I am so pleased I found the Zextons website, after searching for a new samsung phone. Looking at many other sites and comparing the prices, this one was the best! Phone nearly £200 cheaper, a real b... See more
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Ordered Samsung Galaxy S25 Ultra 512GB. Device arrived quickly, factory sealed and exactly as described. Model was correct (SM-S938B/DS), brand new and fully working. Customer support responded... See more
Company replied
Was a little hesitant ordering from a company not known to me but glad I did! Samsung A56 5G ordered at great price. Arrived by Royal Mail next day. Brand new, sealed box as expected, well packed. Pro... See more
Company replied
Wasn't shore whether to purchase from these people but went ahead with ordering once l had checked out they were legit! 5 star from start to finish. Phone arrived following day was in immaculate cond... See more
Company replied
Company details
- #6 of 73 best companies in Mobile Phone Shop
- #11 of 53 best companies in Mobile Phone Accessory Shop
- #4 of 25 best companies in Cell phone recycling and unlocking service
- #38 of 90 best companies in Computer & Accessories store
- #37 of 82 best companies in Computer Shop
- #2 of 19 best companies in Mobile phone repair shop
About Zextons - Tech Store
Written by the company
🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech
At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.
We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.
💚 Why Choose Zextons?
- ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
- 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
- Excellent (Grade A) – Like new condition
- Good (Grade B) – Light cosmetic wear
- Fair (Grade C) – Noticeable signs of use but fully functional
- 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
- 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
- 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
- ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.
🛍️ Shop Our Bestsellers
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Apple iPad 8th Gen (2020)
Samsung Galaxy S25 Ultra
Apple iPhone 12 (Unlocked)
Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!
Our Promise to You
Written by the company
- We’re committed to your satisfaction!
- At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
- Sustainable Tech, Trusted Quality
- Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
- We treat every customer like family.
- With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.
Our Shipping Promise
Free Next-Day Delivery
Enjoy free and fast UK delivery on every order!
All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.
Contact info
27 Church Street, WA10 1AX, St Helens, United Kingdom
- 03333448541
- hello@zextons.co.uk
- zextons.co.uk
Free UK Next-Day Delivery
4.8
Excellent
777 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast dilivery and I love my phone comes…
Fast dilivery and I love my phone comes with all the protection equipments and prices are very affordable will use zaextons in the future and highly recommend thanx
26 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that your delivery was fast, that you love your phone, and that you were pleased with the protection accessories included. It is also great to know that you found our prices affordable and that you would use Zextons again in the future.
Your recommendation means a lot to us. Thank you for choosing Zextons.
Kind regards,
Zextons Team
First class ..brilliant experience
Cannot fault this business at all certainly up there with the best 👌..don't hesitate if your thinking of buying..keep up this good work that's why it's a 5 ***** thanks
2 March 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you so much for your fantastic review.
We are truly delighted to hear that you had such a brilliant experience and that you hold Zextons in such high regard. Your kind words, support, and recommendation mean a great deal to our team.
Thank you again for your encouragement and for choosing Zextons. We look forward to serving you again in the future.
Kind regards,
Zextons Team
I highly recommend it
I highly recommend it. I found them very competitive on the prices. Item arrived on time ,well packed and conditions even better than expected.
1 March 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you found our prices competitive and that your item arrived on time, well packed, and in even better condition than expected. Your recommendation means a great deal to us, and we truly appreciate your support.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that you were pleased with our service and prompt delivery. It is great to know that you would use Zextons again, and we truly appreciate your support.
Kind regards,
Zextons Team
Wasn't sure whether to purchase from…
Wasn't shore whether to purchase from these people but went ahead with ordering once l had checked out they were legit! 5 star from start to finish. Phone arrived following day was in immaculate condition ( samsung s23 ultra) Nice touch all the extras supplied !! Highly recommend
27 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you very much for your fantastic review.
We completely understand that you may have felt unsure before ordering, so we are delighted that you decided to give Zextons a try. It is wonderful to hear that your Samsung S23 Ultra arrived the next day, in immaculate condition, and that you were pleased with the extra items included.
Your kind words and recommendation mean a great deal to us. Thank you for choosing Zextons.
Kind regards,
Zextons Team
Amazing macbook air
Amazing macbook air, perfect condition, great delivery and trade-in
24 December 2025
Reply from Zextons - Tech Store
Thank you for your wonderful review.
We are delighted to hear that you were pleased with your MacBook Air, that it arrived in perfect condition, and that you were happy with the delivery and trade-in service. Your feedback means a great deal to us, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
…Fraudulent purchase
Purchase from Zextons was by someone using my debit card details fraudulently. Good to see Zextons have checks in place - not
21 February 2026
Reply from Zextons - Tech Store
Dear Customer,
We are sorry to hear that your card details were used fraudulently.
As soon as this matter was identified, our team carried out the appropriate checks and provided assistance. We take payment security very seriously and have procedures in place to help prevent suspicious transactions wherever possible.
While we understand this was understandably upsetting, the transaction itself was the result of fraudulent use of your card details rather than any failing in service from Zextons. If you require any further information from us to support your bank or fraud investigation, please contact us and we will be happy to assist.
Kind regards,
Zextons Team
Accurate description and prompt…
Accurate description and prompt delivery. Very happy. Highly recommended.
25 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that the item matched its description and that your delivery was prompt. It is great to know that you are very happy with your experience, and we truly appreciate your recommendation.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that you were pleased with the product and that you found our delivery prompt and our service good. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Thank you for my iPhone 15 it was brand…
Thank you for my iPhone 15 it was brand new and as described.
18 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that your iPhone 15 arrived brand new and exactly as described. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
In condition described and on time
Phone turned up on time and in excllent condition as indicated when purchasing it. All seems to be working well and so absolutely no complaints.
20 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that your phone arrived on time and in the excellent condition described at the time of purchase. It is also great to know that everything is working well and that you are happy with your experience.
Thank you for choosing Zextons. We truly appreciate your support.
Kind regards,
Zextons Team
Great price and product also delivered…
Great price and product also delivered within 2 days.
22 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your great review.
We are delighted to hear that you were pleased with both the price and the product, and that your order was delivered within 2 days. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Title: Faulty phone – no response, no help
I ordered a phone and received it quickly, but the battery drains insanely fast (100% to 50% in just 1.5 hours of normal use). It’s clearly defective.
I’ve tried calling, using live chat, and emailing multiple times since this morning. Calls go unanswered, and the chat gets disabled the moment I mention the fault. Zero response.
I just want to return it for a refund or replacement, but they’re making it impossible. Very disappointing service — avoid if you value customer support.
Would not recommend.
23 February 2026
Unprompted review
Reply from Zextons - Tech Store
Dear Customer,
Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you have experienced with the phone and the difficulty in reaching our team.
This is certainly not the level of service we aim to provide, and we completely understand your frustration. A device showing this level of battery drain is not the experience we want any customer to have, and we also apologise if our communication fell short when you were trying to get support.
Please contact us directly at hello@zextons.co.uk
with your order number, and we will make sure your case is reviewed as a priority so we can work towards a suitable resolution, whether that is a refund or replacement in line with our returns process.
We appreciate your feedback, as it helps us improve both our products and our customer support.
Kind regards,
Zextons Team
It's amazing service we are received…
It's amazing service we are received the phone next day.
20 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you were pleased with our service and that your phone arrived the very next day. Your feedback means a lot to us, and we are so glad you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that your order arrived quickly and that the product was exactly as described. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
24 hour delivery, order as advertised
Ordered at 7.45am Friday, delivered 11am Saturday!!
Excellent experience. The phone is as advertised, brand new, colour, storage. Just excellent. I originally ordered from deal Monday. 8 days of nothing. So at the same price I cancelled my deal Monday ordered and ordered from zextons. I should have read the trust pilot reviews first. Highly recommend
21 February 2026
Unprompted review
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your fantastic review.
We are delighted to hear that your order arrived so quickly and that your phone was exactly as advertised in terms of condition, colour, and storage. It is great to know that you had such an excellent experience with us.
We also really appreciate your recommendation and your trust in choosing Zextons. Your feedback means a lot to our team.
Kind regards,
Zextons Team
The Galaxy s 23 came in a very short…
The Galaxy s 23 came in a very short time it looks very good ,
19 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your kind review.
We are delighted to hear that your Galaxy S23 arrived so quickly and that it looks very good. It is great to know that you were pleased with both the delivery and the condition of your device.
Thank you for choosing Zextons. We truly appreciate your support.
Kind regards,
Zextons Team
Refurbed iphone 17
I was a bit nervous ordering a refurbished iphone but read the reviews and decided to try. I am really happy so fat, the phone is like new! Such good value. Hopefully kt stays that way
19 February 2026
Reply from Zextons - Tech Store
Dear Customer,
Thank you for your great review.
We are delighted to hear that you were happy with the price, the quick delivery, and that your phone arrived in perfect condition. Your feedback is greatly appreciated, and we are so pleased you had a positive experience with Zextons.
Thank you for choosing Zextons.
Kind regards,
Zextons Team
Great price and quick delivery
Great price and quick delivery
Phone in perfect condition
13 February 2026
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