ziella.co Reviews 

65
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for reaching out promptly after a purchase to confirm personal details and shipping information. Consumers truly love the beautifully crafted products and find them to be wonderful gifts for special people in their lives. Though some shoppers felt initially skeptical about ordering online, they quickly appreciated the remarkably simple and smooth process. Others mentioned placing their purchases very recently and are now eagerly awaiting the arrival of their items. People note that the communication remains open and friendly throughout the entire transaction.

What people talk about most

Product

Users describe positive interactions with product, highlighting the beautiful craftsmanship and well-made... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting proactive outreach from a real... See more

Order

Consumers find order to be positive, highlighting an easy ordering process and prompt support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the perfect gift to show my wife how much I love and appreciate her. The customer care is great. After I placed my order the customer care team reached out to make sure everything went perfec... See more

Rated 5 out of 5 stars

I saw the add online for the necklace with our birthstones and our names. I placed my order and when it got here she absolutely loved it. Thank you so much for making dreams come true.

Rated 5 out of 5 stars

Their follow up is terrific and answered all of My questions I will use them again as the opportunities arise not only for my wife I will use the for my two daughters and grand baby

Rated 5 out of 5 stars

Well made beautiful piece. Pendant is bigger than it looks in the picture, but it looks great! Hang it in your car or wear it on your neck. Your wife will be reminded of her family every time she look... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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No history of asking for reviews

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4.8

All reviews

(65)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Online experience

The wensite was easy to navigate through
I love the products they had to offer and the got a text message from Jimmy explainthat it was going to be long for it to.be shipped out. He made it feel personal.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

This was the perfect gift to show my…

This was the perfect gift to show my wife how much I love and appreciate her. The customer care is great. After I placed my order the customer care team reached out to make sure everything went perfectly for me. This is a great place and great gift ideas for that special someone in your life. I highly recommend them and look forward to doing more business with them.

25 October 2026
Unprompted review
Rated 5 out of 5 stars

Well made beautiful piece

Well made beautiful piece. Pendant is bigger than it looks in the picture, but it looks great! Hang it in your car or wear it on your neck. Your wife will be reminded of her family every time she looks at it.

17 October 2026
Unprompted review
Rated 5 out of 5 stars

The necklace and gift box are great

The necklace and gift box are great, and I am excited for my wife of 10 years to see it. The customer interraction was top notch, I was contacted immediately after placing my order by a real person to confirm my shipping and had a genuine conversation about the gift. I am extremely pleased with this purchase, and can't wait to see the look on my wife's face. Thank you!

25 October 2026
Unprompted review
Rated 4 out of 5 stars

Great communication

Communication from the moment I placed the order was great, open and friendly. I hope the product can keep up the standards of the service so far. I look forward to getting my husbands bracelet soon. Great experience so far.

25 October 2026
Unprompted review
Rated 5 out of 5 stars

AI representative or Not

AI or not, meeting Elizabeth after placing my order with your company was the best experience I’ve ever had shopping online! It was so pleasant that I intend to shop again with you as well as tell my friends and family!

24 October 2026
Unprompted review

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