a company should prioritize addressing customer concerns promptly and efficiently, but unfortunately, this has not been my experience with Zeplin.
Overall, the negative aspects of my interaction with Zeplin, including the unjustified charges and inadequate support, have left me with a sense of disappointment and frustration. I hope that the company takes this feedback seriously and works towards improving their services and customer support in the future.

15 December 2022
Unprompted review
Rated 1 out of 5 stars

Absolute opacity and abusive charges

Absolute opacity and abusive charges. Migrating from the free account was a nightmare and customer service certainly seem to work hard to make a mess and steal your money. Appalling behaviour.

12 June 2023
Unprompted review

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