Zestrefunds Reviews 

Done an application in December 2022 and was told 8-10 weeks it’s now July every time I phone up I am told there waiting for Hmrc but hmrc are saying they haven’t sent the relevant paper work I did advise zest of this in February but still Notting don’t bother with zest there I probably a million companies that could do a lot better these are cowboys

Filled in the application process smoothly. Didn’t hear anything back in two months. Called for an update and they said my application was rejected due to the accountant entering my job title incorrectly. Didn’t even bother to let me know. Updated the info and it got rejected again due to the company I work for. My entire office had completed the process and got paid except me. Discrimination much? Zest didn’t even respond when I filed a complaint. Waste of time. They are just after your money and nothing else. Don’t bother. Better companies out there

Submitted my application on 22nd December 2022 and i am still waiting for my refund 6 months later despite being told 3-5 weeks. Every time i call to chase zest tell me its with hmrc and tell me nothing else

My 1st time at doing a claim and the process was very easy and straightforward. My estimate claim amount was slightly lower but I was very happy with the amount received. Brilliant staff and would recommend.

Brilliant service, got my refund today extremely happy and helpful staff

Zest refunds made this process very easy for myself, they explained the process very clearly and explained it would take 4-6 weeks for me to receive my refund. Everytime I called or emailed in for an update the customer service team were very helpful in providing me with exactly where I was with my claim. The only negative I can say is I received a little bit less then what was estimated I was estimated £2300 ish and received £1900 but when questioned why it was lower zest refunds team explained that It was an estimated amount and it was down to HMRC to decide how much I was entitled to.

I recently received a tax refund and I couldn't be happier with the process. The entire experience was seamless and stress-free.
The filing process was simple and straightforward, I was able to submit all the required documents and information easily and efficiently, and I was kept up-to-date with the status of my refund throughout the process.
When I received notification that my refund had been processed and was on its way, I was thrilled. The refund arrived promptly and was for the full amount that I had anticipated, which was a huge relief.
Overall, I am extremely satisfied with the level of service that I received. The entire process was smooth and hassle-free, and I would highly recommend Zest refunds.