Zerowaterfilter Reviews 

5,233
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Heard about ZeroWater via Square Mile Coffee Roasters, unfortunately they can’t stock ZeroWater products any more and so. I had to use their EU website instead. However zerwater were very efficient... See more

Rated 3 out of 5 stars

The product itself is fine. The delivery however isn’t. There was a slight delay, which is ok. However, after that the delivery company sent email notifications twice saying the recipient wasn’t home... See more

Rated 5 out of 5 stars

I had an issue with an older ZeroWater pitcher, and although it took some back and forth, the support team went beyond what they were obliged to do and resolved the problem very generously. I really a... See more

Rated 4 out of 5 stars

As a whole experience, it was good. But while ordering, it wasnt smooth. I have to go through some errors. Hopefully you will rectify this moving forward. The filters and the discount option is very g... See more


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4.3

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.3

All reviews

(5,233)

722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I am enjoying the size of my dispenser…

I am enjoying the size of my dispenser and the comprehensive leaflet provided. Replacement filters were easy and promptly acquired...
Water tastes great !
Unfortunately the TDS Meter doesn't really work, would be good to know when to change filters and to see purity of water

24 March 2026
Rated 2 out of 5 stars

Disappointing, after being a customer for years

Delivery was delayed by nearly 2 weeks. No goodwill offered, even after I pointed out there should be. I have been a customer for a few years now. Disappointing.

8 April 2026
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Reply from Zerowaterfilter

Good afternoon,

I hope you understand that, at that time, we had only just started selling in the UK. Prior to this, your order had been placed with a different company.

At that stage, our stock sold out very quickly, as we wanted to assist all customers who had been waiting for our products to become available. We therefore kindly ask for your understanding regarding the situation at that time.

We are pleased to say that things are now running much more smoothly, and our stock levels have now been brought back up to the required level.

Thank you in advance for your understanding.

Kind regards,

Rated 4 out of 5 stars

The water filters very fast

The water filters very fast, I wonder if it is doing its thing properly. The TDS tester does not fit well in the cavity above the tap... water taste is good but time will tell how good the system is.

6 April 2026
Rated 4 out of 5 stars

The filtration system works great

The filtration system works great. At least according to the prepackaged meter. The filtered water does taste really bland though. But otherwise great product, we will see how long the filter lasts.

6 April 2026
Rated 5 out of 5 stars

Thank you ZeroWater,

I found this company when watching a YouTube cannel (Project Farm). He was testing various water filtering systems. ZeroWater really impressed me with their results.So, I looked up a UK website, checked out the various options and placed an order. I am delighted to say they lived up to my expectations in every way. My water now has Zero TDS (total dissolved solids) and tastes beautiful. I can't believe how poorly my usual water filter performed performed. Thank you ZeroWater,

26 March 2026

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