It was a gift for my husband and I’ve never seen him happier with a present. He’s a huge Harry Potter fan, and we added our family photos — now we have our own magical clock at home. The packagin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The purchasing experience went smooth and quick, I was able to customize without any issues. I am in the States so the shipping obviously takes awhile but it came in perfect condition. Easy to put up,... See more
The WEASLEY FAMILY 3D WOOD CLOCK is amazing. It is made with quality materials, and it arrived lovingly packed in a nice box. I would definitely recommend Zewood to friends when they want a thoughtful... See more
I couldn’t be happier with my ZeWood maps! I was looking for some fantasy maps to put on the wall of my office and when I found ZeWood I was so excited! I ordered 4 of the Large size maps to displ... See more
Company details
Written by the company
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- hello@zewood.co
- zewood.co
4.6
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality made product which fulfille…Advent Calendar
Quality made product which fulfilled all my expectations.
14 December 2025
Amazing product
I have purchased a few maps from the company love the quality and the workmanship is amazing very detailed and very clean visually
5 January 2026
Unprompted review
Everything you hope it is
The purchasing experience went smooth and quick, I was able to customize without any issues. I am in the States so the shipping obviously takes awhile but it came in perfect condition. Easy to put up, everything I imagined. The magnets are incredibly sturdy to hold heavy keys but use is very easy, keys come on and off easily. SO happy with my purchase.
29 November 2025
Unprompted review
Very worth it
Shipping took a while but very worth it. Detail is incredible, size is perfect, and customer always responded promptly with clear and helpful responses.
28 November 2025
Unprompted review
Beautiful item
The map is beautiful and exactly as described. The inscription also turned out really well. This was a Christmas gift for my husband, and he absolutely loves it!
28 November 2025
Quality
Seller shipped the item quickly. It is great looking and comes with the hardware to hang. Looks Excellent
4 December 2025
You won't be disappointed!
At first I was pessimistic, I really didn't know if I dared to buy the wood map because it might get damaged during shipping.
But I was so wrong!
Everything was perfect: The size, the quality, the shipping.
Now it's hanging on the wall, and I say like Gollum: "My precious".
29 November 2025
Quick delivery, high quality
Quick delivery, very transparent. Absolutely stunning clock. My sister will love it!
4 December 2025
Great service and quick shipping
The buying process was pretty easy and shipping was faster than I expected. I was able to track the path of the package and it was delivered on time by the promised date. Very happy with the service.
29 November 2025
Still haven't got my package....
27 November 2025
Reply from ZeWood
Hi! We’ve already received delivery confirmation in our private conversation and are happy to hear that everything is now okay.
We appreciate it if you could take a moment to update your review here as well. Thank you for your time and understanding!
Excellent service and beautiful product
26 November 2025
I ordered it in November
I ordered it in November. It’s almost Christmas and I still haven’t seen it 3 to 7 business days. They said it was on the way. It’s still not here.
24 November 2025
Reply from ZeWood
Hello! We’ve already confirmed delivery together in our private conversation and are glad to know everything has been resolved.
We would appreciate it if you could update your review here as well.
Item did not arrive
I still have not received my order that was placed over 3 weeks ago. It was a gift for my grandson. Now I have to buy another gift
28 November 2025
Reply from ZeWood
Hi! We’ve since received delivery confirmation in our messages and are happy that everything arrived safely.
If you have a moment, we’d appreciate you updating your review here, too.
Great map , love the details
Love the map - all the details and careful packaging. Very prompt and helpful customer service.
26 November 2025
Craftsmanship is superb!
25 November 2025
Very impressed with customer service
Review updated: I have updated my review to 5/5 stars purely out of the customer service and not seeing the product at all.
Customer service was extremely responsive and helpful. Once I receive the product I can update my review again. But if my experience has been anything like dealing with not receiving my product I know they’ll do what they can to make it right.
Old review:
It’s now five days after the expected delivery date and I have not received the clock I purchased. Once, I get it the review will change. But as of now I can only give it a 1 star.
24 November 2025
Reply from ZeWood
Hi!
We’re very sorry to hear about the delay with your delivery. Our team has already reached out to you via email, and we’re currently awaiting your response so we can resolve this issue as quickly as possible.
We’re here to help and want to make sure you receive your clock soon.
A work of art and great customer service
The advent calendar is an absolute work of art. The detailing is breathtaking down to the metal hinges on each door. Also some of the best customer service I've ever had. There was a glitch in the delivery address and Zewood was incredibly responsive in getting it fixed.
9 December 2025
Great packaging and product! Will shop here again for sure.
Great packaging and the product (Avatar wall clock) was beautiful!
20 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.