Second time for us . Very easy website. Clear information and directions on where to pick up your rental car. No hidden charges and low deposit! Free additional driver . The whole experience is so m... See more
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Review summary
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What people talk about most
Reviews shaping this summary
A game changer. I hate hiring cars. So many poor/shady operators. Zest was brilliant start to finish. Extremely clear communications - particularly about us being fully insured and being able to decli... See more
Company replied
I've booked through Zest a number of times, so far so good. As a broker they seem very organised and fair. A recent booking via Centauro at Malaga went with out a hitch and the benefit booking through... See more
Company replied
It was a simple process, Zest kept us informed at various stages throughout the process. The car supplier didn't quibble on anything just took our details, licence, credit card impression. They gave u... See more
Company replied
Company details
- #9 of 25 best companies in Car rental company
- #15 of 38 best companies in Car rental service
- #1 of 10 best companies in Search engine company
Written by the company
Zest Car Rental is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental - Car Hire Made Simple
Written by the company
- Excess Protection as Standard
- By including insurance to cover your excess, or negotiating no excess with rental providers, we keep you protected when others don’t.
- Keeping Things Simple
- From easy-to-understand terms and a simple booking process, you’ll find car hire with us straightforward and stress-free.
- The Best Service
- We hand-pick only the best rental providers, so you don’t have to. This is backed up by our 24/7 customer service should anything go wrong.
- Which? Recommended Provider
- We've achieved the coveted Which? Recommended Provider accolade. The first and only car hire broker to achieve such status. We've also topped the Car Hire Brokers chart for the past 6 years.
Contact info
Nelson House, NR19 1DJ, Dereham, United Kingdom
- +44 (0)1362 852288
- info@zestcarrental.com
- zestcarrental.com
4.8
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from Zest Car Rental
Hi Charles Morgan,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you experienced our fast and efficient service!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Always a good experience with Zest and…
Always a good experience with Zest and the local provider, Sicily by Car in Saranda Albania
15 September 2026
Reply from Zest Car Rental
Hi Lisa Vollenweider,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you consistently have a good experience with Zest and our local provider, Sicily by Car, in Saranda, Albania.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Friendly greeting at the car hire desk…
Friendly greeting at the car hire desk and likewise getting the car.
15 September 2026
Reply from Zest Car Rental
Hi Thomas Black,
Thanks for taking the time to leave positive feedback. We're delighted to hear you received a friendly greeting at our car hire desk and had a smooth experience when collecting your vehicle.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Good communication
Good communication, easy to follow pick up instructions. Good prices
15 September 2026
Reply from Zest Car Rental
Hi Anne Sheridan,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you found our communication clear and the pick-up instructions easy to follow.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Recommended.....
From booking the car through Zest Rental, and picking it up from Record Go, it was a smooth, easy, and pleasant transaction. I would certainly recommend both companies, and I would certainly use them again in the future.
6 September 2026
Unprompted review
Reply from Zest Car Rental
Hi Dkc,
Thanks for taking the time to leave positive feedback. We're delighted to hear your experience, from booking with us to picking up with Record Go, was such a smooth, easy, and pleasant transaction! We truly appreciate your kind recommendation.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
The price was fab so was the car !!!
The price was fab , the car was brand new .. excellent service as always .!!! Wouldn’t book with anyone else!!!*****
14 September 2026
Reply from Zest Car Rental
Hi Dean Miller,
Thanks for taking the time to leave positive feedback. We're absolutely thrilled to hear you consistently find our prices excellent and enjoy driving a brand new car!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Mr Michael Golding,
Thanks for taking the time to leave positive feedback. It's wonderful to hear that you appreciated our prompt service and friendly team.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent Service from the airport…
Excellent Service from the airport branch. It was easy to pick up the car, and everything was clearly explained. The drop off was even easier with someone outside the airport picking the car up, so we could get on with getting the airport services.
9 September 2026
Reply from Zest Car Rental
Hi Sheilesh,
Thanks for taking the time to leave positive feedback. We're delighted to hear that you found both your car pickup easy with everything clearly explained, and that our convenient drop-off service helped you with your airport departure.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Great company
Great company, professional and very easy to book,great price too. I even had a text sent from them saying if flight was delayed let them know and they would inform the rental company.
Love the fact they have a contact number
4 September 2026
Unprompted review
Reply from Zest Car Rental
Hi Ts,
Thanks for taking the time to leave positive feedback. We're especially pleased you found our booking process easy and valued the proactive communication regarding flight delays, as well as the peace of mind our contact number provides.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Zest is my go to hire company
Zest is my go to hire company, it’s not the cheapest but ticks all the boxes with no hidden fees and good vehicles. Easy on line booking and contactable.
25 May 2026
Reply from Zest Car Rental
Hi William_holroyd,
Thanks for taking the time to leave positive feedback. We're so pleased to know that our easy online booking process and commitment to no hidden fees consistently ticks all the boxes for you.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Top Marks
Good value, easy pick up and drop off. Above all though, fair and trustworthy. Have used Zest for 4 or 5 years in a row for car hire from Faro Airport.
25 August 2026
Unprompted review
Reply from Zest Car Rental
Hi Mark Allan,
Thanks for taking the time to leave positive feedback. We're thrilled to know you appreciate our good value, easy pick-up and drop-off, and especially our fair and trustworthy approach, having used us repeatedly for Faro Airport.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Car hire
Obtained a hire car we needed from Europcar with no fuss and at a reasonable price.
3 September 2026
Reply from Zest Car Rental
Hi Paul,
Thanks for taking the time to leave positive feedback. It's fantastic to know you experienced a fuss-free process and found a great price for your Europcar rental.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Good car rental provider.
Easy to use website, good choice of vehicles and rental companies. Easy to book and good follow up service.
9 September 2026
Reply from Zest Car Rental
Hi Michael,
Thanks for taking the time to leave positive feedback. We're so pleased you found our booking process straightforward and appreciated the variety of vehicles and rental companies we offer.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Zest make renting a car easy and stress…
Zest make renting a car easy and stress free with their collision damage waiver zero excess and free cancellation, and for just a little more we took out the top up insurance. Good value for money. We always use Zest.
1 September 2026
Reply from Zest Car Rental
Hi Miles,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that our zero-excess collision damage waiver and free cancellation helped make your car rental experience easy and stress-free, and that you find us good value for money!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Was surprised with how gd they were u…
Was surprised with how gd they were u see the reviews of the other places and fear the worst but genuinely have nothing bad to say. Very well priced especially as I was 21 yrs old best way to avoid unnecessary insurance
14 September 2026
Reply from Zest Car Rental
Hi Christopher Burr,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that we exceeded your expectations and that you found our pricing to be great value, especially as a 21-year-old looking to avoid unnecessary insurance.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Great service, again!
Service, convenience, affordability and reliability.
5 September 2026
Unprompted review
Reply from Zest Car Rental
Hi Russell,
Thanks for taking the time to leave positive feedback. We're so glad to hear that our service, convenience, affordability, and reliability met your expectations.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
As always Zest Car Rental
As always Zest Car Rental, is a fantastic platform to view the cars you would like to rent at the prices that you want to pay. Even better is the service they provide, from the easy booking system and car cover required and providing the correct documentation in advance for you to take to the rental provider. I have and always recommend Zest Car Rental to all my friends and family.
Please don’t hesitate in using this company
6 September 2026
Unprompted review
Reply from Zest Car Rental
Hi Trev Wilkins,
Thanks for taking the time to leave positive feedback. We're delighted to know you appreciate our easy booking system and the proactive way we provide necessary documentation, and especially that you recommend Zest Car Rental to your friends and family.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Stress free and hassle free car rental…
Stress free and hassle free car rental at Faro Airport. Very quick service for pick up and drop off with professional staff. Everything is explained on website when booking the car so there are no extra costs on arrival. I always use Zest when I’m travelling.
29 August 2026
Unprompted review
Reply from Zest Car Rental
Hi Corina Dooley,
Thanks for taking the time to leave positive feedback. We're delighted to hear you consistently enjoy a stress-free and hassle-free experience with our quick service and professional staff at Faro Airport. We also appreciate you highlighting our transparent pricing with no extra costs on arrival!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Efficient and friendly
I aways find Zest very helpful and efficient. Their service is second to none. Extremely trustworthy. Would always recommend them!
5 September 2026
Unprompted review
Reply from Zest Car Rental
Hi Jonathan Evans,
Thanks for taking the time to leave positive feedback. We're thrilled to hear you consistently find our service helpful and efficient, and that you trust us for your car rental needs.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Friendly service shame about the ending
Friendly service. Catch a quick minibus from airport to office . Would have given 5* if they hadn’t quoted an extra £150 to have the car one more night when we were stranded because of air traffic control . We had already booked a car for 10 days and returned, but due to flight being cancelled on 8th September and we had to travel to Alicante to catch a flight the next morning I asked if we could rent the car for another 12 hours and drop at Alicante airport , but was quoted more than a taxi !!!!!! Shame as up until that point I thought they were great .
8 September 2026
Reply from Zest Car Rental
Hello L,
Thanks for taking the time to leave positive feedback.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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